WORST experience I’ve had at any hotel. First the tv wasn’t working, signal kept getting lost and it was very blurry. Then all our food and drinks went bad because the hotel forgot to plug in the refrigerator in our room. They said they couldn’t fix the tv and had us move rooms. This was a big inconvenience because I was hurt and not very mobile. Then we move to another room and late at night when we were sleeping the A/C unit starts smoking. The good thing was that my mom woke up to it before anything got worse like a fire starting. She shut it off and called the front desk. They sent someone up and told us they couldn’t fix the A/C and they needed to move us rooms again. This time it was an even worse inconvenience because it was only us 3 girls in our PJ’s in the middle of the night having to move all of our things to another room. It was so embarrassing to have to walk to another room after just waking up. I don’t recommend this hotel at all and it’s such a disappointment to know that you can have this bad of an experience with Marriott.
price was great through expedia. The only issue would be that this is not the only Marriott Courtyard near LAX. if you navigate to "Marriott Courtyard LAX" google maps takes you to the other location which is a bit closer to the airport and looks like a nicer hotel. The room was nice, bed was fantastic and the staff (at both properties) where excellent.
Friendly staff, large rooms, everything was clean, short distance from the airport, and they have a shuttle, so it's very convenient.
Only real complaint is the walls are paper thin. I only got 4 hours of sleep before I was woken up in the middle of the night by the people in the next room going at it. They turned up the music and it was really loud, but I still hear EVERYTHING (including what they were saying) on top of the thundering music.
I don't care what other people do in their own time in their own room, but I have my own schedule to keep and it would've been nice if my much needed sleep wasn't interrupted by my neighbors. I am writing this review as I am waiting for them to finish since I obviously won't be able to go back to sleep until then.
Ok for a short stay but bathroom could be upgraded as it is very small and outdated looking. Floor feels musky and needs a good steam. Found some pillows with yellow stains. Pros is that there is a free shuttle to the airport as it is close by.
My husband and I found blood stains on the sheet.
The customer service from the general manager was horrible. We tried to get in contact with her in the morning in regards to this matter. She finally replied around 5pm. This is disrespectful. We left and won't ever stay there again!
I recommend checking the room to ensure it's clean when you arrive promptly.
Nice place, overall. The rooms are clean, nice sized, and have little balconies overlooking the pool. The toilets have flush options for #1 and #2. The shower pressure could be a bit stronger. There is a Starbucks in the hotel. And you're walking distance from a great, little Greek Restaurant and a few other places to eat.
The manger ROBERT C SMITH IS RUDE AND MEAN doesn't derserve to be mangament has no management skills.hes way to prissy and acts like one of my sisters ! BED BUGS!!!! Nasty bed bugs !! The manger was suppose to call in morning he never called and he dint do anything about the bed bugs he said we braight the bed bugs to his hotel . He's so rude and disrespectful no management skills at ALL!! He dissent derserve to be a manger . He's horrible!! Highly suggest find another hotel.
A little noisier than expected. The Fairfield Inn is nearby and when I've stayed there you don't hear the planes. Otherwise the room was fine. The bed was softer than I'd like though.
Beautiful and convenient location and the staff was so warm and welcoming. Home away from home!!!
This is the second time I have stayed at this Courtyard Marriott. And both times have been excellent. The front desk staff is terrific and the rooms are comfortable and we'll maintained. The Bistro also has good food at reasonable prices for a hotel restaurant.
The room was clean and well furnished. It is a quick ten minute drive from LAX. It is located close to several restaurants. The room was spacious. The service was nice. Checking in and checking out of the hotel was easy. The hotel also had a business center where I was able to print boarding passes for my flight.