A nice clean hotel. Central location with nice viewsfrom the elevator lobby. Parking is a little pricey but on location. Decent breakfast in the AM. Lots of supplies in the bathroom, and nice comfy beds.
Great staff, super helpful! Easily the best service I've had.
The breakfast spread is great and included in the price (yay!)
But be warned that they don't have room service for food so you're better off eating outside if you're landing in Boston late and checking in at night!
They also don't have anyone to help you take your luggage to the room so be prepared for that!
But they have shuttle services to and from the airport and South station which is awesome. Wish we had known about that sooner because we ended up ubering and taking buses everywhere.
But it's a great hotel, the rooms are clean, neat and large. The breakfast is fantastic and the 24x7 tea and coffee bar adds up to give it a 5 star rating!
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around
Had a 9 night stay.Although situated on a busy crossroads had no problem sleeping.All the staff were friendly & helpful.Rooms cleaned & bedding changed daily.Very good bus service from just outside the hotel.Would revisit anytime.
Staff is excellent. Shout out to Jean on the shuttle, he took good care of us during our stay. Food was good, beds comfortable, and rooms clean. Very nice hotel.
Extremely helpful staff. I have stayed here dozens of times when my husband has needed to go to Boston for medical procedures. I had to stay here for 9 days last month and it was so comfortable, the rooms are extremely clean and very spacious. I love staying in this hotel.
To be fair, the hotel was clean and accommodating. But, it was in a slightly rough neighborhood with parking very out of the way. And, for the price we could've stayed somewhere nicer. Probably won't stay here again, but if we had to I wouldn't be worried.
Absolutely fantastic. The service was great, rooms were nice, and the food was great. Everything was nice and quiet at night also. Rooms were super cheap and it came with free breakfast. Would definitely recommend to anyone stopping by in Boston
It was a gorgeous hotel. Decoration was nice. Things were clean. Mattress comfortable. Everything you need in the room. Fridge as well. Ironing too. Breakfast was great. Food well stocked. Very attentive employees. Location kind of shady though.
This hotel is located in a rough part of town. most the restaurants are 20 min away walking and there is no chance in hell I would walk anywhere. When I first arrived I was welcomed by 8 police officers on bikes. I thought damn something must have went down. Nope nothing went down just a normal day the officer said fighting guns,drugs,and hoes. It would have been nice to know I was staying in the slums for 295 dollars a night before I booked here. Lesson learned never again.
Your front desk is rude and act like they hate it here. Then again considering that they work in the middle of little Chicago aka might get shot every day at work I cannot say I blame them.
the room is decent. Not great not terrible.
The Good: This is the nicest Hampton Inn I've stayed at. There is a fantastic Cuban restaurant right off the lobby. Make sure to make a reservation! The room was clean and had outlets next to the bed. The staff were friendly and accommodating. The breakfast was standard Hampton fare. The Bad: A but too pricey for a Hampton Inn, even with the local convention. Maybe it's a lot less expensive when there isn't an event. The Ugly: Nothing would prevent me from staying here again except maybe price.
Hotel is nice. The beds aren't quite as comfortable as other Hampton Inn's but they are not uncomfortable. Rooms had plenty of space, good amenities. The shuttle is a nice bonus as well. The area isn't particularly nice but did not feel unsafe or concerning during reasonable hours.
Dona Habanas is my favorite Cuban restaurant right now. Excellent food, great service, and a beautiful atmosphere mark this venue. I would recommend it to anyone looking for something different in Boston
The location is excellent. It's steps from public transportation and right next to the BU Medical School. However, their morning buffet was understocked, with one person trying to keep up with 60 people. Their customer service could be better as well. The service desk personnel at night were indifferent beyond the typical late night exhaustion. That said, the room was excellent and the day staff were very helpful.
First off, the room was clean, well appointed and the bed comfortable. The cleaning and repair staff were friendly and approachable. The windows across from the elevators gave a nice view around the city. While there were a good number of ambulances driving around with sirens until midnight, it wasn't impossible. I was ninth for facing the entrance loop so closing the windows and blackout curtains pretty much made it comfortable. The great failing of this hotel is in customer service ; the front desk seems unaware they are in the hospitality business. The pool was closed without any notice on their website so I booked thinking it would be available. (It was a renovation, rather than a repair, so a reasonable notice of more than a couple days wasn't impossible) When I got the Hilton Honors email before my travel date, only then was there a notice But by then all nearby hotels with pools were booked. Check in took about a half an hour. I had checked in online with my credit card but that didn't seem to help. And unlike every other Hilton, Gold members don't even get a bottle of water. And, unlike every other Hilton I've stayed at in the past few years, I didn't get my receipt emailed to me in the morning. So, once you're in your room, you're good. But everything else is more Motel 6 than Hilton.