Name: EsSpa Organic Skin Care and AVEDA Hair Spa
Address: 100 Cricklewood Dr, State College, PA 16803, USA, US
Telephone: +1 814-380-9772

EsSpa Organic Skin Care and AVEDA Hair Spa is a beauty salon, located at 100 Cricklewood Dr, State College, PA 16803, USA. They can be contacted via phone at +1 814-380-9772, visit their website www.esspa.us for more detailed information.

Location :

100 Cricklewood Dr, State College, PA 16803, USA

Contacts :

Added by Jopie, at 26 June 2013

Monday Closed
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 10:00 AM – 5:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Natalie Ross

25 November 2017

Shelby was very personable and does a really great manicure and pedicure!! She was very thorough and does flawless work!
Wendy Albright

07 August 2017

Wowhad the most disappointing experience at ESSPA State College over the weekend. I used to go there all the time and I've given them lots of business over the years, but my regular service providers have left one by one and so I do not frequent as much as I once did. I needed a manicure and a pedicure before I take a trip out of the country very soon and my regular manicurist is also away, so I made the appointments with ESSPA, whom I've trusted before. When I met the provider and told her that I wanted gels on my toes, but not my fingernails she asked if I currently had gels on my toenails, which I did. She gave me this story it takes 30 minutes to remove gel polish and I needed to schedule additional time for that. I explained to her that When I made the appointment, the only thing asked of me was if I wanted a regular mani/pedi or Hungarian. I asked what the difference was and selected the Hungarian, for both hands and toes, which is the more expensive. AT NO TIME did ANYONE ask me if I had any gel polish to be removed on fingers or toes so they could schedule additional time. I told this to the provider on Saturday and I also explained it takes my regular manicurist 10 minutes to take off my gels with just some acetone, cotton and foil. I however did offer to have less done to the hands so we could accommodate the additional time for the toes. She then told me she had to speak to her manager and I should pick colors. When she returned, I was told she would not remove the gels from my toes because ESSPA didn't put it on, so they would not give me a pedicure at which point, I simply left the spa. Seriously, what professional spa/nail salon who knows what they are doing will not remove nail polish? I could have taken it off myself at home before I went into the appointment had I known this. If it's an issue, then ESSPA should be asking the right questions when appointments are scheduled. While I'm sure they don't care because I am only one person, I won't be returning.
Annyce Schafft

06 July 2017

I love this place. The best facials in state college. All the other professionals (massage, body wraps) really know what they are doing. The staff make me feel pampered and the facilities are clean and beautiful.
Stacey Wright

25 June 2017

Very efficient and friendly staff. I had a sugar body scrub and manicure. I didn't know I also recieved massage with the sugar scrub.
Felt refreshed relaxed and pampered at the end of my experience.
Judy Dhuha

28 April 2017

Not Organic or a Spa. Many 'natural' items have parabens and Aveda products have silicones, dimethicones, alcohol, and sulfates (not SLS but still salt). Just use John Master's Organics, they have none of that crap. The 'relaxation' room is a living room beside the nail area. So you hear people talking, smell polish, and hear clipping of nails. You serve yourself water or tea. (They only asked when I was going to leave.) The massage room had the same banjo type music as the rest of the spa. It was NOT a relaxing mix of sounds like most spas. You couldn't change it. The changing room was super hot, the bathrobes were cheap terry cloth, the slippers you had to search lockers to find your size, many were just flip flops. The massage bed was hot, on a warm day, it looked damp, there was no relaxing oil fragrances and if you wanted it added to your oil you had to pay $5. A bottle of it is like $7 and you just mix it with the base oil. I can go to a spa and have the changing items laid out, my shoe size for slippers, and relaxation oils included for about $10 LESS per massage. When I told the front desk I wasn't happy, the lady that was to cut my hair was listening, smirking, and of course there is no privacy in this place so the customer heard as well. They both stared at me while I waited for her and I just ended up leaving about 15 minutes because they wouldn't stop looked at me. I decided I'm not paying for her to mess up my hair because I wasn't happy with the spa.
Unprofessional, NOT relaxing, NOT organic, and NOT worth half the cost at all. I won't go back even if I had a giftcard. Too bad considering I get massages monthly and a trim every 6 weeks.
Stephanie Shields

15 October 2016

BEWARE!! Esspa issues tons of coupons and specials for big discounts on services--sounds tacky, but nice to save--right? Well, think again. The money you save is taken out of the technicians' & stylists' pockets, NOT out of management. Yes, the two-for-one massage, means that the masseuse gets HALF of what she would ordinarily earn on commission. I cannot support a business that tries to increase traffic by cheating its employees!
Lisa Hogan

24 February 2015

Several times I have made an appointment in advance, on account of my very busy work scheduled, to have it cancelled and no available appointments left to reschedule. I just had a conversation with a very rude receptionist, Beatrice. When I explained to her my concerns of my appointments repeatedly being cancelled with no options to reschedule, her exact words were: "Life Happens." I don't think this is appropriate nor professional. I told her that I did not receive her message until Sunday and then the salon was closed all day Monday, so by they time I called to reschedule (still 9 days before the appointment), I was out of luck. She argued with me that she called me earlier and that "her note" said she called earlier. My phone has caller ID and a date stamp so one of us is wrong. Very, very rude.
Ladybug Junction

13 September 2014

Just had a wonderful and relaxing spa day. Wonderful service and such nice ladies. I had a massage, wax, hair, pedi and even lunch from the Inn brought over. Was a great experience, I'll be back for sure. :) Thanks for making my birthday spa day so special!!!
Christy McLean

09 February 2014

My experience at the spa was partially enjoyable. The atmosphere is inviting and relaxing. However, I also experienced a limited smile service minus my facialist/masseuse (she was a pleasure) on my spa package. The smiles only came at the end of my service when money was being received. I was interested in some facial products used in my facial, but no available product. The front desk took my information to call me when product ordered. With that being said, a month later still no communication pertaining to the status of my order. My interest in your spa is fading and I still have money left on my gift certificate. I can only provide myself this luxury 1-2 times a year, but still desire a business that appreciates my business and wants me as a customer. I would of appreciated some incentive for returning. For example, simply saying, "hope to see you again soon or can we make a future appointment" would of been appreciated. To end on a positive note, I think your salon has great potential in a good location, and a serene environment.

Thank you for listening,
CM
Anne Davis

03 July 2013

Deplorable customer service.

Actual 'service' was not bad. I had a facial but unfortunately the late appointment of the day, 4:30 That said, I walked around the area for a few minutes and finally someone wandered out. She barely smiled and then pointed me to the direction I could change. Another girl took over and showed me how the lockers work. I can only assume they closed early as they had no water, no mints, no magazinesI had a very generous gift certificate, $150 which barely got me a service. However, you cannot but gratuity on the g.c., and they didn't have change, and they couldn't put the tip on a credit cardluckily I had some cash.

The experience was so poor I actually left in a bad mood.

I will not be returning, but they could learn a thing or two about customer service by going to the Hershey Spa and for the money, I'll be going to Hershey as well.