Name: DeFouw Chevrolet
Address: 320 Sagamore Pkwy S, Lafayette, IN 47905, USA, US
Telephone: +1 765-449-2800

DeFouw Chevrolet is a car dealer, located at 320 Sagamore Pkwy S, Lafayette, IN 47905, USA. They can be contacted via phone at +1 765-449-2800, visit their website www.defouw.com for more detailed information.

Location :

320 Sagamore Pkwy S, Lafayette, IN 47905, USA

Contacts :

Added by Jopie, at 20 January 2017

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 5:00 PM
Sunday Closed

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Patricia Schroeder

14 December 2017

Awesome experience! Ron and the entire team walked me through the entire experience as I was turning in my leased Dodge Dart. No one tried to tell me I could afford a "few" more dollars per month or just take a "little" more from my savings for a bigger down payment. Ron made sure I knew every button and feature of my car. I have never had that happen. I had thought about keeping my car, but working with the original dealer and financing, well let me just say that getting a root canal would be a much more pleasant experience. Thank you!!
Lori Lewellyn

13 December 2017

My husband & I worked with sales professional, Pam Strain. She was friendly & personable, and seemed very sincere in understanding what we needed & wanted in a vehicle. She went the extra mile in making sure we were satisfied with our purchase. This was our 5th purchase from DeFouw Chevrolet, and when the need arises, we will not hesitate to purchase again and work with Pam.
Kevin Holly Keckler

12 December 2017

I don't buy new cars very often, but when I do, DeFouw is the first place I visit. I've received excellent customer service from all the staff over the years, but most appreciate working with Dan Landes. He was able to search and find exactly what I was looking for quickly. Thanks again, Dan!
Katherine Chavez

23 November 2017

I highly recommend Pam Strain she went above and beyond to get us what we wanted. She showed us cars under the pouring rain she watched my boys so we could test drive a car. She is very friendly and caring we left so happy we our purchase! Thank you Pam!
Stephanie Gage

19 November 2017

My experience was one of the best I've had as far as customer service goes. I don't care how well you do your job if you aren't courteous and welcoming you will not receive my repeat business. I can say assuredly that this service center will receive all the business I can afford to bring there. The staff was exemplary at every point of my experience, where I even was given a head nod from a technician I was observing through the glass partition.
Rod Garling

12 October 2017

We purchased our Silverado at DeFouw 6 years ago and liked how we were treated and decided to try using their service department with some of our other vehicles. This was the first time we had a dealership service department provide service that was needed at a fair price and didn't try to convince me to do things that didn't really need to happen. To me, that's gold star service. Honest advice, fair pricing and repairs that fixed the problem. The excellent service I've received the past 6 years is why I drive 45 miles to Defouw instead of 10 miles to a closer Chevrolet dealer. It's also the primary reason why we chose to purchase our new 2018 Traverse from them. That along with the fact that the Traverse is one impressive vehicle! Thank you DeFouw Team!
Matthew Kraft

11 October 2017

This was the best car buying experience I've had! I worked with Mike and Andy and both did a fantastic job getting me into my new vehicle! It was a smooth, friendly, and professional sale. Thanks again, guys!
Kristin Stegall

14 September 2017

I just recently purchased a Chevrolet Equinox from DeFouw and couldn't be happier! I had the best car buying experience at DeFouw! Noel Evans was extremely friendly and very helpful! No one there was pushy and they listened to my needs! The customer service there is fantastic, they go above and beyond to take care of you! I would HIGHLY recommend them!!
Yi Yang

02 August 2017

My experience was not good. Someone dented my fender so it has to be replaced. First of all, the work was done nicely, Painting was good, fender was installed correctly all that. So I dropped my car on Monday and got an estimate date that I can pick up my car on Fri. Guess what, on Fri no calls, I have to call them and they said they have to push it to Monday next week. It is understandable that things happens. I ended up cancel my road trip to Indy also I rent a car myself during the weekend. On Monday, guess what! No PHONE CALL again and I CALLED THEM and they told me that the car will be ready on Tuesday morning. On Tuesday NOON, I called them and finally they told me I can pick up my car. I went to the collision center in the afternoon and when I check my car, I found new small scratches on the side of my door. They did offer a re-paint on the side door but I was pissed with all the delay and very poor communications from their service.
Carisa Richardson

27 June 2017

Pam Strain made car buying fun, for a change! I had the BEST experience at the DeFouw Tent Sale last week usually car buying is such a nightmare. Not this time! Pam listened to my wants AND kept me within my price range - I got into a brand new Equinox and am so happy with the service delivered to me throughout the entire process. Pam is a great saleswoman, I felt like we were friends from the moment we met and that she legitimately cared about my car buying needs . There were also so many great team members who were friendly and helpful during the process, from management to financing. I appreciate TRUE customer care and I am definitely a DeFouw customer for life! Thank you all so much!
Christy Jennings

28 April 2017

The staff has always been very courteous and helpful. the folks in the service department are terrific as well as the sales staff.
Deb Biesemeier

29 March 2017

I dread car shopping because of past experience, including past experience at DeFouw. However, this experience with Melissa Henning and her manager at DeFouw was a very good one. No high pressure sales tactics and a very fair offer on my trade-in made this a pleasant and rewarding experience. I had done my homework ahead of time so knew what I was willing to pay for the vehicle I wanted, and Melissa exceeded my expectations. I was able to purchase the vehicle at the top of my list. The whole experience was very pleasant. I would recommend DeFouw and Melissa to anyone looking for a new Chevrolet.
Lexi Wess

03 March 2017

I am so pleased with my experience. My salesman Ron P. has been wonderful! He answered all my questions with a smile and went above and beyond to make sure my car buying experience was convenient and smooth!! Everyone is so friendly here. I will be back again in the future.
Zhenhao Ge

02 March 2017

It is a very smooth process to find a car we want and to finalize the price. They use a third-party pricing agent to price cars, and offer one of the best price in town. It is my pleasure to purchase car there.
Diane Powell

27 January 2017

We purchased a used car for our daughter in December. Ron was helpful and very personable. He offered to put the car on the lift so my husband could see the under side of the vehicle. We had a small issue a few days later and we were treated quite well by Bill in Service and Ron who took us back to his office. While there Grant was walking through the building and helped get us a vehicle to drive while the car was being repaired. Ron has continued to be so kind and helpful even having our daughter come in so he could go over all the bells and whistles with her. We always have appreciated the service we have gotten at Defouw over the years.