I dropped my car off at the service department for them to check why my car was leaking oil. It took them 24 hours to check my car. I dropped off at 3:45 pm and I picked it back up the next day at 3:40 only for them to tell me whoever did my oil change before I dropped off my car to them did it wrong. Please explain to me how that took 24 hours to figure out. The manager Bryan was very rude and I would highly recommend going somewhere else for any car service.
Overall I was happy. Good staff etc. Only issue I had was a bought a new kia optima and I found scratches and dents on it the next day (I bought it at night after work) but there going to fix it so that's a huge plus. But its not so great because I live over an hour away.
I went to Shelor to look at used cars thinking I wouldn't qualify for new car financing. Daniel Paige was my salesman and he was awesome. He has a great personality and got me in a brand new Kia Forte. I was extremely pleased with the sales and service team at Shelor and the overall experience! Go see Daniel Paige and let him take care of you.
Dustin Smith was very good and done an excellent job very kind and very polite and done my car in record time didn't have to wait long at all
From the moment I arrived to request service on my Kia, I received immediate and friendly attention. I was made to feel important. I was regularly up-dated while I waited. The entire process was exceptional. All issues resolved and I left very satisfied!
Very friendly have bought 7 vehicles from here Tim Johnston is the best to deal with
Always tried to help me bought 2 new vehicles from shelor motor mile thank y'all souch
Everything from their understanding of me being a few minutes late (I had an early morning appointment), their friendly greeting, the facilities, and the explanation of work/services was excellent.
Salesman, Daniel Paige at Shelor Motor Mile was very Courteous and Helpful. I recommend him and the Shelor Team to others who are looking for new or used vehicles.
The process of buying a car was very thorough and informative. The staff were friendly and great. I particularly enjoyed working with Mike Mundy as my customer sales representative.
They screwed me over and after I realized it it was too late. And after filing a complaint guess what I never heard back from them. So I went to the office where I was politely told to go f@&$ myself. Shelor Motor Mile is the biggest scam of a company I've ever had the displeasure of dealing with. I will make sure to destroy you on social media and in reviews. Thanks for nothing you con artists. Special shout out to Shelor Kia and Shannon and Ronnie there for being the two henchmen of this scam. DONT EVER GO TO SHELOR!
I will be back to buy another kia in couple years salesman was awsome friendly make sale quick and easy i will tell everyone to see BEN WOLFE at kia he is one great salesman and did a great job made buying my new soul easy and quick answered all questions i had with the up most respect once again GREAT JOB
I had a great experience at Motor Mile Kia! It was my best car buying experience ever. My salesman was Tim and I would recommend him to anyone.
Was able to drop car off everyone was very nice and professional and very helpful. They called when my car was finished and my friend dropped me off and I was one of Trevor's people and they came right up with the paper work, I paid and looked around and there was my Kia.
Thank you! Everyone was very nice and especially in that heat, the poor people had no air conditioning and they still were as sweet as could be. That's good customer service. Above and beyond. I will always come to Shelor.
I had a concern about a molding strip around my window and made an appointment with the body shop, but I also needed a routine oil change. The issue with the molding was addressed by the tech who greeted me when I pulled into the garage therefore the appointment was not necessary. I left the car for the oil change and went to lunch nearby with a friend. The tech called me during our lunch to say the car was ready. Loved the fast, friendly service and the call to inform me I was ready to go.