This place is a CIRCUS. Witnessed some clown named "Jeremiah" talk down and berate one of his customers- who was simply asking questions. He kept telling the customer how IMPORTANT he was, while being very belligerent. I had walked in with cash in hand to buy a motor from these people.but I quietly walked out without ever saying a word. Somebody better get a hold of this Jeremiah fellow before he runs off ALL their business. I wouldn't buy a HUBCAP at this place!
Brothers had a fender in the same color needed for my vehicle. Everyone in the process was friendly, from Rudy at the front desk, the yard employee who took me out to inspect the fender to ensure no damage, and the person who processed the payment. They had me out of there in under 30 min. with a fender ready to bolt on my vehicle for well less than a new fender plus paint/body work.
This is the best place for used Auto parts. Best customer service and clean atmospheric place.
Please don’t get ripped off, THESE GUYS ARE SCAMMERS. Typed in my VIN wrong, won’t rplace the part. I’m headed to BBB now.
Prompt service. The part we needed was actually in stock; we installed it with no issues.
Good, fast service. The part we needed and price match too.
Every time I call in the sales desk gets my questions answered quickly and accurately.
I was sold a bad transmission. I called to make sure they had another one available and spoke with the manager. He insisted I needed a receipt for a transmission filter before they exchanged it. I had a family member that is ASE certified and is the manager at a shop tell me the it was bad. He did replace the filter with a new one. I had to go to auto zone and buy anot her one to replace it and had that receipt. When speaking with him on the phone he basically refused to answer any of my questions without seeing a receipt first. Of course I was anger and upset that a manager of a business treated me that way to begin with. Upon arrival after speaking with a few different employees they informed me that the situation was shady our mechanic burned it up without even looking at it. He told me he would exchange the transmission but to not ever come back. Not only did I spend hundreds of dollars on transmission and labor, but walked away not knowing if the transmission they exchanged was going to also be bad. After I pay to have it reinstalled, if this one is bad, you better believe I will see them in court. I won't only sue for the part cost but also for the labor of the mechanic and time spent worrying! Zero stars. DO NOT BUY ANY PARTS FROM THEM!!
i worked with eion one of there sales people and he was a total jirk. There prices are high too and because i wanted to check out more in detail this rearend i wanted he got irate with us. Do yourself a favor shop around because i don't trust or care for there work ethics at all
Great place to buy parts! Everyone there is very kind and helpful! They will take care of all of your parts needs in a very kind and professional manner.
One star is generous. If they have the part you need so does someone else. Call around and buy it from them it will be worth your time & effort to do so. This place doesn't even know what customer service is. I drove 2hrs from Cincinnati to purchase wheels & tires from them. I had them send several detailed pics of the items. We agreed on a price & I offered to give them $100 deposit till I got there Friday. They said they don't take deposits. So I told them I'd be there Friday it was my off day. They call Wednesday & say sorry man we sold the tires. I told them I'd still be there Friday to get the wheels. (It's what I needed most anyway). I call Friday morning and tell them I'm on my way and they say ok wheels are still here. I get about 20 minutes from Indianapolis and they call to tell me that on Wednesday when they took the tires off they damaged the wheels. ( they should have told me Wednesday or at least Friday morning when I said I was headed their way) I would've known not to go. So he says well we will give you a discount, I get there and they offer me $20 off. Which in my opinion is ridiculous when it's their screw up. So I decided not to get the wheels but wanted to buy a rubber tray that went in my console($5 on eBay ) and he says we have a $40 minimum. After they screw up my wheels they still try to give me the shaft. So needless to say I bought nothing. I did Google other yards in Indy and went home with with the same set of wheels cheaper and in great shape. My thing is we all make mistakes it's just how you handle it. I HIGHLY recommend going elsewhere. If there is a rebuttal from them I have all the pics & texts from them so twist it how you want. I've told everyone I know and everyone I ran into in Indy how bad the service is. I hope this helps anyone reading this to go elsewhere. Thanks and good day too you. 😄