I recommend Kia of Dayton to everyone! The staff is awesome! Ask for Alan, Robert or Gabe. After a really bad experience at another dealership, I was not sure about even trying another dealership. I am so glad I did. They don't treat you like just another customer, your treated like family! They will go above and beyond to make sure you have exactly what you are looking for. I will never look at another dealership.
Just bought a 2018 Niro Hybrid and love the car. Sales and finance contacts were very good and knowledgable. Only concern is that the car was not on the dealer website so that I could get a web quote before discussing price. In fairness, it was right off the truck and they probably didn't have time to post it. The buying process felt a little old fashioned until I got an e-quote for an identical car from another dealer that Kia of Dayton quickly matched. No experience with service yet.
I would just like to say that my entire experience with the purchase of my 2017 Kia Forte was the best car buying experience I have ever had. I applied online and received an immediate response. I dealt with Alan and Robert who were both very informative which made my experience a lot less stressful. I was in and out very quickly and I left with a smile on my face. Thank you guys for all your help and for making the whole process very smooth and painless.
Needed recall work done and first, I had tried to schedule with the one by the Dayton mall, but they would not take me til January unless I bought an oil change. So I scheduled with the one in Huber and it was only a one week wait. They were amazing and so nice!! Al even went the extra mile and got rid of the tar that was on my lower panels of my car. I was so surprised!!! Even tho it was a half hour further, it was worth it!! I’ll be dealing with them instead of the one by the Dayton mall!
I've bought my last five cars from Kia, and I can't tell you how pleasant it is to work with everyone there. From my first foot into the facility to my last foot out is every bit of a pleasant experience. The people are very nice, knowledgeable, personable, and professional. The customer service all the way around is pretty much unmatched if you ask me. Thanks to Kia for everything they do!
I was very happy with the experience of buying my car at this dealership. I have not had the same experience with the service department. There are different service advisors every time I have an appointment. It’s also not easy to schedule an appointment. I miss the days when I could just call the dealership to make the appointment. Using a call center or scheduling online is not convenient. Scheduling directly with the dealership is more personal, and I can get my questions answered directly. Using the call center leaves me feeling frustrated. There is something calming about speaking directly to the people who will be servicing/healing service my car.
Service department is not that good. Told me I need brakes..2nd opinion..no I didn't. After recall service..they had my car all day ..it was scheduled..but didn't do 2 of 3 fixes due to not having what they needed..then ask where my car was after checking out..had to go find it myself..one thing after another..I love my car..just not this particular service center in Huber Heights Oh.
I just leased a Kia Soul. I had not been a car dealership for sixteen years. What a change! I was treated with respect and, frankly, I had a great time talking with the sales people. All my questions were answered and I walked out a very satisfied customer. I would recommend these folks to anyone looking to lease or buy a Kia.
Recently needed the Kia of Dayton body shop. Their estimate for paint touch up was well within reasonable expectations. The completed job was well done, perfectly blended in surfaces, & in a timely manner. Very professional. Thanks
They got me an appointment fast and did the work in record time. The "Other" KIA dealership was closer to work but after 4 phone calls and leaving 1 message, they never even returned the call.
I WILL drive out of the way to deal with KIA of Dayton in Huber Heights EVERY time. The are the BEST!
I recently bought a car from KIA of Dayton and was very pleased with the service I received. My sales person was Chris Thomas and he was the best. I told him what I needed and he worked very hard and made it happen. He even gave me a loaner car for the weekend, so they could really detail the car before I drove off. I was very happy with my experience and will tell others as well.
Thank you!
These guys went out of their way to put the keys in our hands. They even stayed over an hour after they closed, just for us! They were very friendly and conversational. Fantastic at what they do. Keep it up! You guys are great!
I had a good experience at Kia with the Service Department. I always do. A very nice gentleman drove me to work in downtown Dayton. The car was almost ready when I arrived to pick it up but I had already been called and informed that they were running behind and working very hard to have have everything ready as quickly as possible. I barely sat down and opened my book and the car was ready. Honestly I would rather have it right than fast. I have never had a complaint with Kia of Dayton in Huber Heights. Everyone is friendly and customer service is great.