Great amenities, friendly staff, clean rooms. Love it
Right now there are lots of families here that fema is helping. I have been here about 2 months so far and the staff have been wonderful and very accommodating. The rooms have full size refrigerators, big microwave, two burner stove and a dishwasher. Great place to stay long term, or even short term if you don't want to eat out every night.
Fairly average. The rooms were a good size and pretty clean. The bed was to soft for my taste. Common areas need to be renovated.
If I could give a ZERO I would ! They gave up my room awat during Hurricane Irma along with my things that were left in my room. My reservation was until the 10/8/2017 and I had to take my son to the hospital due to an issue that can from this hotel and the they just canceled the rest of my stay without informing me or comfirming to see if or when l was returning.One of the worst experience I had with my four children present. Shameful, humiliated, and embarrassed!!! Not to mention no apologize, nor any type of accommodation offered. The staff was rude and disrespectful, the WORST!!!!!!
LOVE THE HOTEL AND THE CUSTOMER SERVICE! My room was wonderful. The only low point was having to fight through the disgusting smell of cigarette smoke in a NON-SMOKING HOTEL.
I WILL RETURN FOR A VISIT!
We stayed two nights. Staff is very friendly. Quiet location. Our room was very clean. This is an extended stay location so there is no daily maid service. That wasn't a problem since you can swap out your used towels or use their laundry facilities.
They were very accommodating with me and my pets during hurricane Irma. They waived pet fees during this stressful time. I love this place and their employees!! We will send all our out of towns guests here from work.
Stayed here twice. Rooms are immaculate and the front desk staff is very responsive. They actually called the room to make sure everything is fine. The price is great! Candlewood isn't a good place to stay for the price. It's just good period.
Nice hotel!! We checked in late and Cam at the front desk was very friendly. The room was clean and spacious. The bed was so comfortable!!! I have nothing bad to say about this hotel.
Located centrally to most other resorts Candlewood Suites accommodated me as I was attending a wedding in a super expensive resort on the beach that was 225$ a night. They are about a 10 minute drive to the beach and very close to restaurants, bars, and many small shopping malls to find whatever your want or need. Now The rooms from my understanding allowed pets on the first 2 floors with a deposit (usually just charged on the credit card used to book the room). They also had a wide variety of rooms that could fit small to large groups. Every room has a Kitchenette with dishwasher included and for the price you really can't find anywhere better. I also must say the staff is very nice and helpful. They will even let your borrow a movie or board game for those late nights. In all I would stay again as the hotel is clean, comfortable, and has a kitchen in your room! Alsofree Wifi is available and given to you with your room key! I paid 79$ with Florida Resident Discount. May 19th
The bed was small for two people plus a baby. Customer service was quick and great. The rooms were clean and cozy.
I had to cancel my reservation and when I initially called I was given the run around. However, I called back and spoke with Tony who was absolutely fabulous and was patient with me. I appreciated the time and care he took to assist me.
Hotel was fine. Spacious room that was well maintained. The pond view was scenic and one of the alligator residents was sunning himself that afternoon. The front desk staff was cheery and eager to help. One small ding was the parking lot. There are plenty of spaces but the layout made it feel narrow to maneuver in.