About
Location :
Added by Jopie, at 30 August 2021
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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14 September 2022
Be careful!! The billing department makes errors and the billing staff is unreachable/incompetent. It is impossible to follow up because the phone number on their card is incorrect and it is impossible to speak with a human being. The convenience of walk-in care is not worth it. Find a reputable doctor instead.
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26 May 2022
Completely unorganized billing department. Tried charging me 3x for a covid test months later only to find out they already cleared my check the first time. There’s record of them on my bank account clearing my check and they STILL billed me twice 2 weeks and 6 weeks later.
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03 February 2022
My children and I received EXCELLENT care at the Waterbury Chase Avenue location! I am a Mom of 5..2 of my children having Autism. The staff was so caring and understanding. I can not thank them enough. They went up and beyond for my children! I give them 100 stars! Thank you so much!
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26 December 2021
I had an appointment scheduled for 2:55pm. I came early around 1:40pm checked in via the text message which states that I should wait in my car and they’ll let me know when to come in. I waited and waited. I then went inside to see how long the wait would be and was told by the receptionist to wait in my car that they would call me in. I waited and waited. At 3:40pm all the workers started leaving the building and getting in their cars and going home. I asked one of the workers if they’re closed and she reported that they were closed for today. I wasn’t able to get my COVID test done and waited over an hour for nothing. If the receptionist had just told me that they closing early from the start that would have saved me so much time.
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06 September 2021
Third time having to take a covid test, this location always seems to be on point. The reason for the review today however was because I scheduled three separate tests for the family due to exposure, all locations including Walgreens, cvs, my child’s primary care doc .. all booked out for 2 days ( and today is Labor Day ) . I made an online appointment for a child with a disability for 11:55 at 11:30.. 25 min appointment notice and the times were true on Labor Day ??. Awesome staff, busy. Keep doing a great job and thanks for being so flexible. 💪🏻
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