As I walked in for an oil change and tire rotation, I was greeted by name. This made me feel expected and welcomed. At the end of the service, Katie took time to explain the report to me and provide quotes for new tires and Fuel Injector Flush. I’m satisfied with the service and attention I received this morning at Fuson.
I bought used from one of their sales people. Totally lied about the condition. Previous owner didn't use antifreeze and allowed the motor to freeze. Lots of leaks. Would do noting to take back or repair. Worst customer service ever.
The lady that works in the service department is very nice and helpful and it didn't take all day to just get a service job
Purchased a used vehicle with a warranty..didnt even leave the lot and noticed it had a cracked windshield. Later that night we noticed the driver side headlight was not working. The next day noticed that the rear window switches were not working correctly and 1 speaker was not working. Took vehicle to dealership and the windshield and the headlight is all that's covered in the warranty. They wanted almost $700 to replace 4 speakers. Horrible service will NEVER go back. Google will not allow me to give -5 stars.from a pissed off "customer
Can't tell you what size for your vehicle needs without the VIN number. Their website can tell you by make and model. Not sure if I trust their parts department.
I'm never ever getting a car from here or where ever everybody don't need business card are to high in price
It was terrible. I took my car in to get it fixed and they told me 2 hours and it would be done. 6.5 hours later i finally call them and they tell me that the machine they needed was broke and they had to go to a lock smith. They said the guy was working on it and it would be about 30 min. I i waited and waited and they called and said it wouldnt be done til the next day because they were having trouble. So i waited until almost noon and they hadnt called so we stopped by there and it had been ready but no one tried calling me. So we pay for it and then they cant find the new key. I will never be back here and ibwont be recommending them.
Fair prices for labor at the shop! This is more than just a dealership. They sell GM vehicles but they took in my Mercury for service no problem! I should have been going there all along.
I absolutely will never think about purchasing a car from here ever again or tell anyone about this dealerships service or sales first off I worked for this company for 2 years and bought a truck from them in 2012 loved the truck and never had any complaints then today I went in to trade the truck because my wife needed a new car. So we proceeded the deal to the point of what my truck was worth compared to what there car was worth well guess what? My truck deprecated 13000$ because it had a branded title that they sold to me that way 3 almost 4 years ago I didn't put a lot of miles on it I did do regular maintenance on it and kept it in good shape but they told me that scence it had a branded title it was going to be to hard to sell and not worth much well that's funny cause almost 4 years ago it was worth a lot more u sent multiple papers saying we need your truck come in to day for a free appraisal but then today u tell me it's worth 13000 less. So here's my point if they would do this to an employee and a person that has sent at least 6 people I can think of come in too buy from them what makes you think they won't do the same to every other person that walks into the store
Fuson has always helped me find the right car and has worked hard putting together a deal that works for me. The sales team works well together and are very friendly. The staff is very interested in making sure I am satisfied. The recently remodeled building is very nice too.
Be sure to review your service invoice! Took a car here to be serviced because of a couple dealer only issues. The Service Rep I dealt with was out of sorts from the beginning. When I returned to pick up the car, one of the major issues was still unresolved with no satisfactory answer as to why. Upon reviewing my invoice, I found that I was being billed for items that I had not received. There were multiple errors on the invoice which resulted in the overall total being inflated. To her credit, the cashier did make the proper adjustments when the discrepancies were pointed out to her. I don't believe I will be making the mistake of returning to this dealership.