About
Location :
Added by Jopie, at 06 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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13 December 2017
Bad: Poor customer service. No one seems to know what is going on. I tried to have an item I left shipped back to me and they lost it.
Below average rooms for the price.
Poor shuttle service; It was never timely at pick up and drop-off at airport.
No breakfast.
Expensive parking.
Good: Nice location near LAX.
Bottom line: I won't return given how expensive this place is and the poor shuttle service.response / report this review -
18 November 2017
The rooms were clean enough. The elevator was too slow. Location near the airport was great
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08 September 2017
Clean rooms, friendly staff. Five minutes from LAX. Free shuttle too and from hotel. Pool, hot tub. Elevators are slow but they are upgrading them. Happy hour from 5-7.
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19 August 2017
A great hotel close to LAX, with probably the nicest staff I've had the opportunity to meet! The evening supervisor, whose name I cannot remember (sorry) was incredibly welcoming. My niece and had traveled on her birthday, and she was talking about how great a birthday she'd had. After check in, there was a knock on our door from room service - the staff delivered two yummy birthday desserts (complete with candles) and a birthday card for my niece - she was bowled over! The next morning at checkout, the shuttle to the airport wasn't available, but the front desk staff ordered an Uber for me and picked up the tab! A great hotel and a great experience for this traveler :)
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19 August 2017
New and improved. This is the old Hacienda hotel. New buildings with additional rooms and bar. Close to LAX but not under the landing pattern. Good location close to shopping or beach. New and improved equates to higher prices.
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05 July 2017
We recently holidayed in LA. We opted for double tree as it was close to the airport. The staff was very friendly and inviting. The room was very neat and clean. The room service took care and did the best job every day. The amenities we're easily reachable like the parking lot and pool and the gym. Loved the stay all together.
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19 June 2017
The place is nice but the carpet in the bedroom had a couple of steins.
The one thing that got me mad was that the morning we were living, We went to have breakfast and it was like a buffet so we starting taking some eggs and sausages, but when we were sitting eating the restaurant manager approach us and ask if we had a complementarity breakfast coupon and I replied that we were offered a continental breakfast. And he said that we may to pay for the breakfast. I got really upset and said if only one section of the table was free why didn't any said something or at least have a sign for it. He replied that they were busy and that he has been asking for the sign for a while but the hotel managers have not listen to him. He was a nice guy and understood our frustration with the whole thing and didn't charge us for the breakfast. His name is Nestor he was very professional and offered us an apology and said that the same thing has happened before. So to the hotel manager get this poor guy a sign or do something about otherwise you will keep getting complaints. Everything else was good. Thank you Nestor.response / report this review -
01 June 2017
Nice, clean, spacious room. Staff is helpful. Give free warm chocolate chip walnut cookies, wished there was a plain chocolate chip option.
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28 April 2017
Nice hotel. Room had a few quirks, remote for TV was not the best, vending machines wouldn't take dollar bills, yet drinks were $3, parking garage is a slight walk. Room was clean and quiet. Check in was smooth, somewhat, the room I had picked on my app was no longer available, choose another room for me but wasn't ready, ended up getting an acceptable room just not the one I picked. Hotel is conveniently located, Starbucks is a 5 minute drive as well as an In and Out. Airport noise is noticable but I was not bothered because of ear plugs. Overall, I would stay here again.
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25 April 2017
It's a lovely remodel by Hilton. The cookies are amazing and the staff are so friendly and accommodating. The only reason I rated it a 3 is because the rooms could be cleaner. The bed skirts on both beds were dirty all over with spills and skuffs. The carpet was sticky and I had to wash my feet before getting in bed or putting shoes on. Flip flops were a must. There is a lot of a noise too. You can hear guests down the hall and outside. But I will end on a good note. . . The beds were soooo comfortable, I slept like a baby. The location is great. I ran the 2.4 miles to the beach and walked everywhere without a problem. Plus it's so close to the testing center!!! All in all, I'd stay there again, I'd just ask for a cleaner room next time.
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15 April 2017
Dated interior, hair in the shower that was definitely not mine. Mildew in the tile grout as well. It's ok, but the Hampton inn was much better (first time I've ever said this about a double tree). I definitely stayed at better double trees.
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13 March 2017
One of my favorite Doubletree Hotels. Great shower. Amazing staff. Comfortable Beds. Good food. 10 minutes from LAX and 2 minutes from In-N-Out burger. What more could you ask for?
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