I needed a specific case that I was struggling to find other places. After I ordered it, it came SO fast. Unfortunately it was the wrong case. I needed a bowlback mandolin case and was sent an A-style case that was marked as a bowlback but obviously was not. Obviously I was flustered and called right away. I was able to ship it back to them, get my shipping refunded, and received the correct case within a few days. I would definitely order from them again but maybe next time go to the store in person.
Drove an hour to get there and we'll worth it. They had my hard to find auto harp strings. Even though it was very busy I got great customer service. I will definitely come back.
Always a great place to find anything musical. Would be nice though if you could get someone to help you when there. I wanted help in picking out a guitar.
What a great place to lose your afternoon it is absolutely perfect just walk down the street listen to the music and the artist in the area. One time I even met Willie Nelson there! If you’re in the guitars and anything that plays beautiful music it’s at the store! If you stay at Rogerray‘s Airbnb it’s a walking distance to it. As I say I live right down the street from it.
I purchased a used Peavey bass guitar case over the phone that i saw for sale. I dont recall who I dealt with but the individual was friendly & very nice. The product arrived as advertised & in very good condition quickly via FedEx. I would definitely purchase again from this music store, it was a pleasure doing business with this place.
Simply great! Have been a customer for over 15 years, bought multiple instruments here, and have used their guitar repair shop a lot. They treat their customers phenomenally well. I can't recommend highly enough!
Elderly has a friendly atmosphere, and very nice and professional staff. When you go in you will come out very pleased. And you will go back. Try them you'll like them.🎻♩🎵🎸🎸🎸🎸🎸🎸🎶
Greatly enjoyabe. To be able to play awesome instruments and friendly service is a blessing. I always enjoy my visits. You are my favorite store. BTW I played a D-28 custom it was sweet. Thanks again. Milan Campbell
Great selection of beautiful stringed instruments with a knowledgeable staff and a repair shop.
What can I say? This place is legendary. People travel (and order) from all over the country, if not the world, to check out this music store. Famous musicians do business here. I feel really fortunate to live just a few minutes away. I primarily play ukulele and the guy who heads the ukulele department is super knowledgeable and not elitist at all. I've had many good chats with him. Their ukulele selection is also the best I'm aware of in the entire Midwest, even rivaling Uke Republic. Plus, of course, they have tons of other top-notch and hard to find instruments and accessories. Many times what I'm looking for isn't available at Guitar Center or Marshall Music, like my preferred uke strings and finger picks. Elderly has it all. Thanks for being awesome.
I have always loved this store. A good friend of mine Derrick Smith worked here for years. Unfortunately, he moved far away. Normally it would be him who I would ask, but he is not here. Does Elderly buy instruments? I have a Cordoba Ukulele I would like to sell. I bought it two years ago and it's still in the box. Lol. I never actually played it.
“Our position on the condition of the guitar remains that the marks on the waste of the instrument are not cracks as indicated. Instead the marks you've pointed out are actually results of stress placed on the laminated sides when being shaped. It's for that reason the finish pools in that area leaving dark lines, across the grain of the wood. You are correct that this did take place during manufacturing, however this is considered a cosmetic issue and does not pose any threat to the integrity or playability of the instrument.”
Total customer loss: $46.10 return shipping.
Shopped here online because I couldn't come in person. I'm very pleased with the result. Online shopping for musical instruments involves the risk of hit and miss.
But I was not disappointed, and I am now in possession of a gorgeous and superbly crafted instrument which was not even that expensive, in comparison to other resellers. What I also loved is how quickly and accurately my inquiry and order was handled by Dimitrios. Big thanks to him for putting the customer first, dealing with special requests and expediting the order so it arrived in an almost unbelievably prompt way.