Central Florida Toyota
11020 S Orange Blossom Trail, Orlando, FL 32837, USAAbout
Location :
Added by Jopie, at 12 April 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 11:00 AM – 7:00 PM
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15 Reviews
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24 December 2017
After test driving a 2017 Toyota Sienna SE up in Jacksonville, FL we decided to email a few of the Orlando area dealers to see if they could do any better than the Jacksonville dealer and WOW were we surprised! Not only did Central Florida Toyota beat everyone in the area but by a thousands! We had to wait 2 or 3 days as they had to do a dealer transfer from their sister dealership in West Palm but we felt for saving 4k it was worth it! We were in and out of the dealer in an hour when we went to pick up the Sienna. My wife has had to go back to the dealer twice now for the regular oil changes and it has been simple (make an appointment before hand). We would gladly buy several more cars from this dealer and would highly recommend them to anyone, shopping around really pays off! (PS. We love the free popcorn!) haha
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21 December 2017
I have been having my car serviced here for years. The car is 10 years old an still running great. I find the service department to be responsive and easy to work with. I'm a satisfied customer.
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13 December 2017
They like to play games.
Made a cash offer on a vehicle on Tuesday the 23rd in the morning and was told they call back in 15 minutes. Never called.
Called on Wednesday morning, was told that they would get back to me by 5:00 that day. Some song and dance about the vehicle needed to be inspected, it was apparent they had dropped the ball the day before. Never called back again.
On Friday I received an email from the used car manager asking about my experience. I told him my experience to date and made the same offer on car. He wrote back promptly that he couldn’t sell the vehicle for that price but never even gave me a counter offer.
It is now 7 days, the 28th, after my initial offer and I receive an email from the Matt Larabee, the General Manager asking about my experience at Central Florida Toyota. I retell my story to him. I let him know I’m still interested in the car and restate my offer.
On December 1st I receive another email from the used car manager asking “How are we doing?” I again retell my experience and let him know I’m still interested in the vehicle. I ask him what his bottom line price is. He never returns my email.
They certainly are big on asking how they are doing, selling cars, not so much.response / report this review -
04 December 2017
Always a great experience and very personalized. Waiting area is great with really reliable WiFi so I always get work done on laptop while I wait. The appointment system online is flawless. Best of all I've never felt like I have ever been pressured to get unnecessary service work done.
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13 November 2017
Service department is slow and uncaring. They treat you like you are interrupting their important discussions of last nights activities. I scheduled an oil change. I picked a time they told me would be the best to get in and out the quickest. It took 25 minutes to be helped to start the process. I was told it was because they were helping another customer, but I could see him with 3 fellow coworkers just telling stories; no customers around them ever. The only reason we use them is because it's a free oil change, but I would have been better off paying $40 to $50 going somewhere else and not wasting over two hours of my day at this dealership.
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22 October 2017
It was a sudden sale and they made it so easy. The sales person was Mr. Alex Quiliche and the finance manager Mr. Joe A. Mr. Alex kept helping us and replying to messages and questions, as if he was family and Mr. Joe made things so easy and kept helping, talking and waited for us even after normal working hours to help us out in finishing the sale. There was laughter and a very warm environment. Even though it was a used older car, they kept encouraging me to call back for any further assistance, questions or concerns. So, thank you so much for that :)
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22 October 2017
Outstanding and professional services we received yesterday at the Toyota car dealer. There was no hassle or pressure during the process thus we didn't feel stress at all. The sales person who worked with us, Mr, Jeff Rondon, was amazingly knowledgeable and very nice. Great experience
Thank you.response / report this review -
20 October 2017
I have purchased two vehicles from this dealership and I gotta say these guys know how to take care of business. If you stop by ask for Jeff from sales. English Spanish doesn’t matter he will take care of you and get you the vehicle your looking for. On the flip side if you need service done quick and easy ask for Carlos, he may look like a kid but his attention to detail and service is impeccable.
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19 October 2017
First time ever buying a car and I am glad to have chosen this dealership in order to do so. Jeff was the one who took care of us and he was simply an amazing help in our search for the right car. He was helpful and knowledgeable and we couldn't be happier with our new car!
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29 September 2017
I have recently taken my RAV4 for an oil change and check up. I used to use another 'quick-service oil change national company' but decided to go to Toyota since the prices were actually the same. I did have a long wait (about 2 hours) but I felt that they cared about the 'health' of my vehicle. Making an appointment with them gave me an opportunity to get some of 'homework' accomplished while I waited. I understand the reason (and success) of the quick-service oil change companies, but it you take time to schedule an appointment, this one negative (wait time) doesn't become an issue. The staff was friendly, professional and knowledgeable.all things you look forward to greeting you in the customer-service field
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07 June 2017
Alex was amazing from our first phone conversation. I knew what car I wanted and he was able to show it to me the same day and make a deal that I was comfortable with. I was over the moon excited because I had been car shopping for weeks and had multiple bad experiences. Alex and the sales manager A.K. were so helpful making everything happen. I am so happy with my purchase and experience at Central Florida Toyota it was honestly a breeze. Really great group of people!
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03 June 2017
I feel Rod goes that extra step in providing recommendations that I can rely on. He has a sense of pointing things out about my car that are very important in keeping my 2007 Camry running at the highest performance. I recommend Rod to anyone as a #1. Service Mechanic.
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25 May 2017
Excellent customer service, especially Wagner, he is the best sales representative I've ever met. He helped us pick out a best-valued car, as well as negotiated with his manager to give us discount and even replaced the old battery with a brand new one. Wagner also assisted us set up insurance. With his help, the whole car purchase process went smoothly. Wagner, you are awesome!
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19 April 2017
A great car buying experience! Martin was a laid-back and low pressure sales associate who found my car quickly! I felt he really listened and knew exactly what I was looking for. I was in and out in two hours and it was definitely the best car buying experience I have ever had. I love my new Toyota Corolla! Thanks a bunch! Happy customer!
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19 April 2017
Go see Shawn Williamson. The first trip in I did not feel as if the service matched the online reviews. After getting into contact with Online Sales Rep., Shawn Williamson he completely changed that. Shawn legit made me feel as if we knew each other for years. Pretty straight forward on your vehicle selections. I thought it was on impulse, but even after bringing my used car in for a minor service, the feeling was still there as the level of customer service had not decline.
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