Very decent hotel, breakfast was just fine, but for the price I can’t complaint. Staff was great! Great stay
It was overall a decent hotel stay. Room was clean and the bathroom was spacious. The service was a little aloof, but not horrible. Breakfast was good.
Decent hotel, good breakfast. Business center printer is not the best. Leaves streaks etc.
I am Marriott executive platinum. Didn't receive the normal welcome. No upgrades here. At least they treat everyone equal. That's good if you don't spend thousands at Marriott like myselfI guess
Terrible front desk service from Clerk AND.
I was given room 204 which had scribble on the walls. A staine on a curtain that resembled blood. When asked for another King Room none was available so I asked for my money back and properly checked out. However.I was still charged for the DIRTY room which I did not stay in. Terrible Customer service and Business.
Mr. Stevenson ck in at 10:50 left at 11:08
10/5/17
It is conveniently located off the highway. It was a nice and quiet stay. They had to turn off the water to fix a leak so I know it would've been better had we not had to forego our showers. We commuted to NYC daily and it was very easy access. I will definitely stay here again.
Not the nicest hotel I've been to. Service was great, but the room was a little lacking. Our room had an odor emanating from the air conditioning - so we turned off the unit and we were a little too warm all night. Continental breakfast was very good.
A bit disappointed with overall stay, but staff made things right in the end. When we first checked into our room it had a wet dog smell so we asked to be moved. The second room was very damp and humid even with the air conditioning on full blast and the refrigerator was broken. We then asked to be moved to the Executive Suite (figuring we would see the best that they have to offer). That ended up being fine. Not sure what is going on here, possible renovations. But was a bit substandard from what we have come to expect from Marriott.
Clean and adequate. Very reasonably priced. Nice and helpful staff. Good breakfast. Conveniently located just off of the highway. Ample parking.
Beds were all very comfortable. Building is fancy looking. Everything is above par besides the TVs which seem outdated, but not like that really matters.
Move renovated rooms, breakfast was really good, staff is nice
I love this hotel. I love how the room is set up. It clean and cozy. I love the customer service the employees give. I will go again.
Refusing to correct error with my billing. I've called several times, always told the General Manager will contact me. No one ever responds to my phone calls. Staff is courteous, my first room smelled like wet dog. I requested another room and was given one immediately without any problems. Due to them not correcting charges that I am not required to pay, I will never stay at this chain again.
Highly unprofessional front desk staff. I attempted to negotiate a group rate for a family event. Initially visited the location in an attempt to meet with the person in charge of this. Front desk receptionist repeatedly misled me, and gave me wrong information. Either told me someone will get back to me, which never once happened, or kept giving me other numbers to call, where I'd be invariably passed on between departments without getting my question answered. I contacted corporate who at least behaved professionally, took down my information and said the hotel staff will contact me. Despite repeated emails and phone calls, that again did not happen. During this highly frustrating process, I have formed the impression that the hotel does not value my business. I will never stay here, not recommend it to family or friends.