Cass Burch Chrysler Dodge Jeep Ram Quitman

Location :

801 E Screven St, Quitman, GA 31643, USA
Added by Jopie, at 30 May 2017

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• Matt Elsberry

  26 November 2017

  Purchased 3 vehicles from here so far. The sales team is great and the service department is just as good! Radio commercials are annoying as hell though.

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• Kat's Meow

  25 October 2017

  Awesome staff. Always very helpful.

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• Kristy O'Leary

  02 October 2017

  Got a great deal on a good vechile. I also like how they make you take a picture by the as is sign so when you come back with problem, they can happily shove the picture of you cheesing next to the car and the sign and say " You knew what you were getting!" 😁 Those boys and their Georgia humor!

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• Amy Riley

  21 July 2017

  We've purchased several new cars from different dealerships and Cass Burch by far has the best customer service. Our salesman Stacy was awesome!

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• Frank Hamby

  11 July 2017

  As usual always great job to service department thanks to miss Connie

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• Erica

  08 July 2017

  Went to schedule an appointment to get new rims but couldn't because no one knew if the only worker who does the job was going to be in the next day for work. Then we were told the next morning to bring it in asap that the guy would only be in for half a day but unsure what times exactly so we hurried to get to the dealership, since we live out of town. Once we arrived we were told it would be 2 1/2 hours of a wait. It ended up being 4 hours with no updates until we asked at 3 1/2 hours what was the problem and were given some blown off excuse . I don't think we've ever waited as long at other dealerships with our other vehicles which were getting more extensive work done. Then whoever loaded the rims into the back did so by sitting up vertical instead of laying them down so the moment we drove off not knowing this, they bounced all around the back and up against the back door where they would fall out once door was opened. if you want your tires done at least, better not be in a hurry and make sure to get an appointment if you can! We were under the impression no appointments are made since it's up-in-the-air about the mechanics schedule. If I were leaving a review in regards to customer service and the female who you speak with, I'd leave a 5 but that was the only positive from the experience.

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• Kurt Metzger

  04 July 2017

  I brought my Jeep renegade in for warranty repairs and they dented the roof and scratched the paint. Then they denied it. Also the said they test drove the vehicle but the miles in matched the miles out, liars. Stay away with repairs.

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• EMJAY Coleman

  06 June 2017

  The best for Customer Service. I love Connie in the service department. She knows her job very well!!!

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• William Bias

  06 June 2017

  We deliver automobiles to them and their check in gentleman Mr Cleo has to be the most polite and a true blessing to work with.

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