These guys were great and both my dogs are doing well. I cannot recommend them enough! They saved me about $700 for 2 dogs and they added all sorts of extra service that would have cost a fortune at a regular vet and they did and amazing job! They were also kind and helpful. Thank you!
Helpful staff seemed like they truly cares about my dog. Would recommend.
They are a great organization who help with low cost vetting for your furry family members and also with feral/stray furbabies!! Very friendly and professional!! Highly recommended!!
The initial conversation on the phone with a lovely woman and the subsequent drop off went well prior to our cat being neutered. She was cordial and gave me all the information I needed and set up the appointment. Check in went smoothly as well. However, upon pick up of our cat this morning, I was informed that he was returned in his kennel with 3 mounds of poop and urine all over it and that my boyfriend was told he must have just done it.
Now, I get it. You're busy, cats and dogs are anxious and it can happen- I totally get it. However, I've also been employed by a small 2 doctor veterinarian as well as a large, 5 doctor practice. I have had animals decide to go to the bathroom in their kennel prior to leaving and NEVER have I EVER returned them that way, nor did I ever let staff! You tell the owner they had an accident and that you are cleaning it up and please give you a minute, you don't hand the pet back POST SURGERY in a carrier with fecal contamination.
I was prepared to give 5 stars, and the utter lack of respect for the animal and owner after a surgery is what brought it down. Period. It made me severely question the cleanliness behind closed doors, and that's hard to do when one of your clients used to care for 200 dogs at a time with only 5 other staff.
Yikes.
Amazing organization, the assistance they offer is greatly appreciated by most people. They explain everything to you as well as make sure you and your pet are comfortable. They really all seem to care and love what they do.
I wish I would have had my dog done at his vet. It would have been more money, but I know the experience would have been better. My girlfriend dropped the dog off in the morning for me, and felt like an ass, because the big rude lady behind the desk, drilled her about him not being on heart worm medicine. He is 7 months old, and has seen his vet regularly. If they haven't started him on that medicine, then that's none of your business. This isn't a veterinarian, just do your job. The whole experience felt like a chop shop for neutering. I understand that we're all looking for cheap price, and we all have budgets, but this is a horrible value. If you can get your animal fixed through your vet, and it's not that much more, do it.
Extremely helpful, affordable services, lifetime microchip for 20 bucks! Cant be beat!
Great place nice people great with my cat definitely bringing my other kitten to them highly recommended.. you get a lot for your money
I arrive on time following all of the directions. I finally reach the front desk when the lady behind asks when my dogs last heat was. apparently the policy is at least 8 weeks post heat WHICH THEY SHOULD ASK over the phone when scheduling my appointment so they don't inconvenience the customer. The big lady behind the desk was extremely rude. Then they decide to take my dog after all. the second time coming up to the counter the same lady basically yells at me and her staff and I all looked at her as if she was crazy. I'm not sure what her issue was. Everyone else was extremely nice. Also my dog came back absolutely FILTHY oily and dirt coming off on my hand and I had washed her the night before. All of this is why I will not recommend to anyone and will not take any more of my animals here.
Took my two kittens to them to get spayed/neutered they did an excellent job on the caring for them and the surgery .I just wished they gave more one on one attention. A bit better customer service , not making your pet seem like its just a number.
I found the clinic to be very friendly and caring toward the pets. Everything is explained thoroughly pre & post op, and I was called after the procedure was complete to let me know everything went well. Most of all, it's affordable, with no hidden costs. You are informed of any medications and or services you need beforehand. I would highly recommend this clinic!