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Added by Jopie, at 09 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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03 December 2017
Not a Marriott quality hotel & service. While hotel from outside & inside looks great, it's the service that wins you over.
Check in process, after I gave the guy my name.. He said oh you did mobile check in, hands me my card says elevator straight to left! I was puzzled as he didn't even mention what my room # & besides the fact didn't acknowledge my elite status with Marriott.
Room was good, had two issues though. 3 pillows were dirty (see pic) so we slept on one that had zero support.
Bathroom tub was stained & our sink wasn't draining Engineering couldn't fix it (wanted to give us new room!) really the guy couldn't remove the stopper to unclog it or put dranao If we were here for more than one night and not with friends that we have rooms close to each other we would have moved.
Honestly thou doubt we will be back.response / report this review -
25 November 2017
Very nice. The staff was extremely friendly and accommodating. My only issue, which was crucial, was my room key kept deactivating. After the 3rd time the desk said top keep it away from my wallet magnet. Made sense, however, it didn't help. Total stay -5 VISITS TO THE DESK. Amazing part, the UCON NCAA basketball team was in town and at the hotel!! 3 stars because of the room key issue
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21 October 2017
Nice riverside hotel overlooking the Ohio river. Located in Covington with easy access to Cincinnati. Views of both the Bengals and Reds stadiums are possible.
Beautiful atrium inside. Causes loud noises from the bar area through the night. Breakfast in the hotel restaurant is quite pricey for what you get.
Very good conference space as it is attached to a conference center via a sky bridge.response / report this review -
20 October 2017
Right on the river overlooking both the Great American Ballpark and Bengals stadium. The restaurant on the main floor has an AWESOME Old Fashioned that they make with a locally sourced bourbon if I remember correctly. Plus the outdoor veranda seating area had BEAUTIFUL views of the river. Rooms were clean and orderly. Beds are comfy. Very nice hotel.
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16 October 2017
This was a spectacular hotel. The staff was spectacular, genuine, and helpful. The hotel itself was beautiful and located just on the river. Our room was on the 9th floor and had spectacular views of the river and the bridges. Room was clean and well maintained. Some of the finishes were a tad dated, but still looked decent. Bed was fairly comfortable and covered in soft, fluffy pillows.
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30 September 2017
I was here for a seminar and did not stay in a room. The meeting room was very comfortable. The power strips were set up well. The lunch that was served was top notch, and the staff was very attentive and friendly. One thing that was confusing was that the desk staff told me to go to 'room 2' but the sign on the door was labelled 'room 111' or something like that. Otherwise, this was a great experience, and I'd recommend it.
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27 September 2017
Thank you Marriott Rivercenter, for our wedding guest hotel blocking! Marriott was so accommodating and welcoming, throughout this process. The lobby is absolutely beautiful and was our backup location for wedding photographs, if it rained. Luckily, it was sunny that day, but it gave me such peace of mind to have this option. Their customer service is absolutely the best! Thank you again, for such a great experience!
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01 June 2017
Great staff. They upgraded us to a nicer room with a balcony and a much better view for no charge. And they were extremely helpful. Great service and a very nice hotel.
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29 May 2017
Location was great as it is right on the river. Our room was on the river side which had a great view of the river and Cincinnati. The rooms and lobby were pleasant and satisfactory though pillows were a bit too soft and difficult to sleep on. However, the service was not too great as our requests to change pillows or bedsheets were ignored. The hotel is a good place to stay despite some bad room service.
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29 May 2017
Not only did the hotel meet my expectations, it exceeded them. My husband & I came from Michigan & were headed to Tennessee. We wanted to see the aquarium in the area, so we decided to stay here. We were greeted by a friendly front desk clerk (wish I could remember her name). The place looked amazing. The room was exceptional, & the bed & bedding were so comfortable. I would highly recommend going there. Everybody we encountered was very friendly, which is something we're not used to in our home state. We did not have a reservation and the price was under $100.
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02 May 2017
Stayed for my birthday and it was everything I could have imagined. I was hoping to get an email survey to fill out, but since I did not I will leave my thank you here. The rooms were gorgeous, and the view was breathtaking. But what really made my stay amazing was the service I received from Ryan at the front desk and Nick at the bar. They went above and beyond without me even having to ask to. I had seen the pictures of the fire pits online, but was not aware they were connected to the restaurant which closed at 10. Ryan and Nick made everything perfect for me though. Even when I managed to lock myself out on the balcony, Ryan had his manager (also Ryan) quickly came to my rescue and tried very hard not to laugh at my very funny situation. Thanks guys for an awesome birthday!!! Hope to stay with you guys again soon!!
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16 April 2017
Location was very easy to access. A garage is attached to the hotel so parking as easy as could be. The rooms were very clean. The pool was a little odd to get to (3 different elevators required) and I was hoping for a hot tub but alas, I was disappointed. Overall great stay though. 9/10 would stay again.
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