Probably could have earned a 5 star rating but I get tired of the over charging for WiFi service. Charging $6-$7 a day for WiFi is ridiculous. With almost 200 rooms that would account for an extra $1200 a day or $3500 a month. Is it really necessary to make that kind of profit for most peoples actual use? Kind of petty when you consider a lot of cheaper brand hotels have free WiFi.
Staff was very friendly, rooms were clean and comfortable. We didn't have an opportunity to use many other amenities as we only stayed one night. Free parking was a plus!
Great hotel with a convenient location to downtown Cincinnati! Clean and friendly staff! Secure parking garage. Several fast food places to eat within walking distance.
Clean. Polite staff. Very nice place to stay. Just across the bridge from Cincy.
It's pretty good! The location is funny, located VERY close to a very active train track. I heard a low grade electric noise, that I thought was the elevator the whole time I was there, even though I moved rooms. It's just in the building. Also, beware weddings! You don't want to get caught up in the round about in front of the hotel with shuttles and wedding goersSo, while it's a nice Courtyard, there are several caveats that may not make it the best place to stay in the very, very lovely Covington.
The hotel staff was very friendly, and helpful. The hotel overlooked the river, and Cincinnati. Great view. The location was good, with easy access to the freeway, and aside from the restaurant located INSIDE the hotel, there are several different dining options within a short walk outside the hotel. I would definitely stay there again.
The location has a convenient free parking garage. Lobby has tasteful decore, overpriced food and drinks, and a small convenient store. We upgraded to a room with a view of the river our room had a fake window and a real window (a curtain covering a wall, which made it look like a window). Signs in the room were encouraging us to not have our room cleaned and towels replaced for extra points
The customer service was amazing! We were upgraded to a king suite just for being a Marriott rewards member. The location is also fantastic. Perfect spot to stay if attending a game in Cincy.
Room was tidy and clean. Breakfast wasn't free, but was still good. Thanks for the great stay!
Very friendly staff. Nice lobby. Good exercise room. 3 treadmills and other machines and some free weights.
The room was comfortable, close proximity to restaurants and bars. Breakfast was good, but I was expecting a breakfast bar. You place your order with the bistro instead, limited menu but it was good.
The room was very clean. Organized. The bed was super comfortable. Service staff was very polite and friendly. Over all great place and I will defiantly be back
My partner and I, truly enjoyed experience at West 10 this past week. Simple menu, beautiful presentation, flavor to match. Cocktails well balanced. The restaurant is charming and intimate exactly with an atmosphere to match while the view was tremendous sight of river view of Downtown the Queen City, Cincinnati. Well priced for an evening, reasonable price for an average night to an Applebee's. But this is real treat for the 2 of us. Definitely a treat locally with their local support in their selection.