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Added by Jopie, at 02 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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13 December 2017
Very nice hotel. Nice clean rooms. Great amenities and excellent staff. House keeping keeps the hotel and rooms immaculate. I'll stay here again!
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10 December 2017
I reserved my room 3 weeks in advance but when i got here it was a totally different. They were rude and dint show any courtesy. Until night crew came much better service. They accommodated us.
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30 November 2017
The room was lovelyclean super comfortable beds, the hotel was friendly and quiet and served good breakfast. Pool was open till 10pm with tables and chairs around to sit and socialize. Will definitely be back when we do our next USA shopping trip.
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13 November 2017
Rooms were kinda small given that there were 2 beds in there. The food served was nice but the dining area is a little small so if the hotel is full then you'll be eating in a meeting room/in the hall. Elevators are a little slow. These are all pretty minor gripes so in reality it's a pretty good hotel.
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09 September 2017
Excellent place for an overnight stay. We stopped by here on our way to Niagara Falls and it was a fantastic decision. The breakfast was awesome and the price was reasonable. Would definitely recommend this place
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31 August 2017
Will never stay there again due to horrible customer service! I called a couple days before my reserved day to see about getting an early check in due to traveling with a 4 year old and 10 month old. The man on the phone was so rude, he hung up on me twice and kept telling me he didn't care where I stayed it didn't affect him. He finally gave me an early Check in for 11am, showed up at 11:30am the day of reservation for them to tell me they didn't have a room ready and we would have to wait another hour! I dealt with the manager who was rude also. In the end she gave us 2 free tickets to Seabreeze to "make up" for the terrible service. The hotel itself was very nice and clean and comfortable, but the staff was terrible!
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28 August 2017
It was clean and nice. Even though we didn't bring our 15 month old with us there were children around at breakfast, but on our floor we never heard or saw any. They offered good options for breakfast. Had a pool & gym. The staff was friendly. Plus our hotel was close to lots of places (shops, food, gas stations, ect.)
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19 June 2017
The hotel is a fairly new Hilton property. Rooms were clean. Bathroom was free from the typical body hair I see in most hotels. I disliked the area as it seemed a bit depressed. Just on the outskirts of downtown Rochester, so if doing business there, it is good. I would not stay here if I had other options closer to our soccer tournament fields. Otherwise, I would if necessary.
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06 June 2017
Stayed one night the last weekend of May. Awesome place! #1 best thing was definitely the free breakfast blew every other hotel breakfast out of the water. Huge variety of choices and everything seemed fresh and hot etc. I do regret not making myself a waffle haha. (Also free popcorn and cookies in the lobby when I checked in. So awesome) My room was clean and bug-free, and HUGE. Only negative was a few hidden corners were dusty and cobwebby. Overall an amazing stay!!
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21 April 2017
Very nice hotel. Clean!!! Breakfast was really good. Facilities were great. People very friendly and helpful.
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16 April 2017
location is good and price was fair but no on site laundry or bathroom fan so hope you like the smell of your own crap
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17 March 2017
Nice hotel. Clean with friendly staff. Extremely accommodating. Would come back and stay here if we find ourselves in Rochester NY again.
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24 February 2017
Perfectly located near what I need for this trip here. Great rooms. Kids love pool, gym and free snacks.
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09 January 2017
This place is clean and friendly. We arrived on Thursday, we found the cookies and popcorn right after step in. It makes me impressive. But the toilet is not powerful so we need to use the public washroom some times during our stay. Otherwise everything is great!
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