Country Inn & Suites By Carlson, Rochester Airport-University Area, NY
797 E Henrietta Rd, Rochester, NY 14623, USAAbout
Location :
Added by Jopie, at 29 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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18 November 2017
Busy location with lots of chain restaurants -- something for everyone. Easy access to the thruway. Pleasant rooms. Recently remodeled apparently. Good, free breakfast with lots of options. Refreshments also available in lobby, including cookies, cheese, and coffee.
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01 November 2017
Their pool and gym are both open from 6am-12am, which is perfect for guests who get back to the hotel later at night. The water was heated, too! Towels were promptly replaced in rooms, though I wasnt a fan of the sink/wash area being outside the bathroom. They also don't have spare cots, so if you want to squeeze 3 people in a room, bring a sleeping bag! But thats just a few discomforts in exchange for a great breakfast, fast WiFi, amazing pool services, and no noise complaints from neighbors about my friends and I laughing at 1am!
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16 October 2017
What a great staff! I needed to be close to Strong Memorial Hospital for 10 days. The location is wonderful. Once I mentioned I would need to stay longer and why, they adjusted my rate because they partner with the hospital. Nice rooms and comfortable beds. Again, the staff is great!
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28 September 2017
The hotel is dated and fairly noisy. Musty smell in the room. In definite need of rennovation and updating.
The bath tub wasn't cleaned properly and when we reported it to the staff there was no apology, although, they did send a cleaner promptly.
The room we had was small and cramped, there was not much space to put our suitcases and had to keep stepping over them.
The breakfast was not good, with cheap produce, served on styrofoam plates.response / report this review -
24 September 2017
Bed was not well dressed. The fitted sheet was much too small for the king sized bed, and the pillows we're about the size of half a pillow each, they were very small. Consierge service was very good, especially for a midnight check-in. The complimentary breakfast was decent, but the options were very limited, since I can't eat gluten or milk. Room was nice, comfortable, and suited me well.
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16 August 2017
awesome people here my wife has recently been going thru cancer and all the people here make you feel like family and will go above and beyond. I mean everyone. the hotel is nice and breakfast and pool and very cozy atmosphere.
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18 June 2017
This Country Inn & Suites location is convenient to Brighton, Henrietta, the Rochester International Airport and the Southwest side of the city of Rochester. The staff is all incredibly helpful and welcoming at every interaction. The 2 Queen bed room we had was showing some age but clean. Breakfast was kind of sparse but did the trick. There was sausage and eggs, oatmeal, waffles to​ be made, some fruit, breakfast bread assortment, some milk cartons, orange juice, lemonade, coffee, tea, apple juice and a few other things. I'd wouldn't hesitate to stay here again. We didn't visit the pool or fitness facilities, so I can't offer a review on those items.
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05 June 2017
Bed was comfy. Room was clean. However tub broke and when I went to report it no one was at the front desk. When I went down later they were there and when I reported it they said they'd get someone to fix it. I left for the day when I got back it seem to be fixed, unfortunately it broke again. When I reported it the second time the person at the desk was very helpful! Other person not so much. Otherwise no major complaints.
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16 April 2017
Very good 2-star hotel. Staff, services, breakfast, swimming pool, etc. are excellent.
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18 March 2017
My biggest problem is with the bathroom--it's way too small, and the sink is outside. But for its price, it's a nice place. Comfortable and clean with an indoor pool and fitness area.
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21 February 2017
The service is good, the personal is very friendly and the rooms are clean, a little bit outdated furniture but nothing that is uncomfortable. The breakfast is included and is a decent variety my only complaint about is that the bagels and the English muffins were a little bit hard. But the service overall was amazing!
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13 February 2017
Very helpful and friendly staff, decent breakfast, and clean rooms for a great price, will return
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05 February 2017
Great value! It's very clean and has some cute nicities. Free cookies and coffee all day. Bed are comfy and the rooms are a nice size.
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