Name: Extended Stay America - Salt Lake City - Union Park
Address: 7555 Union Park Ave, Midvale, UT 84047, USA, US
Telephone: +1 801-567-0404

Extended Stay America - Salt Lake City - Union Park is a lodging, located at 7555 Union Park Ave, Midvale, UT 84047, USA. They can be contacted via phone at +1 801-567-0404, visit their website www.extendedstayamerica.com for more detailed information.

Location :

7555 Union Park Ave, Midvale, UT 84047, USA

Contacts :

Added by Jopie, at 01 April 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Charna Sexton

11 December 2017

HEY EVERYONE I feel a need to keep review current. If you have ever thrown money away do not stay here. You will feel better throwing your money away I promise! Bed was not a queen like I reserved, my reservation stated there would be a coffee\tea maker, kitchenware, well you get the idea. There was none in the room. Toilet required several flushes. The normal incidental speech sounded more like I should be prepared for additional charges when I leave. Made me feel uncomfortable to put it plainly. They also took 2 payments for room. I Am still waiting for the money to be returned too my card 5 days later. When I complained about all of the above the manager told us we are free to check out and go elsewhere. Was in town for son's wedding, did not have enough time in the days to go looking for another room. Obviously did not have money to go get another room either. Geust services calls have resulted in no answers either after being on hold for an hour on each one!
Alan Murray

11 December 2017

HEY PEOPLE it is Time to update this so people do not spend their money here. Do not waste your money here. Charged me for a room I already paid for. Front desk and this locations manager offered no solutions for my predicament. Told me I should contact my bank. I had already done that before I called front desk. Bed was very uncomfortable. Toilet required you to flush up to three times. They did say I was free to check out. Time and circumstances did not permit this for me. I was In town for my son's wedding and did not have the extra funds to pay for my stay in another hotel. My suggestion is look elsewhere for lodgings. I have been waiting on a response from guest relations for 3 days now. Another example of how they just don't care about the consumer. Been a week now no call back from guest services. I will continue to request a response from guest services!!! No resolution from guest services!!! Stay in a tent if you must!!!
Cori Crawford

04 December 2017

I do not even know how to even start this or even explain this I cannot believe somebody that is working customer service can shut someone down We are coming from out of state drove 11 hours we had made Reserves before arriving.. driving for 11 hours you would expect to get a room when you're going to see spending $900 or More to be able to stay for two weeks in a comfortable bed like your rates say you guys have nice customer service. nice this and that maybe you guys should check into your customer service.. before shutting somebody down just because of their race. I am very hurt and unsatisfied. for this lady named Dorothy that is working here at this hotel She is working the night shift thank you for shutting down our employees for our race..
William Tda

20 November 2017

I think the staff there are pretty cool The managers are pretty patient if your late on paying for your stay. As long as you don't abuse there generosity and patients.
Peter Isber

10 November 2017

Clean and convenient. Having a kitchenette is nice. Guest laundry is good. Helpful staff. There were a few minor things wrong with the room - heater did not work, TV remote not working - but the staff addresses them quickly and cheerfully. All in all, good value for the money. Note: They have the usual selection of cable sports, news and specialty channels, but not MSNBC. However, they do have CNN and Fox News.
Charna Sexton

07 October 2017

I feel a need to keep review current. If you have ever thrown money away do not stay here. You will feel better throwing your money away I promise! Bed was not a queen like I reserved, my reservation stated there would be a coffee\tea maker, kitchenware, well you get the idea. There was none in the room. Toilet required several flushes. The normal incidental speech sounded more like I should be prepared for additional charges when I leave. Made me feel uncomfortable to put it plainly. They also took 2 payments for room. I Am still waiting for the money to be returned too my card 5 days later. When I complained about all of the above the manager told us we are free to check out and go elsewhere. Was in town for son's wedding, did not have enough time in the days to go looking for another room. Obviously did not have money to go get another room either. Geust services calls have resulted in no answers either after being on hold for an hour on each one!
Alan Murray

07 October 2017

Time to update this so people do not spend their money here. Do not waste your money here. Charged me for a room I already paid for. Front desk and this locations manager offered no solutions for my predicament. Told me I should contact my bank. I had already done that before I called front desk. Bed was very uncomfortable. Toilet required you to flush up to three times. They did say I was free to check out. Time and circumstances did not permit this for me. I was In town for my son's wedding and did not have the extra funds to pay for my stay in another hotel. My suggestion is look elsewhere for lodgings. I have been waiting on a response from guest relations for 3 days now. Another example of how they just don't care about the consumer. Been a week now no call back from guest services. I will continue to request a response from guest services!!! No resolution from guest services!!! Stay in a tent if you must!!!
Grant Meyer

04 October 2017

Great little half way house setting. All guests over 18 must have photo I'd. Never heard of such a thing. Helps demonstrate the type of regular clientele they normally cater to.
Becky

15 September 2017

All around nice hotel the room was comfy and clean. Breakfast wasn't that great. My biggest complaint was the worker's mostly pinpoint down to one in general. Extremely rude unhelpful and in my opinion discriminating.
Kristine Kienast

05 August 2017

Good, solid hotel for short or long stays. Check in was easy. The location was great but you need a car to get around easily. Comfortable bed and hot shower with great water pressure. Would stay here again.
Phillip Trujillo

04 June 2017

Horrible customer service! Called the hotel at 10:59pm and informed the front desk agent that I was arriving late and that I had lost my credit card that they needed for a deposit. The gentleman I spoke to informed me that I could give $100 cash deposit in place of my credit card. I arrived at the hotel at 11:20pm and the front desk agent informed me that she could not accept a cash deposit after 11pm and continued to rudely argue with me about the information I was given earlier from her fellow coworker. She was unpleasant from the start and spoke with a condescending tone and made no attempt to solve the problem. As someone who works in hospitality and customer service, I've never been so disappointed with a company and I will NEVER give this company my business. Don't misinform your customers or leave out important information and don't treat your patrons like garbage for a problem caused by the poor exchange of information and communication during shift changes. I rate this business with zero stars! I won't be back!
Kelly Sheets

02 June 2017

Very nice staff, clean rooms, very affordable for a quick one night stay.
ProtofishAZ

14 May 2017

The room it's self was very clean and updated. The staff was courteous and helpful. The continental breakfast should be renamed " here is a pre-packaged muffin and coffee bar. No coffee pot in the room, and very minimal soap and shampoo in the room.
Antwan Bell

05 May 2017

Nice room, great price, very good location. Front desk staff seems very stressed out and not customer service oriented, but other than that, it was an awesome stay and I would go back.
JoyAnn TannerPhillips

08 April 2017

The room was clean for the most part, looked like the maid laid on the bed after cleaning it and ate something (spoon wrapper on bed & body imprint & remote on bed) while watching tv. Room smelt weird like stale maybe open window while cleaning & febreeze Trash room smelt up the lobby all the way to about room 120. I was in rm 116 at the union park ave location. Bathroom was clean, but no plug for the tub. Front desk girl with the red hair & glasses in her 20's was super awesome and helpful. All in all it was a good 2 nights, bed was comfy & pillows.. not very noisy, occasionally heard footsteps and low voices, but really easy to tone out like having your music on volume 2. Thank and I will stay again maybe a different room next time though.