Name: Byers Mazda
Address: 2455 Billingsley Rd, Columbus, OH 43235, USA, US
Telephone: +1 614-792-2455

Byers Mazda is a car dealer, located at 2455 Billingsley Rd, Columbus, OH 43235, USA. They can be contacted via phone at +1 614-792-2455, visit their website www.byersmazda.com for more detailed information.

Location :

2455 Billingsley Rd, Columbus, OH 43235, USA

Contacts :

Added by Jopie, at 13 January 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

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Tom Kraus Ii

08 December 2017

The young lady (Cierra) at the cashier/phone operator station was very loud and vulgar. If she wasn't behind the counter I would not have known that she worked for Byers, she was not in any type of uniform like the rest of the employees, she was dressed in a form fitting dress that was way too short (looked almost like she was only wearing a stripped tee shirt, hopefully she doesn't have the need to bend over and pick something up off the ground in front of anyone.) She was on her personal phone and acted as if my being there was disturbing her personal phone call (as she let out an exhausted sigh when I walked to the window to ask a question.) She is very rude. I will make the drive to another Mazda dealership to make any further purchases, including a car. Poor customer service and representation of a well known family dealership. It is truly sad that one apple can ruin it for the bunch.
Ben Barth

02 November 2017

Their service can take a while, but overall very pleased with them thus far. I bought a car there 12 months ago.
Moo3

23 September 2017

Unfortunately I didn't have a great experience. I see many lucky ones commented about great service from Don. If only Don was there perhaps I would have been a Happy customer too.
Scott Comisford

05 September 2017

Best staff of any dealership I've ever been to hands down. Great sales and service department.
Jp Contreras

26 August 2017

Never before have I had such a simple and easy experience buying a car. We bought a beautiful Toyota 4Runner TRD pro. They were all very knowledgeable and pleasant. I will go back to them in a heartbeat
Nikhil Jain

12 August 2017

Don Overmyer was really efficient in getting the leasing process through. He was very friendly and answered all of my questions. Went through finance smoothly and was out of the door happy. Would recommend Byers Mazda for all your car needs!
Patrick Mayer

02 May 2017

I am typically not one to write a negative review of a place, but the quality of service as Byers Mazda has gone done since I originally purchased my car three years ago. In order to keep the care tuned well I made sure I brought the car back to the dealership for its suggested maintenance. For the large majority of the past few years the service was excellent.

Most recently I dropped the car off and left the car in their care all day. When they called to let me know the car was ready for pick up I asked several questions about the work that to be done and was informed that the service was completed. Upon picking up the car and reading the report I found that the main reason I took the car in was not addressed. I called in to speak with the service desk and they rather condescendingly stated that it wasn't on the ticket so I never requested it (regardless of the fact that I had stated it when I called in to make the appointment, when I dropped off the care, and before picking up the car). I was fine with the mistake but the tone was unacceptable. I called to speak with a service manager and he agreed that the situation could be handled better and offered to have the car brought in for the remaining service free of charge (oil change and point inspection).

When I brought the car in for this service at the time we agreed on, the service desk was not aware that the service was to be covered (which is okay). However as I sat in the customer lounge I could clearly hear them talking about me, how I never requested the service, and how I was upset for no reason. When I said "excuse me" they just answered the phone like nothing happened and continued on the day. I had to go and talk to a cashier to try and find a manager before they ultimately called the person I requested to talk to.

I never requested anything for free. I never said anything about the service aside from the fact that my request was ignored and instead of treating the customer with respect they were condescending. I brought the car in on my own time instead of making them pick it up. I never said anything cross about the mistake while checking the car in and didn't even talk to the person who made the error. To be treated this way is disheartening and sad. There are plenty of garages in town and plenty of Mazda shops for me to take my car to for factory service. Sadly they are losing my business until this issue of customer treatment is clearly rectified. So sad that it was all one person who the organization could not correct.
Alan Brucker

29 April 2017

This was the best experience a consumer could ever expect from a sales person. We worked with Zach Jenkins and his knowledge and demeanor for a sales person is the best I have seen in my 54 years on this planet. If you thinking of a Subaru think of Zach@ Byers Dublin Subaru.
Enrique Corona

15 April 2017

I had a pretty good initial experience purchasing a used car here. My salesman (Dave?) was very helpful and not pushy. He gets 4/5 stars. However, the sales manager was a jerk to the salesman and even 'hazed' him in front of me. Wow, super unprofessional. Did he think that I would find it funny?

In addition, I'm pretty sure that Byers Mazda sold my contact information to a third party since I have been getting calls and mail from some random company trying to sell me an 'extended warranty'.
Josh Sixner

22 March 2017

Jeff in the used section was great to work with. No pressure, very easy process. Test drives were arranged quick and he didn't try to push anything else than what I was curious about. Great experience, much better than Lindsay or Ricart.
Antony Hayes

20 January 2017

On all three occasions I have required Byers Mazda to service my cars, it has been nothing but problematic. To such a extent I now drive to Mazda of Wooster for servicing. Would rather drive 100 miles than allow Byers Mazda Servicing to even do an oil change for me. Four days to replace a battery that they were responsible for me needing one. Unacceptable business practice