Microtel Inn & Suites by Wyndham Henrietta/Rochester
905 Lehigh Station Rd, Henrietta, NY 14467, USAAbout
Location :
Added by Jopie, at 23 August 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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29 November 2017
They will lie to you. They said that they told me to stop pacing around, but they never did. After people complained about it they just through me out without any warning because they were two cowardly to talk to me about it. They lied and said they warned me just so that they could throw me out without and not deal with it. The people who work here are scumbags, especially that fat dude that works the front desk most of the time. Do not go to this hotel, they are sleazy and don't have any morals. Go to any hotel accept this one. I promise you'll get better service.
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03 November 2017
Our client David Rosen recently stayed here while on tour and had a great night! The staff was very friendly and accommodating and the room was perfect, clean and quiet. There was a really good free breakfast in the morning as well!
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23 October 2017
Dont book here. They dont honor your reservation.
booked a non smoking room. called hours before I arrived to give them heads up. They confirmed availability. When arrived they said only room left was a non-smoking room which the previous guests complained smelled like smoke. Thais because it's is 100% a smoking room.
Staff is inadequately supported by owner and it reflects on their poor attitude towards guests and the poor status of this motelresponse / report this review -
08 October 2017
My wife and i recently came to Rochester for a wedding and we're happy that we chose the Microtel over the other places in the area. The staff was very friendly and helpful. We also loved the renovations. the room was clean and comfortable. We made it down just in time for breakfast and it was just what we needed for a quick bite before heading back home. we will definitely stay here the next time we are in the area!!
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24 September 2017
Pretty much as expected. We couldn't find a vacancy for a hundred miles so we were stuck staying here. The sheets didn't fit the bed right and unfortunately I saw what the mattress looked like underneath. The bathroom had some mold in it as well.
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27 August 2017
The Microtel in Henrietta is a basic hotel. It is reasonable clean but small and sparse on amenities. It is convenient to RIT so if you just need a place to sleep and shower it's a great bargain. If you are the type to hang out in your room then I'd suggest other options.
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16 August 2017
This is a very basic place but everything was clean and worked and the staff was kind and pleasant, so what more do you want from a $50 hotel room? We came in pretty late and were just looking for a place to stay for the night on a long road trip. Room smelled fine and the bathroom and bed were clean. Basic free breakfast that was tasty. Area seemed fine too.
There was an unfortunate occurrence in the middle of the night which is why I knocked stars off. Whoever checked us in put the wrong number into the computer so when somebody else came in at like 2 am they rented out that number because the staff had changed at midnight and the new staff person of course would not know which rooms were taken except by what the computer says. We were woken up at 2 am by someone trying to open the door (we had the inside lock on though). I was like "Uhhhh hello?" and the man was very surprised to see someone in the room of course! He apologized and then went back to the office to work things out. I got a call on the phone to verify who I was and yea, then it was fine after that and we got back to sleep, but it was very annoying to get a scare like that. 😑response / report this review -
05 August 2017
Didn't find many of the horrible negatives reported by other reviewers. The room and bath were acceptably clean, the front desk staff pleasant, and overall an acceptable place.
This Microtel, however, was not up to the usual immaculate new standards of almost all the other Microtels I've stayed at - the place was worn in places, was not sparkling bright or clean, and most surprisingly, did not have an elevator to the second floor!
Repeat - You have to carry your luggage up stairs to get to the second floor.response / report this review -
01 June 2017
Super friendly staff. Cleanliness 3 of 5. Fridge smells. But parking is plentiful. Internet is good. Tv is great. Breakfast is not extremely simple could be much better. Overall 3.5 out of 5
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24 April 2017
It was a nice stay, the bed was comfortable. I'm not used to reviewing things but I can say that the inn served it's purpose well.
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09 March 2017
Rooms are not updated they are dirty and smelly. Very dissatisfied.
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03 December 2016
Great service, woke up a little late for breakfast and the staff let me quickly grab some food before leaving
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10 October 2016
Love the location, it's not far from grocery or department stores. The rooms were generally pretty clean and neat. Service was quite nice for a low budget hotel.
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30 August 2016
Arrived on a day trip only to find out an overnight storm had knocked the power out for most of the morning. Staff was friendly and accommodating in spite of the weather-related problems. Had a few issues with electronic locks and WiFi not working correctly once power came back on, but these were resolved quickly. Room was smallish and a little worn, but very clean with decent linens. A/C worked great on a 90+ degree day. Due to the location, there's quite a bit of outside road noise from trucks in the morning, so if you're a light sleeper, this may bother you. Convenient to lots of locations for food and shopping as well. Overall, not a bad budget hotel if you're in the area.
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