Good service but they always try to get you to buy new tires.
Great customer service. Only downside is how busy they become throughout the day.
I needed a specific set of tires, and most locations didn't have any in stock nor did they have any avail appts. The other Joliet location was unable to get those tires delivered to them. However this location was able to get them delivered in less than 24 hrs and get me an appt the next day. Andres took care of me, he's awesome. Everyone here works fast and efficient. I walked in at 8:45am and was out the door by 10am as promised. And I was referred to Napa auto care down the street for a heavily discounted much needed wheel alignment because I purchased a set of wheels from discount tire.
Overall experience has always been good for the couple years I've came here. Mike was more than helpful with the entire process.
I go to discount for almost all of my tire needs, however the level of service you receive really depends on who Waits on you. Overall I would recommend them
Very courteous and attentive do a great service will do tire check ups without charge
Clean place of business, very busy but not so busy that the people don't greet you. They're nice and very professional
Would have been a 5 star review but, they sold me 4 tire certificates without asking
Crooks. Went to have one tire replaced. Salesman tried to tell me my other two brand new tires were low on tread and also needed replacing. Then when I told him his prices were the highest in the area and started to walk out, I heard, "Wait, sir! Let me make you a deal!" Crooks.
I've been a discount tire customer for many years and have always received good service
Nice people, got the job done in reasonable time. Had no reservation.
Always knowledgeable staff there to help. They have great prices too.
Always there for me when I need them salespeople nice and very accommodating. Have been a customer at this location for more than 10 years.
Very Helpful!! Staff is great and honest!! Make an appointment!! Walk in waits are pretty long
I had a screw in my tire and I visited this establishment. The staff is knowledgeable and friendly. They gave me an approximate wait-time and they were correct ! They fixed my tire FREE OF CHARGE ! Now that's awesome American service !