About
Location :
Added by Jopie, at 23 January 2017
Opening Hours
- Monday 7:30 AM – 8:00 PM
- Tuesday 7:30 AM – 8:00 PM
- Wednesday 7:30 AM – 8:00 PM
- Thursday 7:30 AM – 8:00 PM
- Friday 7:30 AM – 8:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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12 December 2017
Crappy customer service in the service department!! Tried for hours to get an appointment. No answer even though it was during business hours. Left message and they NEVER returned a call!! Did the "live chat" and was assured they would return my call that day, but still no return callnot even the next business day!! Tried the text message (online), and still heard nothing!! I have been a customer at Bobby Rahal for 21 years and am DONE!! Guess business is so good that they do not need mine! Don't waste your money there to be treated like this!! My last Toyota with Bobby Rahal!!
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06 December 2017
Fair prices. Quick working technicians and comfortable waiting room with stations to get office work done.
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02 November 2017
We bought a used Toyota (3yrs old) from Rahal Toyota (with Nick Fox) and had a much different, far better experience with Rahal than our last experience with another Toyota dealership years before. They raise the expectation without asking when buying a used Toyota. For example, they replaced the tires, brakes, and even the wipers which was the total opposite of how our last experience with a different Toyota dealership was like when we bought a used Toyota (3 yrs old). We were pleasantly surprised at the high expectation they put on themselves and their dealership. Nick Fox was both professional and personal and was patient and detailed with all of our questions. We came back two times to talk with Nick Fox before we bought the vehicle, by the time we bought the car we felt like we were buying the car from a friend! We highly recommend Rahal Toyota and speaking with Nick Fox!
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22 October 2017
Nick Fox is the sole reason my husband and I purchased a Toyota. There were 4 makes we were considering, Toyota was not on top. Rahal was our first stop as it was the closest. We informed Nick we were just starting on our car buying journey and just wanted information, and answers to our questions. (I ask A Lot of questions!!!!!!!!!!!! and often feel sorry for the employee by the end.) Nick Fox answered ever single question with detail and when possible, included a physical demonstration using the showroom model. After leaving Toyota my husband and I both commented on what a friendly, fabulous, and stress free experience we both just had. Not anything like what we had expected during this car buying endeavor. We then headed down to the other dealerships, which ended up a true waste of our time. Nick set the standard of customer service so high that no one even came close to being compared. That same day, we returned to Rahal, took a test drive (the only 1 out of the four we drove because Nick was so thorough that he made us feel as if this was the car for us!!) and yesterday we drove our new Toyota Highlander home. Nick Fox was personable, professional, patient, and not at all pushy! To top it all off, Nick was able to present us with a purchase price that was better than we had ever expected. I could never have predicted a better ending to our experience!
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20 October 2017
My experience getting my car fixed was quick and reasonable. I definitely appreciated the prompt shuttle that got me right back to work, since I dropped my car off over my break. Is advise calling first if you need a shuttle though, since it might be booked.
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30 September 2017
Had my vehicle inspected. Great experience, staff was helpful and God bless them, they washed my car and cleaned all the brake dust off my tire rims! Very pleased.
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10 August 2017
After researching for weeks to find a good Toyota dealer service for a recall. I decided to take my car to Bobby Rahal. While I was there, my husband and I looked at a few SUV because I needed a winter vehicle. Found a Highlander and fell in love with it but couldn't get it till end of this year. However, the service was great and recall was completed in a timely matter. The service desk team was very helpful too.
I had another issue (totally different issue) I've exceeded the mileage on my car and was working with Toyota Corp office and Bobby Rahal to get an odometer since May. Bobby Rahal service desk called back in June to cancel my appt because the part was back ordered. So, rescheduled and cancelled again. Finally, we decided not to reschedule until the part arrives. I called back on 6/21, was told the part should be here at the end of July and someone would call me. Yesterday 8/8/17, I called to find out what's going on. I was told "the part was cancelled twice and the supplier no long makes the replacement part". Looks like no one followed up on the part till I called. They were not honest and upfront with me when they knew the issue but kept telling me the part is b/o. Now, they want to try and place another order.. um hello? You didn't follow up on the first two orders and if supplier told you they don't make replacement parts anymore what good is it going to do by placing a 3rd order.
Please notify and be honest with your customers. Don't give them the b.s. because it aggravates them when they find out the truth. Also, it looks like y'all just don't care about your customers as much. Ever since I moved up this way, it was hard for me to purchase a new vehicle. I have to trust the dealer to spend my hard earn money. Makes me wonder what would have happened if I bought the Highlander and if there were problems with the vehicle.response / report this review -
24 July 2017
Great service found here.
I've owned many Toyota vehicles over 40 years and have had them serviced by five dealerships in all. Not one of the other four were as good as the people at Bobby Rahal. I've often seen how Rahal personnel look out for their clients and suggest ways to get better value for my money. Always a great experience here. Their maintenance is also very reliable as I've never been stranded by a vehicle regularly serviced by them. That's why I've been coming back since they started this Toyota dealership in Mechanicsburg.response / report this review -
08 June 2017
I can say nothing bad about the professionalism of this company every area we were in was outstanding when you can see great perfection who wants to look for the negative issue. Thanks for a great job Bobby Rahal. 30 years of buying trucks and cars from you. I can still give your company fives start that's awesome!! It' s very important to bring your new Toyota back for service. If thee is an issue they can find it asap! I will always bring my toys back to Bobby Rahal for my maintenance for their outstanding. You buy cheap you get cheap. you get cheap maintenance service, you get cheap performance , go the extra dollar and you pay a little more you get greater service that means save up for your next service, if your are like me and on a small retirement budget. Then save for your next service well worth the saving to have great people with great wisdom work on your Toyota.
Go Bobby Rahal Toyota!!! Five stars yes!!response / report this review -
04 June 2017
Sales staff rude and didn't know products will definitely look elsewhere for a new Highlander
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28 April 2017
Bought a car there and payed cash I had a nice day to find out both sets keys that start my car witch will cost me a lot money this not right
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31 March 2017
Fast, courteous and efficient! Very comfortable experience. I drove 50 miles to try the service at Bobby Rahal's and I wasn't disappointed.
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30 January 2017
Huge selection of new and used inventory. Only giving for stars for lack of organization. I felt all manufacturers were sorry of mixed in and made it difficult to locate specifics. Otherwise great place to do for a vehicle. I did not buy yet but may be back soon!
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