About
Location :
Added by Jopie, at 29 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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12 December 2017
Overall, the room and the hotel were nice. I really enjoyed the koi pond that meandered through the lobby. The free breakfast was also very good. For some reason, there was only one towel in our room, but it was no problem to have more brought up.
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02 December 2017
Very large rooms and the breakfast is good. Other than that I wouldn't recommend staying here. Hotel is very outdated. Like this place was built in 1920s outdated.
Pros:
Breakfast
Spacious rooms
Front desk staff
Cons:
Housekeeping - It's almost like housekeeping doesn't know how to clean the rooms properly. One colleague stated her room door was left open after housekeeping left.
Shower - shower pressure turns low after you've been in the shower for a few minutes.response / report this review -
02 November 2017
Located just of the highway for ease of access. With an Exquisite breakfast buffet and evening cocktail happy hour. Access to a pool is nice for families. The Only Fault worth mentioning is all rooms face the atrium so sounds Associated to evening events tend to carry even to the 8th floor.
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25 October 2017
Very comfortable. Not right in downtown which is good and bad. Had to take a cab to get to meetings, but it was very quiet. And it honestly didn't take long to get downtown or to other attractions. Extremely friendly and responsive staff.
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22 October 2017
Seriously dirty hotel, both the room and the common areas need serious cleaning. Not acceptable for the Hilton hotel portfolio.
Breakfast at an embassy suites is normally something to look forward to, but st this hotel you are served dried out biscuits and fake looking scrambled eggs.
Employees seem like every interaction is a hassle, I called the front desk to request 2 towels. We didn’t even get our room cleaned on that particular day. The lady on the phone said that she would put in the request, after 1 hour I asked another employee cleaning another room for some clean towels and was told I would need to contact the front desk. So I did again, and again waited an hour. Nothing arrived, and the extra towels I requested during the online check in process never arrived either.
Take a look at my awesome chair in the room, I just can’t imagine how long it’s been since it’s been cleaned.
This embassy suites is anything but sweet, it’s more like embarrassing suites.response / report this review -
06 September 2017
Absolutely the best of the best! Its literally like home away from home.. Huge rooms, comfortable beds, indoor pool and hot tub, Big bathrooms, great room service, but the best part is that it is AFFORDABLE! And if there is one around and I have to be out of town, you best believe that's where I'll be staying!
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31 July 2017
Room was very nice! Housekeeping was slamming doors while cleaning and when I mentioned it to them, they continued to do it. Also room only had 2 towels, no floor mat, no hand towels, and had to go to front desk to get. My boyfriend and I have been Hilton Honor members for over 7 years and the front desk wouldn't allow us to use our late checkout and was rude about it. The food was great, and loved the free happy hour!
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29 July 2017
Man I loved it. The breakfast and the food was very delicious. The rooms were very well designed. The beds seems to swallow one up when slept in. Very comfortable stay. When I used their gym I felt absolutely rejuvenated in body and mind. After that, their Jacuzzi help and warmed my sore muscles and body, I felt soaked to the bone!(In a good way) Overall, I would highly recommend this embassy to any traveler. I can GUARANTEE they will have a delightful stay.
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11 May 2017
We stayed in embassy suites Birmingham, in room 607. While the staff was lovely and helpful, and the atrium beautiful, the room was poorly lit. One of the bathrooms had a faulty connection and we had to staff a floor lamp in too have reliable lighting. The air conditioning was incapable of moving air at all. We set it to 68, but I'm certain it was never below 75, making it uncomfortable to sleep. The balconies were tiny, with shaky railings, so I wouldn't let the kids out on them. For what it was supposed to be, the beds were not comfortable at all, but hard and somewhat lumpy. An excellent staff cannot make up for a faulty facility.
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10 May 2017
The service was great and the food was good. They gave the kids fish food to feed the koy. The cooking staff gladly gave us all the information we needed​ to eat gluten free. Our room was spacious. The AC didn't work very well. The light in one bathroom wouldn't turn on. We could only get one TV out of three to work. Overall it wasn't​ a great stay but the service was very polite and helpful.
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10 May 2017
Room was well appointed and clean, but ageing. The bathroom needed a deep cleaning. The king sized bed was actually a queen size. Great breakfast. Quiet location.
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01 May 2017
My son and I stayed here Friday night. I'm 8 months pregnant and I had to walk a long distance because there were no close parking spaces. I think they need to have a few parking spaces for expecting mothers. Also, when my son and I went down to eat breakfast, we got our food set it at a table and then walked about two steps to get our drinks. Some guy ate a piece of bacon off of my son's plate. Like who does that? I was so pissed. Hotel staff apologized and said that they had problems with those same guys the night before and had to call the police. They cursed the police out and the police couldn't do anything because it was private property. The hotel and rooms were very clean and the staff is very professional.
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05 April 2017
The rooms were very nice! We had a two bedroom suite which had two double beds in one room and a pull-out couch in a separate room. All the rooms opened up to the inside of the atrium, getting it a very classic atmosphere. The breakfast bar was to die for! They had somebody making omelettes and pancakes for us. The staff was wonderful and very helpful.
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