About
Location :
Added by Jopie, at 05 May 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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11 Reviews
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14 December 2017
It was a pleasure looking for a car here. There was no pressure to buy by the salesman. I got to look at the car before they polished it up (which helps me to see how well the previous owner took care of it). Then the detailing work they did was so good, some people had a hard time seeing that it was used at all. Definitely recommend for anyone looking to buy a car from an honest dealer.
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25 October 2017
I had a 2 pm appointment for inspection and emissions. After an hour my car was still sitting where I parked it. I was told that they could have me out of there in an hour. I already wasted an hour, I wasn't going to waste another one so I left. Now I need to schedule another appointment somewhere else. Why have appointments if you're not going to abide by them but instead waste people's time?
Edit: I sent an email to Faulkner Subaru and they responded by having someone pick my car up from my work, take it to the dealership to get inspected, and return to to me. I feel they made up for their earlier mistake.response / report this review -
19 October 2017
I had an amazing experience purchasing my 2018 Subaru Crosstrek. Everyone at the dealership is extremely professional and Evelyn went above and beyond for us! I didn't feel rushed or pressured and she did a great job answering all of our questions. I highly recommend them and we will definitely be back when we need a new car.
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10 October 2017
I got a dime sized dent in my hood. I took it to the dealership where I bought the car. I bought the “best” warranty with the car and of course the dent was not covered. The guy in the warranty department tells me that it would only be about $70 to get fixed, so I thought, “That’s not to bad.” So I made an appointment. They say to bring it in next Monday at 8 am because that when the dent guy comes to do repairs. Show up at 8am, park my car in the service area, and it was moved within minutes of being there. They said it would take about an hour to do. An hour goes buy and I see my car around the corner. I thought maybe they just got done with it. I walk outside to check out the work and there is still a dent in the hood. I talked to the device department and they said their guy was going to be in around 10am, so I ask for a loader(which is included in with my “awesome warranty “. They seemed reluctant to give me one as this was supposedly their last loaner car. I get a call late in the afternoon that my car is done. I pick it up the next day, $190 later. A little displeased with their service. I boaught a brand new car there and seem to be treated like I don’t belong there.
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17 September 2017
Well, I can't believe that this coming November it will be one year. I recommend them. They have a great quick stop service. They will lend you car while they are working on your vehicle. Unless it is over night, I usually stay in the waiting lounge. TV is on. Coffee is great. Bottled Water is also free. Snacks are reasonably priced. Seats are comfortable. They have a few workstations to work at. Only a few repeat visits and satisfied with the service so far. The Service Desk Team has some terrific folks on the team, even a few woman that are quite knowledgeable and terrific at what they do. I am very impressed.
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29 August 2017
I leased My 2018 Subaru Forester 2.5i touring from Faulkner Subaru Harrisburg and I am totally loving it. I really liked their customer service. If you are in the market and looking forward to buying Subaru you should definitely ask for Dan Mann he is really good and quick to get back to you with competitive price. He knows how to do business. I definitely recommend this dealership.
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05 June 2017
UPDATE: Just leased our second car with Richard! Another great experience! They went the extra mile with my husband and I, and we are very very grateful. They worked with us to get a payment we could afford, in a no pressure setting. Will be coming back without question!
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Met with Mitch after chatting with Kim online. He was simply amazing. Was kind and patient with our two year old son through two test drives ("Where are we going? What are we doing?" ad nauseum) He was polite and courteous and NEVER ever pushy. When we walked into the showroom, my name was on a white board under the word "Welcome!" What an unexpected touch. I HIGHLY recommend this dealer AND Mitch :)response / report this review -
02 June 2017
I am a deaf customer, I drove all the way to Harrisburg from upstate because I found a very reasonable price on 2014 Subaru Legacy online (Auto Trader) included carfax which was so helpful for me to make the decision. I had been always wanted a Subaru. They would allow you to do a extended test drive included traffic, highway and uphill roads. The people at the dealership especially my salesman were great. We communicated in a different way by writing forth and back. They didn't have a problem with that and they treated me just like everybody else. They even took the time to write to explain it to me on every paper I had to sign. They were being so clear. The place is so organized and the people are professional. If you need a salesman to help you to find a car, I would recommend you to ask for Richard. He is so down to the earth and a humble person. There are good restaurants in the local, I went to a Vietnamese restaurant which is right across the dealership, the food was fantastic. The Thruway was right there so I got on my way back to NY with my new car, 4 hours driving and I love my new car! It was worth the trip. :)
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01 June 2017
I made my appointment online. The process was very easy. I was greeted upon arrival at the service area. My vehicle was serviced efficiently and well within the timeframe I was promised. The attendant provided me with a thorough explanation of the service performed and the findings. An outstanding experience at every turn.
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28 May 2017
It is nice to be able to set an appointment time online. Very simple. After checking in and explaining the needs to an attentive service guy I sat in the waiting room and saw my Forester being moved to the service area. Later a woman came and explained some problems and received permission to take care of them. She gave me a time estimate but it took less time. Faulkner staff always take care of the car and are courteous.
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12 May 2017
Found an amazing deal on a certified Legacy. They gave me a nice trade in value for my 13 year old car. I like how I wasn't pressured into anything including buying the car, extended warranty, or anything else. Dan "the" Mann - good job! Will be coming back!
Just had first service (5/12/17), and was very happy. Found a coupon on their site, which saved me money, had me in/out quickly. Will be back!response / report this review
