Tall about a surprise find. The beds were super comfortable and the rooms spacious. The staff were kind and friendly. The location was super convenient for airport travel. I would definitely stay here again
The hotel is clean and comfy but a little bit outdated. The door between the rooms is thin allowing a lot of noise. But the bed and pillows are nice and the staff is wonderful. It's a fine choices if you need something by the airport.
It's always clean, and the staff is very cordial. The airport noise is busy, but they provide earplugs. The bar is a fun atmosphere. I have not been very pleased with restaurant within the Crown Plaza. The food is not worth the cost. There are much better options within a short drive of the hotel.
I bring a group of students to Indy each year for a convention. These accommodations were great! We had plenty of towels, indoor pool, meeting areas for the students and an overall great atmosphere. The only complaint I would have is that there was no fridge or microwave in the room. Available upon request but not standard. Overall a great experience.
This place used to be great but now its just average. It's right in the Landing zone for the Indianapolis airport so there are constant jets flying over. The hotel is decent but not anything to write home about. They can't do anything about the aircraft flying over but they do the best they can.
Absolutely stunning! Everyone was clean and neat. Organization wose was top notch. Friendly staff great feel to the entire building it is fresh and modern! I would love to go again!
Even though it's located near the airport, the planes were barely audible and the staff was friendly and accommodating. The rooms were nice and clean. The only issue was that for the television channels offered, the ones that weren't HD looked like they were being shown on a very old CRT television. They were not very clear, and the image was wavering. Overall a great stay though.
The conference room that our organization booked was an excellent venue. It was clean and the presentation hardware worked without a hitch. The hotel provided coffee, water and support. The coffee was both plentiful and excellent. Lunch was a buffet with a wide selection and plenty of dessert selections. I would recommend the Crown Plaza for small sized professional conferences. They were also having a Walmart conference the same day, and the hotel was big enough to accommodate both without conflict. We plan to have a larger conference there next year.
It's a hotel all right. So huge because the nearby abandoned airport used to be indys main one, but not anymore so the hotel is mostly empty too. You want a big yet quiet hotel? Because that's how you get a big yet quiet hotel.
I had my basketball team stay here Lady Pure Prep and for some reason my room did not get reserved under group name. Kellie and Desirae the front desk ladies were very helpful and prompt to make sure I was able to still get the same price for room as it was offered before. They were patient with us on getting the payment through credit card form. The hotel is super clean and nice. I highly recommend this hotel. Great service!
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It's a nice hotel for an overnight. The beds were comfortable, the pillows were great, and there was nowhere near as much airport noise as I had expected. The hotel even provided earplugs, if we needed them. The staff was welcoming and treated me and my children very well. One point to note: the hotel has an indoor pool, but it is not the usual setup for a hotel pool. The hotel lobby is 5 stories tall and massive. It houses the front desk, balconies for some rooms, a lounge area, and the pool. So you can hear swimming guests at the front desk (and I would imagine in the facing rooms), and the room is too big to heat well enough to not freeze when getting out of the heated pool. My kids didn't mind, but someone else might and it surprised me, so I thought I should mention it here. All thing considered, I would definitely return for another overnight here
It's a nice hotel for an overnight. The beds were comfortable, the pillows were great, and there was nowhere near as much airport noise as I had expected. The hotel even provided earplugs, if we needed them. The staff was welcoming and treated me and my children very well. One point to note: the hotel has an indoor pool, but it is not the usual setup for a hotel pool. The hotel lobby is 5 stories tall and massive. It houses the front desk, balconies for some rooms, a lounge area, and the pool. So you can hear swimming guests at the front desk (and I would imagine in the facing rooms), and the room is too big to heat well enough to not freeze when getting out of the heated pool. My kids didn't mind, but someone else might and it surprised me, so I thought I should mention it here. All thing considered, I would definitely return for another overnight here.
The hotel itself is great if you get an inside room. The outside rooms are way too loud and too close to the FedEx airplanes flying continuously all night long. I am extremely disappointed that they are getting rid of the executive lounge effective April 14, 2017
This lounge was a great getaway and had perks for the more frequent IHG guests . To be honest, this was the only reason I have been staying here regularly and now I will be reevaluating my future travel plans. Taking this perk out is a huge disappointment!
This is a great hotel if you're in the vicinity of the Indy airport. Simple check-in, very friendly staff. Room was clean (thou the outside window could have used a wash). There is also a pair of coin operated washers and dryers on the fourth floor which is very convenient for frequent travelers. Was surprised at the lack of airport noise, however the hotel does provide earplugs in case.
Not the 3.5 star I thought I was going to. First there is not a direct entrance into their parking lot. The interior is dated, dirty looking, and looks like a combination of deli, diner, andI don't know what! The ceiling looks like it's about to fall in places and is water stained from leakage. The waitress was not very good and got part of the order wrong. We asked what they were known for and was immediately told the tenderloins, which we got. They were terrible. Over cooked, dry and flavorless. They did remove the sandwiches from the bill without asking. That is the reason they get a 1 star.