Great service and excellent work - I always appreciate having all of my records in one place, and having management who remember me and techs who know my older truck. Thanks guys!
I have had very good experiences with the Grismer on Woodman Drive. The mechanics and front office people seem very knowledgeable and are helpful. Both Aaron Mangum and Kris Cox are very friendly and tell & show what needs to be done and why.
I have come to Grismer on Woodman Dr. For years and have always been mostly satisfied with the work rendered. There have been times when a human error was made but it happens and those issues were addressed and taken care of professionally.
Beware of the female manager at this location. Quick summary of my experience. I came in for a brake problem , I walked out with four new sets. Come to find out , all I needed the back ones when brought to my regular mechanic. The reason this was true , is that my wife had the front breaks replaced 6 months earlier ( I was unaware ) from our trusted guys at Goodyear. Bottom line , she scammed me out of a few hundred dollars. I am more upset with the misleading information that cost me time and money I am mad at myself for not having the conversation with my wife about fixing the car while I was on a business trip. I am giving this place a big zero for 0 honesty. Not sure how they are training their mangers , but what I have experienced its not trying to make loyal customers but to take them for a ride in hopes to not see them ever again .. Lost Me forever and have told all my family at our reunion recently ( 100's of them and loyal customers to good businesses ) my horrid experience . Goodyear Has always been tried & true ! Again don't trust the manager at woodman , she seems nice but she is a thief in disguise !
Even though they started a special on tires a week after I bought tires I'm still happy with my service
Made an appointment to get an oil change. My appointment was at 4:30. I got lost and didn't get there until 4:37. They took my car back to change the oil at 5:50pm. Almost 1.5 hours after the appointment time!!!!! I didn't get out of there until 6:30pm. HORRIBLE customer service. If it wasn't for the fact we got 4 oil changes for free when we bought 800 dollars worth of tires, would never ever return. Rest assured will never return again!
Great
Great people!! Did a nice job and had the best customer service . For sure this is my go to place now on
Came in n a groupon, first place that didn't up charge me for my large capacity SUV, it uses 1 or 2 more quarts than standard so there's always a charge. Between my best friends vouch and this first personal experience they are my go to car place now. Quick credit process with great special offers made my new tres a great value.
not a safe place to leave car overnight ,surveillance cameras do not work: and if car gets broken into: which happens often,they say sorry for lost,happens all the time!! no offer to help replace thing that have been stolen! If the company would have disclosed this,would have take things of value out of car,you will wait hours after call police, just to file report! go somewhere where your car will be secure!