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About

Duncan's Hokie Honda is a car dealer, located at 2040 Roanoke St, Christiansburg, VA 24073, USA. They can be contacted via phone at +1 540-381-3200, visit their website www.duncanhonda.com for more detailed information.

Location :
2040 Roanoke St, Christiansburg, VA 24073, USA
Added by Jopie, at 23 November 2016

Opening Hours

  • Monday 8:30 AM – 8:00 PM
  • Tuesday 8:30 AM – 8:00 PM
  • Wednesday 8:30 AM – 8:00 PM
  • Thursday 8:30 AM – 8:00 PM
  • Friday 8:30 AM – 8:00 PM
  • Saturday 8:30 AM – 8:00 PM
  • Sunday Closed

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12 Reviews

  • Susan Ledford
    25 November 2017

    Michael Procaccio went above and beyond to help in the car buying process. I feel that he is ethical and I am comfortable instead of being "on guard" against the car sales person. This is the 3rd Honda I have purchased through him. The manager and support staff are awesome too.

    I have now purchased a 4th Honda from Michael. He is the Best! And Chris in finance too.

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  • Tony Dunford
    13 November 2017

    Working with Steve Price & Pam Sweet was great! They were very detailed and concerned about the specifics I was looking for in a car. Steve spent an entire morning and afternoon taking care of me and was very patient and thorough. I highly recommend using Duncan Honda OR Duncan Mazda for your next car purchase.

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  • Robert Harvey
    29 September 2017

    TOTALLY TOP RATE service department! Unlike every other service department at the other dealers and repair shops in the area I've dealt with (all of which have actively tried to swindle me into paying for things you don't need, including such classics as squirting oil on the shocks and telling me I'm in grave danger), the Hokie Honda folks have always been fabulous!

    They've done great work on some of our older cars that aren't Hondas, and in my last visit to get an oil change, they accidentally used the wrong oil (my car specifies using an expensive synthetic oil). They caught the mistake after I'd left, called to leave a message, and fixed it promptly.

    Very few people would have even bothered to catch the mistake, never mind actually tell me about it (like I'm going to run a mass spectrometer check on my new oil). It's really unusual to find such high-quality, HONEST service anywhere these days, especially in the auto service department!

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  • Carlos Walker
    19 September 2017

    This dealership was AMAZING ! We drove through from Texas on our way to NOVA and had unexpected vehicle issues with our Accord. We first called to see if they could fit us in and they were more than helpful and friendly. When we arrived we were greeted by Top Notch customer service representatives. Not only were they professional, courteous and caring but diagnosed our problem and did the necessary repairs in less than one hour. Our personal service advisor was Brandon Brusseau and we were so thankful to both him and his staff.
    Prices were reasonable especially in that type of situation. Most others would take advantage of that but not Duncan's Honda. There is no way we could have asked for more in a dealership. It's just too bad we don't have them in our town. You will never be disappointed with this dealership.

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  • Sara Harrell
    31 July 2017

    I purchased my vehicle from Duncan's Hokie Honda back in October of 2016 and had to take it in for its first service last week. I would like to praise the staff in the service department for taking excellent care of both me and my vehicle. They offered me a complementary ride home and picked me up again to collect my car at the end of the work day. They were true to the bumper-to-bumper policy we purchased and I am delighted with my overall experience.

    I would like to extend a special thank you to Mr. Jim Richards, the pleasant and most courteous chauffeur who went above and beyond to help me and daughter during our service visit.

    I'm so glad we chose Duncan's Hokie Honda and I would recommend anyone to go there!

    Thank y'all!

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  • Amy Olson
    21 July 2017

    Great customer service and overall experience! I called around 2 pm, and even though they were very busy in the service garage that day, they were able to schedule me for 3 pm the same day. I was all fixed up and on the road by 3:40! Even enjoyed some hot coffee, AC, and WiFi while I waited.

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  • Mark West
    01 July 2017

    Always love pulling into the service dept. and see Mike W, Taylor and all others who take care of getting you checked in for appts. They all have smiles on their faces and listen to your needs instead of trying to sell you services you don't need. From the time your car is taken in/returned, you can tell they do their best to return it in the same condition as they get it. When they get you ready to leave they go over what serviced were done and tell you if something needs repair and even what is good. That's what keeps me coming back. Everyone, from check-in to paying the bill is great. Great atmosphere to spend time while waiting on your car.

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  • Warren Edmonds
    25 May 2017

    Exceptional customer service. Completed the Odyssey Maintenance Minder service work, then test drove the car to see if the noise I described could be replicated. This is why I drive 60+ miles to get that quality service.

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  • Nancy Ellison
    08 May 2017

    On Saturday morning, I took my car there for an oil change and tire rotation. I didn't have an appointment. The service person that greeted me stated that they could do the service work but I might need to wait an hour. That was fine with me. I went into the waiting area which was very clean and comfortable. Less than a half hour later, my car was ready to go. The service worker who brought my paperwork to the cashier was friendly and knowledgeable and answered my questions thoroughly. The cost was reasonable and the experience was pleasant. I highly recommend Duncan's Hokie Honda.

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  • Sylvia Nottingham
    21 April 2017

    I have no complaints about the service at Duncan Hokie Honda. The only problem I had was the time it took them to do the job. I know there were several things to do, but they had told me an hour and one half and I was there for three hours. That was a long time to sit. The people working there were kind and thoughtful. I would go back just to deal with the workers.

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  • Karen Osborne
    17 March 2017

    I LOVE Duncan Hokie Honda! I've been coming here for years, bought 2 cars from them, and the service now is the best it has ever been! Taylor in the Service department helped me so much after I made the big mistake of taking my car to have a brake job at a place closer to home. They (other car repair place) put brake pads on that didn't fit and put me in danger of braking problems. Taylor showed me what was going on, took pictures, and helped me to get a refund from the other place. I think their prices are good and all of the service people are really helpful. I am truly thankful to find a place to take my car where I can trust people, as I have found out this in not an easy thing to do! Thank you all so much!

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  • Cheryl Daniel
    30 November 2016

    We recently were seeking to replace our compact SUV. Though we had never owned a Honda product, we were interested in the CR-V. My initial visit to Duncan Honda was low-key and just intended to gather information. Tony (in Sales) was very polite and not at all "pushy." I took the info home and, together with my husband, did more research. When we decided to seriously proceed with a CR-V we met with Tony. He was always professional and helpful, answering our questions courteously. He offered suggestions but we never felt pressured. We were impressed with his knowledge of his product!

    Tony, along with Katy in the finance department, made the process of acquiring our new vehicle easy and efficient. We are very pleased with our experience at Duncan Honda and with our new CR-V.

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