Would have been 5 stars but $17.00 for a glad of wine is ridiculous. At least post the price on the menu. The room and amenities were very enjoyable, spotlessly clean and the staff very friendly as are Marriots typically.
Agreed with all the reviews. Rooms and bathroom were small but very clean. The hotel itself is otherwise very nice. Small business center perfect for last minute printing of tickets you forgot to print at home (oops). Side entrance near the elevators too the parking lot so you can go straight there than going through the lobby. Staff was friendly. Beds felt a little small but they were comfortable. Stayed for one night but would definitely stay again if the need arises.
Really nice place. Very clean. The room was very nice and spacious. Staff was very friendly and helpful. A lot of restaurants near by. Really a great stay. Definitely will return. Highly recommend.
I installed the Marriott app and checked in online the day before I arrived. As I was planning to get to Rochester several hours before the official check-in time, I was pleasantly surprised when I received notification that my room was ready at 11am that morning. The hotel is older, but adequate. My room was clean and quiet. I was on the first floor (there are three floors), and I could occasionally hear footsteps in the room above me. The free hotel wifi wasn't laggy and I was able to use without problem. The hotel has a nice indoor pool and fitness center, both of which were clean and met my needs. The hotel is also close to shopping and restaurants and there is a coffee shop in the lobby.
What a great hotel to stay at. I have absolutely no complaints. All the staff were really sweet and beyond helpful. Definitely would go back and recommend them to friends and family.
My family has stayed there several times when they have come to visit. Staff is nice and professional. Rooms are always clean and neat.
Room stinks.musty, moldy. Carpet feels damp everywhere. Air condition unit falling apart. Bathtub doesn't drain. Wall has water damage, which probably explains the smell. I'm highly allergic to mold and hope I don't wake up feeling awful. Beds have stains on sheets and stairway smells like someone smokes in it on a regular basis and tries to cover it up. Very, very disappointed! We have been staying at Marriott properties every night for the past 9 nights and have always had very nice accommodations until tonight. Marriott should definitely disown this property in Rochester.
Facility is very clean, no off odors in the halls or rooms. Staff very polite and helpful. Would have been five stars but the room phone was in operable and contacting the front desk ment calling on your own personal phone or using the in house Hall phone by the elevator. That's not an option for late at night and your in PJ's
Great staff, very nice rooms, area is great. Lost of good dinning with in a short walk. Staff remembers my name week after week after just 2 weeks. Not bad :-) Overall a nice stay.
The location is great and close to everything you need. The staff is extremely friendly and they have a very nice bar/bistro. The rooms are not as nice as other courtyard locations. They are smaller, and laid out awkwardly. They have a fairly small gym on site, but do offer complimentary gym visits to a local full size gym.
Rooms were clean, and staff was friendly. Easy to find from the highway and only a few minutes from shopping/restaurants.
Beds were very small but rooms were clean as well as bathrooms. Breakfast was okay.
Front desk girls were amazing. Especially Sandy. Lobby very clean. Room was very comfortable. Would definitely return.
The rooms themselves are pretty good. The beds are comfortable and clean and the bathrooms are nice. The couches in the room are incredibly uncomfortable. The pool/spa area is nice, but is often full of adults drinking alcohol while their children scream at the top of their lungs and bother other guests. This screaming can often be heard down the halls and management does not seem to care
I stopped by to visit a friend who was staying. The room they had was splendid. The hotel was great for its location and offered everything needed at a hotel.