Name: Buchanan Auto Park
Address: 11194 Buchanan Trail E, Waynesboro, PA 17268, USA, US
Telephone: +1 717-762-1107

Buchanan Auto Park is a car dealer, located at 11194 Buchanan Trail E, Waynesboro, PA 17268, USA. They can be contacted via phone at +1 717-762-1107, visit their website www.buchananautopark.com for more detailed information.

Location :

11194 Buchanan Trail E, Waynesboro, PA 17268, USA

Contacts :

Added by Jopie, at 14 May 2017

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 8:00 PM
Saturday 8:30 AM – 4:00 PM
Sunday Closed

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Bugzy Bugs

20 April 2018

I was interested in a Ram. I dealt with Don at the used car lot he was absolutely fantastic! Extremely professional,gave me the price I wanted and needed. Don and the manager made sure I drove away that evening and actually stayed late after closing to make sure I was able to drive the vehicle home that night. I was skeptical at first of this place due to reviews and past experiences of others, but they were by far the most professional dealership I've dealt with.Very good experience thanks Don for all you did!
Dustin Greene

08 April 2018

I was a first time car buyer a year ago when I bought my 03 Cadillac CTS and I worked so hard to find a place that could help me fulfill a dream of having a newer car and the staff was absolutely amazing in making it a reality! I was able to trade my Caddy in for a 2016 Mazda 6 and she is just a beautiful and fun ride with the 6 speed gear box! You guys rock!
I'm sending a personal thank you shout out to the staff including Kathy Shank & Andy Brewer!
Josh Valentine

06 April 2018

Bought both my vehicles from Buchanan Auto Park. Chevy silverado my salesperson and the management team worked hard to get me in my budget and did a great job! Also got a great deal on my corolla! Would recommend them to everyone!!!!
Nick

05 April 2018

Rather poor attitude, makes you seem like your an inconvenience rather than a customer. During technical conversations they claim.they have never seen or heard of a problem your experiencing and talk down to you. Seems par for the course for a dealership.
Lindsay Resh

18 January 2018

When you go to Buchanan ask for Andrew, he's your man. Overall costumer service was excellent!! They were all very friendly and easy to work with. They stayed after hours just to get our deal to go through and to go home in our new ram 1500. Thanks again Buchanan. ANDREW great customer service.
Lynn Ayers

06 November 2017

The salesman, Andrew, very knowledgeable and not pushy! Emphasis on NOT pushy. Answered all our questions and many we didn't even think of.
CHRIS MARKEL

03 November 2017

TRAGIC. Both new and used dealership was nothing short of horrible. The used car lot gave me three different prices by 3 different people. And i have 2 phone calls into the sales manager ( Everett) and still no return call. As well as General Manager (Chuck). Again, No return call. STRONG WORK Guess its time to move onto the next gentleman in line. The operations manager .The new dealership tried selling me everything but what i wanted. Told me to go thru Chrysler financing to achieve all the factory rebates to offset negative equity in trade in. When i started receiving emails about my credit being checked by members first, I questioned Mark ( one of the sales managers) and he told me i would lose 3700.00 on rebates by going through Chrysler. Then asked if we were willing to be color blind as to obtain a 2017 leftover. SERIOUSLY. And finally the were trying to finance lease option and told me that was then only way i could get in my payment range. Mind you i already had pre approval from my bank. NEVER will i consider them for a vehicle purchase. Nor will i ever suggest someone to give them a try
Valeria Keefer

17 September 2017

Buchanan Auto Park is one of the worst auto dealerships I've ever worked with. The customer service is horrible and they don't do what they say they are going to do. They keep asking me to refer people.yeah I'll refer people to any place but them. I've called them at least 3 times in regards to payment information on my car and each time I get "ill let Mike know and he'll give you a call back". We'll it's been 2 months since I bought my car and still don't have the information and have never received a call back. I called Mike again and got from him that he has no excuse and just plain forgot about me. This is horrible service and I'll never deal with them again.
Mark P

15 September 2017

First I heard on the radio they had the low price guarantee then I met the manager totally different story
DO YOU HAVE LOW PRICE GUARANTEE OR NOT?????????????
WAS TOLD BY THE MANAGER TO GO BUY FROM TATE JEEP DODGE FREDERICK MD !!!!!
I walked in there today Wednesday at 10 in the morning to try to buy a renegade from the salesperson Lara she was fine, and then there was the manager I think it was Mike I had a deal from Tate Dodge a average deal from online I did not even qualify for all of the incentives I showed it to him on the paper he said he wouldn't even dream of beating it or match it so that's a message to all prospective automobile buyer's that are going to Buchanan if you talk to Mike or whatever his name was follow his advice go to Tate Dodge in Frederick Maryland that's what he told me. Mark Pritchard
By the way Mike thanks for the advice it was truly good advice, THANKS FOR NOT HAVING A LOW PRICE GUARANTEE LIKE YOU ADVERTISE ON 98.5
Kirsten M

17 August 2017

This place was ok, The employees were all kind, and knowledgeable. I never felt pressured, and they went by my budget, and helped me find a good car. BUT I bought my car 4 months ago, and still waiting for my correct registration paperwork, because they messed it up, and every time I go in, I'm in there for at least 2 hours waiting, for them to tell me they will take care of it. I never received my costumer welcome package, which was supposed to be sent to me within the first 6 weeks. Again months and months later. I am so tired of waiting and waiting for them to get important things sent to me! I call and call to talk to the manager, and All I can do is leave a message. I am happy with the car I bought, But not very happy with the customer service.
Julian C. Taborda

27 July 2017

Kevin, one of the service managers was incredibly helpful and worked with me on my car's issues.
Tom Reeves

20 July 2017

All in all I would say an excellent experience. Like any car buying purchase do your research before you go to the dealer.
Stephanie Grove

13 July 2017

We were just here on Saturday to buy a car. After 3 hours we were told it had to be continued until Monday and that someone would call, Monday came and went. Left multiple messages with the mangers and my sales person, never received a call and when I continued to call I either got voicemail or he is with another customer please leave a message. So finally today Wednesday I demanded to speak with the manger he told me he was still trying to pull some strings he'd call me back before the end of the business day. Never got that call, I got an email from my sales rep saying they couldn't help me at this time.. Worse service I have ever dealt with I will take my business else where and I will pass my experience on!
Hannah Crouse

01 July 2017

Terrible service! 8 hours and the deal was approved in 1 hour through bank. Never offered us a drink or food (because we had no vehicle to leave to get anything bc they had switched insurance already) til the very last paper was signed and she offered us a $5 pizza 😂 Had to come back to have tires off of old vehicle put on new bc that was in the deal. Took a week to get us in and sat for 2 1/2 hours waiting to put tires on. Come on.. We all know it doesn't take that long! Go to Honda ppl or Toyota dealerships! They treat there customers amazing!
Sally Kepner

21 May 2017

Thank you Eric Sheffer for the excellent job making sure that the 2017 Jeep Compass was everything I wanted. Very professional and knowledgeable. Excellent sales team. Thanks again for everything. I will definitely be sending friends and family to you. Also thank you to Mike and Chuck.