Name: Comcast Service Center - Closed
Address: 1131 Whigham Pl, Tuscaloosa, AL 35405, USA, US
Telephone: +1 205-345-0424

Comcast Service Center - Closed is a point of interest, located at 1131 Whigham Pl, Tuscaloosa, AL 35405, USA. They can be contacted via phone at +1 205-345-0424 for more detailed information.

Location :

1131 Whigham Pl, Tuscaloosa, AL 35405, USA

Contacts :

Added by Jopie, at 22 October 2015

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Anonymous

12 February 2017

Poor connection. It would get disconnected every once in a while. I have to reconnect from the computer wifi. Sometime even worse, I have to restart the router to reconnect. I was paying $50. Then they increased it to $74 in the 5th month. Too much for the kind of service they were providing. So I bid farewell to Comcast.
Anonymous

08 February 2017

There needs to be a zero star option. Registered online and they said they would be here in a week. A week passes and then they tell me that it's going to be two more that they have to run the line. So two more weeks pass and the lazy technician finally showed up to tell me he can't install it because the line isn't run and that I need to call customer service. So I call the very nonchalant customer service center and after being put on hold about 5 times they tell me it's going to be another 10 days. Do not use this cable provider. They don't do what they say they will and they don't care. Awful customer service, awful technician.
Anonymous

13 October 2016

Yesterday, Sunday October 9 John Dill of your Tuscaloosa, AL office came to our house to work on our Xifinity Home. A tech had been to the house earlier in the day, however he was unable to help us on Xifinity Home. Marcus was going to try with his supervisor over the phone, however I asked that a tech who was properly qualified. This is not to complain about Marcus and I just want to point out that Marcus was very professional and I appreciated his honesty. John Dill came out and fixed our problem going above and beyond the call, not leaving until he was satisfied and that we were also satisfied with his work all of which I assume was past his normal time to be off. John has to be quite an asset to your company and I assume that Marcus will grow into another fine asset also. Both Techs were very professional and pleasant to deal with.
Anonymous

29 September 2016

If I could leave them zero stars I would. Their wifi service is slow and their prices suck. In addition, I was charged for three months AFTER I called and had it turned off, which was terrible. I had to talk to 5 different people and they said it was turned off, but APPARENTLY it wasn't. Worst company ever. Will never use their service again. AT&T U-verse is much better!!!
Anonymous

10 August 2016

Reported cable outage. Five days later still no technician. Called customer no-service. The next available appointment is still another week away. Should it really take almost two weeks for a Comcast appointment? I don't think so today a 40 YEAR Comcast customer turned in his cable box! It simply is not worth the aggravation.
Anonymous

29 October 2015

I went late in the afternoon and the store was packed. So I left and came back a couple hours later. There was no lines. And the agent who helped me did a great job. She was so nice and it took me ten minutes to get in and out. She was awesome and made me laugh. We had a great customer service experience.