L was very happy with the workmen and their work. They were very neat and left the area very clean.
Efficient, friendly, helpful, patient, knowledgeable. Am glad this level of support is here in the island. thanks
Overall they did a great job,the floors look terrific. We weren't there when the work was performed but the communications were good. The only problem we had was they promised pictures and even after requesting several times never recieved any. I would recommend.
So far, so good, now I am just on waiting on the order to arrive.
Thx
I was told the flooring would be in on Wednesday or Friday of a particular week. It is now 4:30pm on Friday and I have not received a call.
No problems with the order or picking the tiles up.
The service, staff and product were all excellent. And the choices were amazing. I have recommended them to others and will continue to do so, not to mention using them again myself when the time comes.
Salesperson Chad was great to work with, he is five star. The installation crews were something else. The wood floor installers came with the wrong color of wood.Not their fault, they brought what they were given. They came back several days later with the correct material.The quarter round they used had several black marks on it which they put in the closet. Did not see that until after they left-had to paint afterwards!!!
The carpet crew was a real disaster. They had absolutely nothing with them to clean up . They tried to sweep the newly installed white rug with the same dirty broom they used to sweep up the dirty concrete floor after they had torn out the old carpeting. I had to give them my dustpan, waste basket and my vacuum sweeper to clean up after themselves!
Floors To Go was great. Watching the installation crew was like watching a symphony orchestra perform. Each one seemed to anticipate what the other ones needed so that the work flowed smoothly and the job was done quickly. Importantly, the cleanup afterwards was just as efficient.