Four Paws Pet Resort

Location :

343 Warwick Ave, Warwick, RI 02888, USA
Added by Jopie, at 10 July 2012

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• Anonymous

  23 August 2016

  MAKE SURE YOU READ THEIR WEBSITE
  
  I used the boarding for my dogs while I was in town for a wedding. The customer service felt very rushed and impersonal.
  
  "Boarding Packages*
  *per calendar day per animal, if you do not understand please ask our staff."
  
  They charge you for the day no matter what time you pick your pets up. I dropped my dogs off by 1pm on Friday and picked them up at 9am on Sunday. They were at the facility less than 48 hours and I was charged for 3 DAYS. It would make sense to charge per calendar day if they're there for over half the day. But picking them up at 9am when they openwhat did they do for my dogs that warrants the extra day charge, aside from feed them one meal?
  
  The other thing that's surprising is that they put on their website "Four Paws is a Combat Veteran owned business" but should also include "But we offer no military discount except "Wednesdays for appointments or some obscure thing"

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• Anonymous

  26 July 2016

  First time there and I loved it. I dropped my shihtzu off for grooming and they did an amazing job and he was Soooooo happy when I picked him up. Definitely going back AND I might even switch him over for the vet.:-) :-) :-) :-) :-) :-) :-) :-) :-)

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• Anonymous

  25 July 2016

  Great care great people

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• Anonymous

  04 September 2012

  I dropped my cat off Friday for a long weekend expecting a $54 invoice ($18/day boarding fee). I retrieved my cat Tuesday and the vet had to have a conference with me. She was very polite and professional but my cat now had a potentially serious infection. They said it was likely a preexisting condition; however, the cat received a clean bill of health at my vet the day I dropped him off at Four Paws Pet Resort / Warwick Animal Medical Center (I had to bring him in to get records to provide 4 Paws). I understand these things happen occasionally but the icing on the cake was that I had to pay an additional $100 for the exam, treatment, and meds due to the infection he contracted while at their facility! When I pointed out the irony in this the vet apologized but did not offer to reimburse any part of it. Based on this review I sincerely hope Four Paws implements a strict cleaning procedure of their kennel facility.

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• Anonymous

  17 July 2012

  ***USE EXTREME CAUTION*** Absolutely horrible experience. I dropped off my dog to stay for 1 week. He was in great shape when I dropped him off. When I picked him up he could barely stand. I had to rush him to Ocean State Vetrinary Specialists for emergency treatment. According to two specialists he was absolutely dehydrated. Despite their best efforts my dog passed away a day later. They suggested I contact Four Paws immediately to seek reimbursement for expenses. I eventually got a hold of the owner who was very disrespectful and tried to blame his death on pre-existing conditions. I just had my dog at the local vet a week prior and he was in great shape for his age. Both specialists at Ocean State feel that this was due to either lack of water or being left outside in the heat. I will be filing complaints and seeking legal action. ***USE EXTREME CAUTION***

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