Dr. Adams, is an impressive intuitive, professional with , great amount of experience, and education expertise, i am very impress and thankful for his practice and the sessions we worked together.
anyhow in order to get an appointment or to continue therapy, you would have to deal, with his assistant, a very proud individual, that forgot than medical services industry is about to serve, and believe cause theres a high demand for her boss services, she can be arrogant and just none likable person to deal with, that has ZERO, empathy with the clients, than MAKE her boss practice, successful.
my feed back to "the practice" would be to analyze this matter that is hurting you and your patients (i am sure you guys know about it, can really understand how such an impeccable professional, deal with such an incompetent team member), and to anyone reading this review, that if u feel ANY (and you will, trying to get an appointment with Dr, Adams and follow up apps fells like begging for food, ) Do not waste your time, it has to be professionals of the caliber of Dr. Adams that have a team, that actually appreciate your business.
Andres Vasquez.
THIS ARE THE FACTS ABOUT THE ASSISTANT RESPONSE TO MY REVIEW.
below my pragmatic review (i just intended to inform the potential customers, of my opinion on the practice, and to be proactive and allow Dr, Adams of be aware of an issue on his business),
THE WRITERS CAN SEE FOR THEM SELF THE KIND OF ATTITUDE, FROM THIS ASSISTANT, (than off course is the one replying to my review),.
A-Please let the Business owner to see the review, i am not the first one talking negatively about staff attitude. i would say is a conflict of interest for to have the employee that i am complaining about responding to the complain.
B- You are lying to the readers of this review, i was late to my appointment and offer to pay full price for not being there, but you explain me of "the penalty" and informed me that you were going to charge me more than twice the price with that pejorative attitude you always carry around. i told you to go ahead and to cancel my future appointments. due your attitude not the extra money charged. i was ok, by being charge for my lack of planing to make it on time, but definitely not willing to keep giving my money away to a practice do not appreciate. and treat clients with respect.
C-Is not about the guidelines your company has, is abut the none professional way you treat Dr Adams clients. your practice is not making us any favors by having us, if you would understand that, instead of a defensive response to my initial review, you would try to approach the matter on constructive way , instead of once again try to come and blast your client opinion. educate yourself in how to handle feedback from customers that might help you and your career.
Have a great day, i hope Dr. Adams get t see this cause, he have the door of his practice attended by the wrong person.
After reading the reviews, I was very excited to get an appointment with Dr. Adams. I filled out the online application and then called to make my appointment. When I called the receptionist was VERY rude and could care less if I made an appointment or not. Acted like I was a big inconvenience and even said it was a waste of her time to call me back. It's a shame because I was looking forward to meeting Dr. Adams but after my brief talk with Alice I will not be going here.
Dr. Adams is kind, professional, and knowledgeable. His results-oriented approach helped me through a very difficult time in my life. I would highly recommend his services to anyone in need of help.
I went through three other psychologists before I found Dr. Adams. What is so great about him is that he doesn't just tell you what you want to hear. He is always kind, but can be stern when the situation calls for it. He is incredibly intelligent and that comes through in his advice and counsel. He never condescends or seems impatient, nor does he pretend to have first hand understanding of every situation. What has helped me the most is Dr. Adams' ability to help me focus my frustrations so that I can verbalize them to my partner more clearly and concisely. I am so glad to have Dr. Adams in my corner and highly recommend him to anyone.
I have been a patient of Dr. Adams for almost a year, and I believe full heartedly that he is the best therapist I have ever gone to in all my years of therapy. He is patient, understanding, and a wonderful listener. He knows how to meet you where you are in your journey to healing and help you get to where you want to be. His "bedside manner" is relaxed, and I know I can trust him with anything that has been troubling me. I feel I have made more progress in this year than I have in the past 15 years with 5+ other therapists. I highly recommend him to anyone who's looking for a therapist.
A very therapeutic and topnotch practice. Doctor and nurse were gracious and accommodating. I could not have hoped for a better experience. Thank y'all so much.
A great place for treatment, and the nurse was extremely helpful with scheduling and insurance. All my doctors are in that Northside Hospital area so it is very convenient for me. To me, my problems are very complex, and it was extremely reassuring to know that what I needed was immediately recognized. I could not recommend him more highly.
I have needed a professional like Dr. Adams for several years, and it took me a long time to find him. I am an attorney who sets a high bar of excellence for my own practice and my life. My partners tell me I'm a skeptic and not open to input; I wouldn't disagree with that. I was looking for someone who was not only brighter than I but who had a strong personality and firm understanding. I couldn't respect someone who had no answers, only questions. He’s exceptionally good; a real rarity.