Name: Embassy Suites by Hilton Cincinnati RiverCenter
Address: 10 E Rivercenter Blvd, Covington, KY 41011, USA, US
Telephone: +1 859-261-8400

Embassy Suites by Hilton Cincinnati RiverCenter is a lodging, located at 10 E Rivercenter Blvd, Covington, KY 41011, USA. They can be contacted via phone at +1 859-261-8400, visit their website embassysuites3.hilton.com for more detailed information.

Location :

10 E Rivercenter Blvd, Covington, KY 41011, USA

Contacts :

Added by Jopie, at 13 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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David Futch

23 December 2017

The location of the hotel makes it easy to get to events down town. The staff was very helpful and breakfast was exceptionally good. The hotel is a bit dated and needs renovations and maintenance to keep current. Entry from the garage needs modification so it is easier to get into the hotel. Carrying bags up a flight of stair is not reasonable. We were told there was a path to avoid the stairs but were not able to find it.
Jeffrey Sturt

09 December 2017

The only turn off I had was the fact that they could care less that you're Gold or Diamond member. The rooms are nice, I chose a room that has an amazing view of the baseball field and the downtown area. The hotel is extremely clean with very friendly staff at breakfast. The desk staff just seemed to be there and in my opinion and only speaking about the 2 ladies I encountered, could care less.
Travis B

30 November 2017

Excellent hotel. Clean, quiet, great location. Breakfast is hot and fast, with a variety of choices. The coffee is pretty pathetic though, I think honestly it's instant. Weak and tasteless. Rooms are super quiet and comfortable. Excellent atmosphere. Clean! Downside is parking, and having to pay $10 parking a day. You get in/out privilege but the lot is tight. Pro is that in the winter you don't have to deal with snow since it's an attached garage. As with most Embassy's they do free drinks from 530-730. Nice. Anyways I'll be staying here again when I'm back in town.
Rheds77 Jessa Sekol

25 November 2017

Beautiful hotel, very clean. Parking was a little weird but doable. Staff was very professional, patient and polite. Rooms are gorgeous! So comfortable and have everything! The price was incredibly fair for the quality and cleanliness. We will stay here again!
Jason Emert

17 November 2017

Was at this site for a week long training seminar in the larger conference rooms. The tables and seats in the conference room were sturdy and felt comfortable during the 8.5 hour days we spent in them. The food and snacks were remarkably good, and the variety was very acceptable for the price point. Breakfast and lunch was well catered, and the coffee/drinks were always stocked. The lobby and bathrooms were always clean as well. Very impressed with the professional services here. Did not utilize a guest room during this visit.
Chris Eaves

22 October 2017

We had a meeting in one of the conference rooms. The staff was very friendly and accommodating. The lunch provided was also great. Would highly recommend.
David Hobbs

14 October 2017

Great location, easily walkable to Riverfront Cincy. Great and accommodating staff make up for the older rooms and dated decor. Rooms are clean though and spacious. Pro tip - breakfast can be a bit stale between 8-9am so plan accordingly.
Bdgrd4u

13 October 2017

Definitely not up to par with the other Embassy Suites I've stayed. The information for in and out privileges was a mess. The elevators smelled horrible. The hallways stayed dirty. The bathroom looked to be not finished. Needed painted and updated. Steps up from the parking garage were old, outdated and you shouldn't have to carry your bags up stairs. This is 2017! Elevators from lobby were on both sides which meant that you were often forced to walk to the other side of the hall after you pressed the elevator call. Totally inconvenient. Just not a good setup. Excellent locationbut not a good setup. Bar happy hour was the best. Will not stay here again.
Emily M

05 October 2017

I booked what I thought was going to be a lovely anniversary getaway, and unfortunately I was terribly wrong. I am a Hilton Honors member and this is by far the worst Hilton property I have ever stepped foot on. I was completely appalled by almost every single aspect of this hotel.

Valet was no where to be found when we arrived so we just stood outside waiting. To be fair, he did appear to be on his own and was quite pleasant once he arrived. My husband and I managed to grab all of our bags and make the tedious journey to the front desk. There was no luggage cart in sight, and once we finally found the front desk the three employees there were less than helpful. The gentleman could clearly see my husband's hands were full and instead of getting a cart for him informed him he should just go back downstairs and get one. We later found out they were kept behind an unmarked door, down a long hallway, and under the stairwell.
The girl checking us in was extremely unpleasant and unhelpful. We managed to get to our room and the first key card didn't work. Once in we were met by a horrid odor. The room itself is dated and in bad need of repairs. The AC only went down 1 degree the entire time we were there. The counters were dirty, the bathroom needed repairs done and a good cleaning also. There was toothpaste caked on the mirror. The bed was quite uncomfortable, and the sheets and pillows were covered in bodily fluid stains.
The one positive was that the view from the 8th floor is spectacular. It would have been nice if the inside of the window had been cleaned, but I digress.
The noise factor was also an issue. There were children running around and around the property screaming late into the evening. Because of the building design, noise flows up through the atrium and echoes. We could hear the elevators all through the night.
Breakfast was less than stellar. It was a chaotic set up, most of the food was cold, and again barefoot children running all around and upsetting multiple guests.
I have come to expect more from Hilton. This experience was a huge disappointment. For what we received we paid far too much, and $26 for valet parking is outrageous. The elderly gentleman working in the valet Sunday morning was an absolute sweetheart. Aside from the valet employees the entire staff needs customer service training. Will never stay at this property again.
John Miles

16 August 2017

Pretty nice. Good breakfast. Coffee and juice in the morning. My room was spacious, and I like the separate living/sleeping areas. Close to suspension bridge, so it's a nice short walk to downtown Cincinnati. I thought about staying in downtown Cincinnati, but I'd probably choose this place again if I come back.
Andrew Kennedy

05 June 2017

Nice location, huge room, and overall very good place to stay. Small issues like first set of key cards not working, only one tiny flat pillow for the pullout bed and a few bright red stains on the carpet (looked like juice or wine stains). Also the geography of the area made it where the main entrance and garage access was on there own set of levels different from the main lobby, weird but understandable given the area.
Jake Smith

30 May 2017

WARNING: DO NOT STAY HERE!!!

The hotel manager, Tiffany, was completely rude and unprofessional during my stay. I will never stay in this hotel again and will ensure my company never returns. It would have been very beneficial to have treated me with respect because my company, which once stayed in the hotel each year for a week, will never return for business.
Melissa Spriggs

29 May 2017

The staff was friendly and the dinner was good. However, I was disappointed in the tablecloths and napkins. They were very wrinkled. It looked like someone balled them up first then placed them on the tables for the party. Very tacky.
Stephanie Harber

26 March 2017

Our visit overall was pretty nice. The two room suite we stayed in was updated, except the restroom. The tub didn't drain quickly, was super slick, and looked kind of dirty. But the rest of the room made up for it. We had a view of the river and it was pretty at night. The only other complaint we had was the size of the pool.
All Star Fame

20 March 2017

Great place for our family of five. The executive suites provide the extra room for an extra roll away bed. Nice heated pool at this location. Elevators are fast! There's even a sweet parrot at this location which the kids get quite a kick out of.