Frymire Home Services

Location :

2818 Satsuma Dr, Dallas, TX 75229, USA
Added by Jopie, at 04 June 2022

Add email
Add business description
Add Social Media
Add Products and Services

• C.J. Bible

  22 September 2022

  DON'T DO IT!
  After being over charged $30k for two heat pumps, I'm now paying more than double in electric!
  
  First the salesman (Chris), came into my home making all these promises about how efficient these systems would be, and how the deal I was getting was great value. (I've now priced matched with other companies, and this was all lies) He even told me he would be their every step of the way, seeing my apprehension with spending this kind of money, when a traditional install would be more than half the cost.
  
  I HAVEN'T SEEN HIDE OR HAIR OF HIM SINCE HE TOLD ME THOSE LIES. I texted Chris to let him know the installation was sloppy and was done inefficiently. I was told by the installers, the receptionist, and by Chris that someone would contact me about this debacle. 3 months and I haven't heard from anyone. THEY EVEN INSTALLED RETURNS NEXT TO MY FIRE EXTINGUISHERS!
  
  After receiving three $800 electric bills, I am now reviewing my contract with Frymire; I WANT OUT OF THIS NIGHTMARE!

  response / report this review
• Connie Heise

  15 September 2022

  Scheduled a maintenance check for our AC - Nothing wrong, but after a summer of heavy use and knowing the age of our unit, we wanted information about how it was holding up. Jose was terrific - professional, thorough, and very informative. He broke down the information and translated it so it was easy to understand and showed how it applied specifically to our situation. We are figuring out whether to do some repairs or replacements and he gave us great information for making some big decisions. I really appreciate the skill he showed, both in his understanding of AC systems and in dealing with customers.

  response / report this review
• Kathy Clarson

  31 July 2022

  Trevor from Frymire was great 👍 Called us in advance to let us know his arrival time. Was very courteous and professional. Was thorough in his explanation of the problem, the options to fix it, the cost, the time it would take, and what option we would like. After completion, the payment process was seamless, invoice for records sent quickly, and he left the box from the replacement part needed with date and warranty term written on it for easy reference. Trevor’s attention to detail was impressive. He is a great reflection on, and ambassador for Frymire.

  response / report this review
• MissUnderstood One

  27 June 2022

  My downstairs toilet had a valve to break and it was flooding my downstairs. I called multiple companies who posted they were open 24/7 who actually weren't. Well I did get Frymire to respond and they were extremely courteous from the very start and were able to get Alejandro out to assist. Alejandro was extremely professional and explained everything to me along with the price quote from the very beginning and he followed through and even checked the valves in my other 2 bathrooms. The job was completed a timely manner and I definitely wouldn't hesitate to use them again. Great company!!

  response / report this review
• Kaitlin J

  11 June 2022

  DO NOT USE THIS COMPANY! THEY WILL OVERCHARGE YOU AND STILL LEAVE ISSUES!
  
  0/5 stars. Do not recommend.
  
  I called Frymire to address several plumbing issues in our home. They sent a plumber who quoted us $1200 to replace the flaps and valves in the tanks of two toilets. He then also quoted us $550 to snake a shower drain. Their plumber tried to justify the cost of the toilet repairs being that high by saying we were "essentially getting a new toilet except for the porcelain."
  
  Additionally, our master shower had lost pressure and he said replacing the cartridge behind the handle would be $430. We did have him replace the cartridge because he told us it required a specialty part. However, after he did that there was still no water pressure and he told my husband that it must be an issue in the pipes and left.
  
  When I contacted the company again to say the issue had not been resolved the person I spoke with said that in order to have someone come back we would have to pay another service fee that wouldn't be waived unless the next plumber who came to do the repair deemed the issue to be with the work that had already been done.
  
  My only positive comment about this company is that both of the representatives I spoke to by phone (two ladies who's names I'm so sorry I can't remember) were very polite and tried their best to be helpful. The 1 star I'm giving belongs to them.

  response / report this review