About
Location :
Added by Jopie, at 21 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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19 November 2017
Excellent experience in both accommodation and customer service. Property is well maintained, room is clean with everything functioning/operating properly and the staff knows how to combine customer service with genuine hospitality. If your visiting the Birmingham area the property is well located to downtown the airport and major interstates.
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06 November 2017
Very friendly and helpful staff. Rooms were very clean. The coffee maker in my room was missing the tray that the coffee pod goes in, so I coukd not make coffee. When my son and and I went down for breakfast there were no seats. At a hotel that i assume can accommodate over 300 people there was room for maybe 20-25 people in the breakfast area. I watched numerous guests leave frustrated. Overall a good hotel in a nice area.
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23 October 2017
Very clean and newly updated, comfy bed, good breakfast. Nice area of town and close to everything in Birmingham. All the staff were incredibly sweet. Would recommend this hotel to family and friends! Photos of the king bed room are accurate, our room looked exactly like the photo on their website.
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25 September 2017
Very poor.. Not going to experience the lack of customer service from management. Would not allow late checkout.. breakfast servicer rude to belligerent would not keep breakfast area open for customer speaking at the desk.. comment. " I got another job I have to get too" really.. however the desk attendants were pleasant and were just following management's instructions on late checkout.. will not be a hotel I will recommend in the future.. we were Birmingham for a dancing event and we couldn't a late checkout for the next day.. ridiculous and we weren't the only guest.. sad.. just sad.. especially since the hotel was recommended stay for the dancing event.. where was the customer service.. it appears it was about $$ and not repeat business.. again this hotel will not be on my recommendation list
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31 August 2017
Very friendly service. Rooms were clean and beds were comfy. Very good breakfast as well
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19 July 2017
Terrible customer service, not sure who the person is running you complimentary reception, but as a Diamond member was just refused a second beverage which should be complimentary because it was assumed and stated out loud that I was not a good tipper. All the while, providing additional beverages to apparently good tipping patrons. Does complimentary reception mean complimentary or you must be a good tipper? My tipping procedure would be to give you a very nice tip at the end of my participation based on service rather than place a dollar in a tip jar every time I received a drink. I would have gladly placed a 5 dollar bill in your jar or more instead of a few singleswell you just lost your tip and you lost a Diamond customer as I will not return to your hotel.
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08 July 2017
The location was great Conveniently close to a Walmart, Chick-fil-A, and many other restaurants and stores, and less than 15 min drive from downtown. We had some very good service, like at breakfast this morning. But also had some service we were not impressed with When we left our room yesterday, we let a note for the maid requesting a change of sheets, and also let the front desk know about two maintenance issues in our room. When we came back, the maid had been to our room and made the bed, but had not changed the sheets, and so far neither of the maintenance requests have been resolved. Also, the pool is very small and not very private Right out on the front side of the hotel surrounded by parking lot. The bed has been great thoughvery comfortable! And breakfast both mornings has been tasty :)
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24 May 2017
This place is why I stay at Hampton Inns. Comfortable beds, great staff, it's quiet, the gym has more than your standard hotel, and the breakfast is pretty good. It's exactly what I want when I'm on the road. I'll stay here again when I come to Birmingham.
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07 May 2017
The stay was nice. The rooms were clean and plenty of linens provided. The hotel is located very near great restaurants and easily accessible to each location we traveled to as well as I65.
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09 April 2017
We were just passing through town and stopped overnight. Front desk was very friendly. Room was large and clean with comfortable beds. Small but decent breakfast in the morning. Very easy to get in and out.
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06 April 2017
Stayed here several times. Great place. Everyone is airways so friendly. Rooms clean. Bed comfortable.
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28 March 2017
Nice room. Nice staff. TV had a bunch of channels but none in true hd Unit was an lg flat but all the images looked low rez
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