Name: Deacon's Chrysler Dodge Jeep RAM
Address: 835 Som Center Rd, Mayfield, OH 44143, USA, US
Telephone: +1 440-442-0424

Deacon's Chrysler Dodge Jeep RAM is a car dealer, located at 835 Som Center Rd, Mayfield, OH 44143, USA. They can be contacted via phone at +1 440-442-0424, visit their website www.deaconschrysler.com for more detailed information.

Location :

835 Som Center Rd, Mayfield, OH 44143, USA

Contacts :

Added by Jopie, at 18 January 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Tunisia White

24 December 2017

My mom purchased a new truck here, and I'll simply say that I wasn't pleased with the way they do business. They delivered everything that I despise in a vehicle-buying experience!
Delayne Peters

16 November 2017

Service department is trash! Dropped my car off Thursday morning, they told me it would be ready Monday or Tuesday. Here it is Tuesday afternoon 2:30 they called me back after I had called three times since 11:00. When they called, they told me my car isn't ready and that they haven't even started it yet. He told me the body shop had some troubles with an air compressor? Apparently the whole shop only has one air compressor, and why would you need an air compressor for a fender repair?

The thing that really got me is they couldn't even call me at any point during this process to update me on the car. Now it won't be done until tomorrow (Wednesday) or even Thursday. They gave me a loaner car which does not have the same capabilities as my Grand Cherokee which I could of used when it snowed. The sales department is great! But the service department are clueless about their job definitely NOT going back to Deacons for service.

Got to pick up my car this morning after my grandfather called to complain about the length of time it took and they had it done last night. BUT after them asking me if I wanted to have a refurbished radio put in my brand new car I said no and they went against what I said I put the radio in my car anyways. Then the fender flare they were supposed to put on was a new one and they scratched the hell out of it. Never going back here
Matt Rogucki

15 November 2017

The service department has no clue what they’re doing. I’ve been waiting for my Grand Cherokee to be finished from service. Dropped it off Thursday, was told it would be finished Monday or Tuesday. They called me today (Tuesday) saying they haven’t even started it. They haven’t put my, supposedly new radio, in my Jeep, it was a refurbished one.. highly unsatisfied with their service department. Most likely going to get work done elsewhere.
Wayne Heim

21 October 2017

Worked with Marlan Powell at Deacons. Talk about going out of your way to take care of someone. Wonderful experience. Thanks Deacons and Marlan for making things so easy.
Marc Sustin

18 October 2017

Randy Stovsky was my salesperson. He wasn't pushy, really helped find the color vehicle I wanted. The dealership and staff were courteous and helpful. We will be looking for another car in a few months. We'll definitely start at Deacon's!
Leah Miller

14 October 2017

Drove up at 7:30a, met a very friendly auto tech.(didn't get his name), was there for less than 15 min before we got a courtesy shuttle back home. Got a phone call around 10-10:30a telling us what was wrong with our vehicle and a price quote..next phone call was telling us our vehicle was ready and we asked if someone could come back to get us..it was no problem!! We had a ride within 15-20 minutes!! Very pleasant gentleman (same guy from the morning).we had time to chat with a salesman on the return trip about a 2017 PACIFICA! This is our 2nd time to this dealership and I will continue to come back. Great service, great staff!!
LaShanda Coleman

29 August 2017

Kathy Saywell hands down is the best sales rep in Ohio. Here is why I can be a very difficult customer, because I know what I want and I know what I am worth and I wont just take anything sales reps try and throw at you.

To show you how great Kathy is, this is the 3rd vehicle she has sold me since 2014. She was at another dealership, prior to coming to Deacon's I found her and have moved my business to where she is. I will continue to do so. My wife and I are very pleased with our most recent purchase, she went out and found exactly what she wanted.

My wife is a very picky person, I mean if you have to pay for it why not get what you want. Kudos to Deacon's Chrysler Dodge Jeep RAM, for hiring such a great sales rep.
J Rocket

20 August 2017

I had a great experience here!! Randy was my Salesmen and he took care of me from the moment i walked in! He was very personable and knowledgeable! Him and his finance team gave me a offer I couldn't refuse and I left happy with a brand new TrailHawk 2 hours after regular closed business hours!!! There's a great team at Deacons I couldn't be happier with my experience!!
Julie Eppich

01 June 2017

I had a great experience leasing my new Pacifica through Deacon's. Kathy Saywell was fantastic - available, approachable and helped make the process as smooth and easy as possible. Love my new car!
Camille Ames

16 May 2017

Great customer service. Mitch was absolutely fantastic to work with - extremely responsive and accommodating. I normally dread the whole car leasing/buying process but he made the experience easy and painless and went above and beyond to ensure that I was happy with my car. Very very impressed with the staff and their level of commitment to their customers. Two thumbs up
Ricky Mcginnis

04 May 2017

Great customer satisfaction. They were very knowledgeable and helped me every step of the way. I would suggest this place to any of my friends or family.
Brett Foss

18 April 2017

Terrible experience. Given a quote for to replace ball joints, struts and springs and then when I took it in to get fixed they raised the price 300. Reason was parts went up in 2 weeks. The manager told the service rep, Kyle to make it work at the original price. They removed the springs from the job and charged me the original quote. Talk to the service manager and he told me to we're not going to get into a pissing match over a quote. They did nothing to help out the situation. Worst service department, worst manager experience. DONE with this place!
AA Alex

25 January 2017

I would go even lower than one star, however that doesn't appear to be an option. I understand that car dealerships want your business, however, that doesn't require an inability to be honest. Especially when blatant lies are thrown about. My girlfriend spent some time online and on the phone with a sales rep here, was promised all sorts of things and told to come in, that it wouldn't be a problem. When she came in (at the scheduled time) that rep was unavailable. So, she met with another rep. That individual then had to go over all of the same stuff that had already been discussed, but told her completely different information, claimed the other rep was lying, and said perhaps it was a different sales manager. Is this a dealership, or a fly by night old school junk lot???
She basically lost two hours of pay in order to make this appointment and it was an utter waste of time. They were not able to fulfill any of the things they had discussed earlier in the day.
I will definitely NEVER do business here, and I recommend others try and find a more reputable and honest dealership where the staff are on the same page.