DoubleTree by Hilton Hotel Dallas - Farmers Branch

Location :

11611 Luna Rd, Farmers Branch, TX 75234, USA
Added by Jopie, at 10 March 2017

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• Anonymous

  19 December 2017

  The hotel was undergoing renovations. It should look really nice when done. The front desk staff were very friendly and helpful.

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• Anonymous

  06 December 2017

  Hotel seems like it will eventually be nice. As it's currently under renovation it is lacking many amenities that should be standard. The rooms that aren't renovated yet are clearly in need of it. The hotel staff has been wonderful. Absolutely top notch. Until it's complete however, I would recommend staying somewhere else.

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• Anonymous

  22 November 2017

  Renovations happen.. but the hammering in the morning was not ideal. Staff was nice. Rooms were clean. Lack of vending machine/store due to renovation was unfortunate.

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• Anonymous

  22 October 2017

  Check in was easy. Went downhill from there. The noisy elevator had broken something all over the floor. The hotel must be fireproof, because there were no fire extinguisher in their compartments, so I guess you won't be needing one. Room had a peculiar, but not bad, odor. Perhaps it was the mold growing in the shower that I was smelling. Beds were comfortable and sheets were clean. There are no USB ports for charging your devices. Breakfast was hot, fresh, and delicious, and the croissants were especially wonderful. I completely finished my breakfast before coffee was available, even after asking two employees to make more. Breakfast is important, but coffee is importanter. All in all, I would rather stay somewhere else, but remain neutral on recommending to others.

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• Anonymous

  30 September 2017

  Place was nice. Hosted an event there during construction and it could have been a bit more peaceful. I'm,sure after the reno it will be awesome

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• Anonymous

  12 September 2017

  Traveled for the Cowboys game. From the minute we entered the hotel we were greeted by Ellis, he went above and beyond to make sure our questions were answered and we were comfortable during our 3 night stay. Looking forward for future visits & will stay at this location again. Very quiet neighborhood, no loud noises in the hallways.

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• Anonymous

  06 August 2017

  Nice hotel. Great location. Convenient to most of the Metroplex. Situated between 2 office buildings. The lake view is great. Nice place to go for a run or walk in the morning. The beds are soft so if you prefer harder beds, you will be disappointed. It will definitely be my go to hotel when I visit again.

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• Anonymous

  07 June 2017

  Wonderful hotel with spacious rooms, modern décor and amazing staff. Beautiful lake views, delicious cookies, and plenty of amenities for the discerning traveler. Price is a great deal, with easy access to I-635 and major employers. Highly recommended.

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• Anonymous

  25 May 2017

  Good hotel overall. Nice walk path by the water behind the hotel. The main reason I give it 4/5 stars is the wireless. In the evenings, it's sometimes so bad I can't even get my email connected while, at other times Netflix streams fine, so it's very inconsistent.

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• Anonymous

  19 May 2017

  I was only at the hotel for about 8 hours as an overnight guest. In my brief time there I found the staff very friendly and the rooms clean and comfortable. I didn't get to try the restaurant so I'm not ready to give them 5 stars. They're a 15 minute Uber ride from the airport.

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• Anonymous

  17 May 2017

  The staff was very welcoming like they were happy to see me. They also greeted me on the way in the next day. They offered complimentary water as well. The room was clean and the maid service was consistent. The directory and other items were neatly arranged on the desk. All my things were left exactly how I left them and managed while leaving the room clean. I'll be here a few more days but happy so far with my experience.

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• Anonymous

  17 March 2017

  The hotel was very nice and the room was large and spacious The bed was very comfortable-a wonderful night's sleep.
  The ONLY disappointment was on Sunday when we visited the Spa for massages. I did not feel that the experience was all it could be. My therapist was wonderful and the massage was great, however, there was bleed through from the next room (conversation, chatter and laughter, which was distracting. This really took away from the entire relaxation experience. I did mention it to my therapist )he apologized during the massage and again after the massage), which I felt was very sincere on his part, but I just felt that I missed out on the "complete" experiene.

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