About
Location :
Added by Jopie, at 29 May 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 7:00 AM – 9:00 PM
- Sunday 11:00 AM – 6:00 PM
Gallery
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15 Reviews
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20 December 2017
Came in for a recall. Sean promptly took care of me and was very informative on what I should expect as far as wait time. He showed me to the waiting area insisting to let him know if I needed anything. My wait was minimal and check out was quick.
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06 December 2017
Didn’t buy my truck here but almost wish I did. Dealership is beautiful! I dropped my truck off for a warranty issue and a replacement key fob. Service advisor was awesome and made the process painless. Prices are fair and I was very pleased with the service. I will definitely be taking my truck back there again if it’s ever needed.
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24 November 2017
A great experience from start to finish. Our service advisor kept us informed throughout the process while our car was being serviced. The salesman showed us current models in the showroom without making us feel pressured. Very pleasant. We required a rental for the day and were offered a Jeep Wrangled from the lot. Again, a great experience. Thank you for your great level of service. It is much appreciated. Tennis and Rebecca Hatfield
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12 November 2017
My salesman: Robert R. Fantastic gentleman who was able to make my car buying experience at Fields an extended conversation rather than a “simple” transaction. He really worked with me to get the car AND the numbers that I was looking for.
I’ve never owned an American vehicle before I purchased a 2018 Jeep Compass but Robert made me feel as though this purchase would pay back in positive experiences for years to come— which is exactly what I would be hoping for!response / report this review -
03 November 2017
Would do this again for sure. Best car buying experience ever.
Brent Osbourne was our sales guy. Absolutely no pressure. He was very knowledgeable, admitted when he didn’t know and would look something up, and most importantly understood our towing needs and how important it was to get the exact right vehicle for that. The overall experience with the dealership was flawless.response / report this review -
19 October 2017
Tim McArdle and the entire Fields team worked extremely hard to get me a great deal and ensure that I was very happy and informed throughout the entire process. We settled on the Ram 1500 which was the best choice for my needs. At no point did I feel pressured to buy more than I needed and even got a few "toys" on the truck that I did not expect to get while still getting the price and payment I needed. In a world where customer service has become an inconvenience and buying a car even more complicated, Fields remains a breath of fresh air and Tim a true industry professional and friend. I have purchased several vehicles from Tim and this dealership and will continue to do so because of the awesome buying experience I always have as well as how well I am treated even after the purchase. From the free car washes and loaner vehicles to the well trained and professional service and parts department Fields has created a great way to not only buy but also own a car.
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13 October 2017
We found Fields Chrysler after a very bad experience at another dealership. We were lucky enough to meet with Brent. He made this experience so easy. This was absolutely the best car buying experience we have ever had. Brent went above and beyond to make sure we got what we wanted for the price we wanted to pay for it. We drove an hour to get to Sanford and it was the best decision we made. We are now part of the Fields family and look forward to sending all of our friends to buy cars from Brent at Fields Chrysler in Sanford.
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05 October 2017
Quite possibly THE BEST vehicle buying experience ever. The dealership is beautifully designed, the amenities are great, and the entire staff is professional and wonderful to deal with. We bought our truck from Smitty and he was the most honest and straight-forward salesperson you could imagine; we were very impressed with him! I would recommend this dealership to anyone! My future vehicles will be purchased here.
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04 October 2017
My Sales Consultant, Lynn, is easy going and excellent to work with – very efficient. I hadn’t met Lynn or stepped onto the pavement at the dealership until the day we drove off with the vehicle – so smooth… no unnecessary initial trips or return trips to the dealer. All the information gathering and processing was completed ahead of time through emails, phone calls and even text messages. Lynn had all our paper work prepared for both my wife and I, which we were arriving and departing at varying times due to our conflicting family schedules. The dealership is extremely accommodating, with a toddler area for entertaining. Thank you for one of the easiest transactions regarding purchasing a vehicle.
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23 September 2017
The Recall service was performed in a timely manner and I presume correctly. The service writer was efficient and could improve his persona by announcing his name when answering the phone.
The wash does well externally however they continue to use soiled rags on the windows leaving smears that are only seen under sunlight or headlights at night. Also they fail to clean the painted door ways leaving heavy dirt that collects there. I give a 4 star for the most important service, the recall wiring protection in the steering column.response / report this review -
01 July 2017
We will definitely be switching our business to this dealership. As we were leaving for vacation towing a fifth-wheel our truck broke down 20 minutes into our trip. We were able to "coast" (literally) into this dealership by luck that we were so close. We did not have an appointment and they fit us in and fixed our truck and we were able to leave for our vacation with only a 1/2 day delay. We are so grateful- many thanks to Rashad who was awesome!
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22 June 2017
Just dropping off a car and the service guy pretty much agreed that if I brought my car in before and after picking it up , noticed some things not working properly, immediately called to let them know some issues that worked when I bought my car in but now doesn't work after they worked on other issues with my car. I told the service could he make a notation in my car file so that next time I could come in they could take a look at it. The service guy said yes. So I take my car in this morning and the service guy says, there is no notation of that problem in their file. So since the other service guy did not put notation in file the service guys response is if it ain't in file, it didn't happen. So you will pay if we have to fix it. I got names. I just don't want to post them. After I get my car back from being serviced at this location, I will not come back for any more services. I see all the positive ratings. I didn't receive any of that great service and nice service guy. Last time I came in they we're squally as unpleasant. I am glad that most people get "great" service there. I didn't.
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17 June 2017
I don't usually go to dealers for general service or repairs, but there are somethings that the dealers need to do. The dealer that I have used in the past is only about 2 miles from my home. The two times I used them were for a recall and warranty work on the recalled item. Both times they managed to extort $100 and $300 from me for work that was supposed to be no charge. When I needed a dealer recently, I refused to go back to them. I took my Jeep to Fields which is about a 25 mile drive, and couldn't be happier. Although I did have to take it back once, they took care of the problem at no additional charge. There service reps were great! No one likes waiting on car repairs but if you have to, their waiting room is as nice as you'll find. Next time I need a dealer, Fields has my business.
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16 June 2017
My customer service rep John, was very attentive and helpful. While waiting in line I observed him assisting a woman with a small child and he went out of his way to ensure she understood the issue she was having. As a result of my experience, I will have all my service and warranty issues taken care of at Fields.
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05 June 2017
Mr. John my service advisor was very polite and professional. Exceptional bedside manners. Mr. John asked if I was going to wait and I said yes that I was going to walk to the mall. He asked if I would like their complimentary shuttle to drive me there, a few minute walk. I walked and was told if it is raining to call and a shuttle would be sent to pick me up. Their waiting area is more like a small coffee shop than a dealership waiting area. They have a separate closed area for the kids. Very impressed and highly recommend.
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