My experience at Coggin Honda was terrible. I had an appointment with Bren to purchase a 2016 Mustang. After arriving at the dealership at the arranged time after a 45 minute drive, we were approached and given the keys to the car. There was a guy and his wife in their car next to the Mustang and when they saw me looking at the car they began to yell at me and the salesman. They said they were making a deal on the car and that I wasn’t allowed to look at it. The salesman insisted that I drive the car and told me not to worry about the people trying to stop me. Not only was I being harassed for looking at a car that I had an appointment to see, I later found out that the guy who I made the appointment with WAS THE ONE SELLING THE CAR OUT FROM UNDER ME. After test driving and assessing the condition. The general manager came over and went over the pricing. I was ready to make an offer with the salesman I was working with when the GM returns again to inform us that the car has been sold. This is not the right way to do business. The whole experience was very hostile and the sales rep BREN seemed to have this set up. He had us and this guy against each other on the car in order to pressure one of us to jump on it right then and there. I will never do business with any Coggin dealership after this experience and will recommend my friends to go elsewhere. Terrible way to treat a customer.
Great Selection of cars with outstanding customer service! Ask for Milton. He provided a great experience in the car buying experience. Provided lots of communication via text, which was great for me. Also like to mention Assistant Manager Victor, who in addition provided excellent customer care AND understanding to me regarding an unfortunate/unforseeable event on my part. And lastly, Angela in Finance, who finished the car buying experience . Was succinct and prompt when completing documents needed. She engaged my kids with a fun activity which helped tremendously. Thanks again! Definately recommend!
The customer service at Coogin Honda has been extremely rewarding. No matter what concerns or questions I present I get professional caring service from Justin. He is simply the best Sales Rep, ever. He is efficient, smart. And does not stop until the deal is done. Also Mr. Taylor is the best Manager of Sales . He has great Customer Service Skills. All of the entire Team deserves a special credit. Especially Justin please give him a raise.
We purchased a used truck. It was our first experience with Coggin and I was impressed. We were approached and greeted each time we arrived. We bought the truck on Labor day so not all of the banks were available. Our financing lady was helpful and efficient and searched on the next day for a better rate, which she got! Trent was knowledgeable and made sure the truck was ready for us. He offered the car fax and gave us everything we needed about our truck. When I came back to sign the new papers, I was greeted and escorted to the finance department. After all the cars I've bought , it was the first time I wasn't left to wander around to find the right person. It seems like a simple thing, but car buying is intimidating and Coggin Honda made me feel comfortable.
The service provided on my previous visit was most satisfactory. Your Service Rep (Dan Sarchetti) Is an excellent representative of the Honda Company. Have been dealing with him for over ten years and he never fails to give the best service/advice available. Always feel at well satisfied when the service is completed. Believe this is the third Honda I've purchased at your dealership prior to several autos from the NJ dealership. I am most satisfied with the purchase and servicing I've received at Fort Pierce.
I actually had a really pleasant experience! I only had a recalled item replaced but also did a free inspection of 17 other points. Since my Pilot has 115,000 miles on it I just knew they would recommend a bunch of services that it needed(whether it needed them or not). To my surprise they said everything looked good and did not try to pressure me in to any unnecessary maintenance! They also were very quick with the repair even thought they looked really busy.
I recently bought my second Honda with Linda and Houston at this location. I am so pleased with my car and overall experience. I went in looking for a used car and ended up with a Brand new car at a reasonable price. Houston helped me compare prices and values. He offered honest and fair input. I will always work with them as long as they are still with the company. Linda and Houston always makes my car buying experience literally effortless. I never feel hassled or rushed with them. They let the facts speak for themselves and their patience is endless. Linda left a nice note in my gas tank and I found it on my first fill up. She checks in periodically to make sue that I am still loving my car. I always refer this dealership when I can. Linda and Houston are my dynamic duo! Angel was my finance manager and my experience with her was also pleasant. She was thorough and informative. If you're looking for a hassle free experience that is fun and inviting, visit Linda and Houston.
Justin Smith did an excellent job at finding the perfect vehicle for me. It was a needle in a haystack, but he did his due diligence and found exactly what I wanted for a price I was happy with. Everyone at the dealership was friendly and honest and I didn't feel any pressure to just buy any vehicle for the sake of a sale. I would surely do business with them down the road!
Outstanding dealership that treats you like a human being and doesn't just care about how much money they can get out of you. If you want a sales man who will treat you with respect ask for Justin Smith. He is a veteran with great integrity and knowledge who will help you find the vehicle that meets your needs.
It was a most pleasant experience from the browsing phase all the way to the take delivery phase. My salesperson, Darron McCain treated me with great respect and answered any and all questions that I had. He is a most courteous salesperson and very professional in his demeanor. Financing was completed in a short time and they provided me with a very attractive loan rate. The dealership itself is spotlessly clean as you enter and you do not feel intimidated. When it comes time to lease or purchase another vehicle, you can guarantee that Coggin Honda will be at the very top of a short list of auto dealers.
Have been car shopping for a while, dislike the car sales experience, however Coggin Honda employees were amazing! I truly recommend stopping by if you appreciate good customer service, easy going and straight forward!
Special thanks to Martin & Houston!
I love my new car!
I had an amazing experience at Coggin Honda Ft. Pierce yesterday. Such a warm and helpful attitude of the staff. Bren was just amazing! He took the time and care to make sure every one of my needs were fulfilled. No detail overlooked, and seemed genuinely happy to do so. I can't wait to go back to this dealership again in the future. You've made a lifelong customer with me. This is how car buying is supposed to be. Thanks again Bren and staff!