Front Desk staff was pleasant! I was able to check in earlier than my check in time, which was perfect because I was wiped from driving all day. Room was clean, price was good. Can't complain!
I stay at this hotel very often. Affordable, comfortable, clean, friendly staff and management. The front desk is accommodating. I highly recommend. I've stayed at all the other hotels in the area and this hotel is by far the best.
I've stayed at the Days Inn Cleveland Airport South dozens of times and it is by far my number one pick when I stay on the Westside of Cleveland. The front desk is very nice and professional at every check In and they are more then willing to accommodate with most request and readliy handle any and all inconveniences. I think that the whole staff is efficient and work well as a team. I recommend anyone traveling to come and stay at the Days Inn. I give it 5 stars
The room should not have been rented out stains on the wallwater stain by the bathtub where the plaster is bubbling and peeling.stains on the wallcracks along the door jam by the lockI was told they are going to be remodel next month but for $101 per night I feel once again it should be off the available list for customers I know they have a report about room conditions from housekeeping cause I was a front desk cleck and night auditor for a 4star property. No I did not reach out to the manager because I know or he should have known the condition of the room number 251 non smoking king room The staff was very nice so no need to give them a earful they are doing good with what they have to work withthis was my first and last stay at a Days inn. I have pictures that I'll send off to Wyndham Corp
The pool was not open or working here are the end of July. The shower curtain rod was partially off, they had to come fix it twice before we could shower (2 days). Run down. They say they'll be getting an update soon, they REALLY need it. Felt like a poor side of town place. Breakfast were pretty good.
The hotel's location was fantastic if you need something close to the airport, and the staff was very cheerful and friendly. However, the room itself was subpar. It was spacious, and the bed was comfortable and clean. However the floor looked like it hasn't been vacuumed in a while (there were crumbs everywhere). There was hair in the shower, on the bathroom floor, and falling from the hair dryer. The continental breakfast was also poor. The waffle batter was too thin and the waffle iron too cold, creating waffles that were undercooked in the centre. Overall, great if you need a quick, cheap bed near the airport; just don't use their bathroom, go barefoot in the room, or expect much from the breakfast.
Just leaving. And I must say it was a pretty nice stay. I was reluctant because of some of the most recent reviews. And I always read reviews. I never go by ratings alone or even top name brands. I've stayed in some big name brand hotels and was very disappointed in customer service. Which I'm a big on. And not to mention to my surprise one had bed bugs!!!! So a cheap/ low cost hotel can easily out rank a so called top notch hotel out the box. And Days Inn can easily do that. The desk help especially Lonnie and the customer service was great!! From the breakfast service to the cleaning ladies! Everyone was polite and helpful. The breakfast had a nice selection. Waffles, toast, eggs, etc. Breakfast area was clean. Our room was dated. But clean. No evidence of bed bugs. I always look. Carpet and chair was dirty. Reason for minus stars. But Lonnie explained renovation are in the making. Side note. As a customer I can help. I have great idea's and solutions. Because when I stay at hotels, which is a lot. I take notes from the website, customer service, appearance and my whole experience. So if you like my input feel free to contact me. With your potential. The sky is the limit.
The first room we were in had clearly not been cleaned well and smelled of smoke. The shower had mildew in it and the shower head actually popped off when I turned it on. We were moved to a second room that was much cleaner and the amenities (tissues, soaps) were stocked. In the bathrooms in both rooms, the paint was peeling and the furniture was outdated and run down. The TVs, microwaves, and fridges in both rooms were nice. There was trash in the stairway that was never moved in the approximately 20 hours we were there. The front desk staff was helpful and nice. The rooms were quiet and the beds were comfortable. Parking was easy and the area was nice.
Good service, clean room but poor wifi. Shutter service was great too.
The room was very clean. The hotel staff were very accommodating and friendly. I would stay again!
I thought the staff was friendly and the hotel was located right next to food and other places of entertainment. The room was clean and relaxing. I enjoyed my overnight stay!
The room was clean but I had to try two different times to try to get into my room. This means going up and down stairs outside and driving back around to the office to get a new room key. There are limited stairs if you stay on the second floor so beware. The breakfast consisted of bread and coffee. I stayed on Friday night and the front desk did not ask for a card to put on file because I had paid online. Yet when I stayed again on Saturday I had to give the front desk a card for "incidentals".. It has been a week and I still have not received the money back on my card that they charged me for incidentals. I have called multiple times and they said they had taken care of it but it has not been taken care of. I think this is a scam because I have never been charged for anything being wrong with a room I stayed in. Stay at one of the other hotels in the area and skip this one.
It was fairly quiet and the bed was comfortable. Other than that, it was just your run of the mill cheap hotel, not very clean, broken furniture, absolutely terrible breakfast. Juice machine was broken, first bowl I picked up had old oatmeal on the bottom of it, the new oatmeal was too cold to even eat. Even the packaged yogurt tasted strangely like pudding. Don't spend any extra money on this place so you can have breakfast here.