Missed getting me into a new vehicle by about $495. Will try again later. Great service for used Hondas with quick appointments and relatively quick walk-in service. Thank you, Javier for helping me know exactly what I needed done for my vehicle to stay in good condition!
We were vacationing Palm Beach and noticed we needed an oil change. Contacted this dealership and received the best service. Ben Geiger was excellent and kept us updated on our car. The staff here was top notch. While waiting for the car, we had fresh coffee, donuts and comfortable seats to wait in. They even washed my car! Excellent place
I was in the market for a new car and was recommended by friends to see Toni Quatrale. I told her what i was looking for and she gave me a few options. She was honest with her opinion on the models she showed me based on what I was looking for. When I was ready to buy she found me the exact color I wanted for a great price! She made sure the settings for my car were perfect and walked me through everything. The staff at Ed Morse Honda could not have been better! Thank you Toni, Chris and Luis!
If you come in ask for John!!!
My girlfriend Shirley was looking for the perfect White Honda Accord. We were told by our salesmen John Baker that these were very hard to find but within 1 week he found the exact make and model of the vehicle she wanted. He was very informed and made the buying process easy. We enjoyed our purchase from John and we will definitely be back!
My power steering light went on a few times. It turned out that I needed an EPS gear box. Mr Miguel Sanchez worked with Honda to get the part and labor( almost $1500) covered even though my car was out of warranty. They also did a battery part recall that I had forgotten and routine service. This isn’t my first great experience - just my most recent. My 2013 Accord Touring has been problem free except for this and runs like new under Ed Morse Honda’s Care.
Ed Morse Honda has provided me with yet another great service experience. My service Representative Ben Geiger provided excellent customer service from the moment I checked in through check out. Ben told me that the service would be performed in approximately 1:45 minutes and he had me on my way in 1:15 minutes!!!!!!! Quick, professional and courteous are the words to describe my experience with Mr. Geiger and Ed Morse Honda Service and Sales Team. Thanks guys!
I must say the whole buying experience there was very pleasant. I bought a Certified Pre-owned car and felt very comfortable with everything. No pressure and truly nice and knowledgeable staff. John Baker was the sales associate that we had the pleasure to deal with. He was genuinely nice and took his time explaining everything. The finance manager was also very nice and accommodating. Thanks guys
Outstanding customer service! I arrived at closing time with my CR-V on a tow truck (bad gas stalled it out), and the remaining technician was very accommodating, helpful and considerate of my situation. He got my car checked in and secured a rental for me without a problem. The next day the car was diagnosed and before work was done they called to discuss what we wanted completed and what wasn't necessary. The car was finished that day and we were on our way quickly and easily. Really, really appreciate a helpful, considerate customer service base in a stressful situation, we will definitely recommend that place and will go back for future service and purchase.
Exemplary service as always !
[Wed. 6/14/2017, Honda CR-V; Passenger Side Air Bag Recall Replacement.]
Tim Smith is the best Service Coordinator ever !
Friendly, personable, extremely knowledgable and always makes himself available to answer questions. Highly professional, and a truly well-skilled all around Customer Service Pro.
In addition to the free recall procedure, Tim had my car given a full vehicle inspection, and gave attention to each additional area of concern that I mentioned to him. He created an estimate for the additional proposed work, and his recommendations of the time lines for which they should be addressed, as well as each repairs' expected duration of labor to accomplish them.
I always notice how every employee at Ed Morse Honda is smiling, offers a friendly greeting, and is always immediately able to answer questions or provide resources for what I need.
All of that, and a free car wash&vacuum after the service too ?! NICE !
I feel completely confident that I am in good, capable, and HONEST hands here !
Well done everyone ! And as always, an elite performance by Tim Smith.
-Brian M.
West Palm Beach, FL
I recently purchase a 2017 Honda Accord. I had been procrastinating on purchasing a new vehicle for some time but finally decided to move forward with the deal after meeting the team at Ed Morse Honda. My car salesperson, Toni and the dealership manager, Chris worked with me one-on-one to find me the best deal possible. They were very understanding that I had a budget to stay within and did not pull any high-pressure sales techniques on me. Since my purchase Toni has stayed has followed up with me on a number of occasions to be sure that I am happy with my our purchase. I am very impressed with their level of commitment, honesty, and customer service. If you are in the market for a new car, I highly recommend visiting them today I love my red Honda, Accord Special Edition Sport model.
Great experience adding another car to our family. John Baker was super nice and very professional. He was able to explain everything we needed to know. No surprises! He even took the time to make sure we understood everything about our new car. Ralph in finance was tremendous as well. He took the time to explain everything and had us on our way quickly. A great dealer to work with. Hope to do more business there in the future!
Your staff always blows me away with their kindness, knowledge and willingness to go out of their way to accommodate my needs EVERY SINGLE VISIT.
I work with Logan Daley, whom which you can tell loves what he does and takes a ton of pride in knowing his clients don't have to wait long, and are back on the road safely, while giving all pricing options to ensure that you are getting the best service for lowest possible price.
When Logan is not available, I have never encountered an associate that makes me feel any less important.
Reasonable pricing is a priority for me but exceptional customer service is what really proves Ed Morse Honda to be extraordinary and stand out from the rest!