About
Location :
Added by Jopie, at 24 February 2017
Gallery
Add missing information
9 Reviews
-
06 April 2018
Loved location, room, and friendly accommodating staff
response / report this review -
12 January 2018
Absolutely the worst customer service I've ever received. I booked a hotel room for two nights in order to attend a funeral. We were scheduled to check in on a Friday. The Thursday morning prior, my wife came down with the flu and we were forced to cancel our trip.
I called the hotel at 2:10pm to cancel our reservation and I explained the circumstances to the employee on the phone. He said he was the manager and told me that we would not be getting our $57.00 room deposit back, citing a 48 hour phone cancellation policy. I argued that under the circumstances I would not have known 48 hours in advance as my wife did not get sick until that morning.
After some arguing back and forth (including the employee calling me a "mother f*****" and a "dumb guy" and yelling over my voice while I was trying to speak) he hung up on me. I called back immediately and asked to speak to the owner of the hotel, to which he responded "I am the owner"
Later that evening my wife called and tried to reason with him (a bit more calmly that me) and got nowhere. Not only was he not going to give us our $57.00 back but now he said he would be charging us for the entire reservation ( two nights) for a total of $138.58. After my wife got off the phone she checked our bank account only to find that we had already been charged for the entire amount when it wasn't even the day of our check-in yet!
Later we went back to their website and found that their "Reservation Policy" clearly states "Cancellation policy 24hours prior to arrival to receive a full refund." We called back and talked to them yet again and brought up the cancellation policy from their website and we were met with more arguments and lack of cooperation.
I would recommend AVOIDING this hotel at all costs!response / report this review -
03 October 2017
Owner not accommodating at all. Was looking for any reason to charge us extra for the room because he didn't want 4 people in a room even though it was a double bed setup.
response / report this review -
24 August 2017
My husband and I really enjoyed our stay here very friendly, clean, and peaceful felt very much like a home away.
response / report this review -
16 July 2017
Ok room and motel. Priced high because of location.
response / report this review -
16 July 2017
Ok place to stay if you have to be close to the lake. Kind of pricey though for what you get.
response / report this review -
09 July 2017
This motel is very cute, CLEAN, and well maintained. The rooms are generous in size and they have a nice size mini-fridge with a freezer! There is a small outside seating area on each of the 2 floors. I would stay here again.
response / report this review -
01 July 2017
Clean. Great price. Great location.
response / report this review -
03 March 2017
Clean and cozy. Great room for the money, and very friendly staff. The bed was comfortable, and the parking and quiet was very nice.
response / report this review
