I went to Bronson Advanced Cardiology about 2 years ago to find out why my heart arrhythmia keeps getting worse. After wearing a heart monitor for more than a week and having an EKG done, they had no answers for me. I was told the EKG was inconclusive because the technician did not capture a picture of my largest heart valve. Which one would think is the doctor offices problem and therefore they would re-test due to their error. Instead they wanted me to spend more money and have a scope done. I spent out of pocket more than $2k to have zero diagnosis or conclusion to my issue. The only plus side of it is they allowed me to make payments on their services that were inconclusive/erroneous so it wouldn't go on my credit.
Take care with doctors. Lots of variability.
Dr. Reinoehl, 2006: "You're okay for now, but if your condition worsens, come right back."
Me, 2017: "My condition is worsened, can I please make an appointment?"
Bronson Nurse, 2017: "You are considered a new patient and need a new referral from your primary physician. Office policy. Goodbye."
Can you feel the compassion? I understand it has been a long time, but Dr. Reinoehl specifically said to make an appointment if *ever* I needed to. Instead, I'm blocked on the phone by a completely dispassionate nurse that clearly couldn't care less if I got an appointment or died on the street. But boy howdy, if I'd had that referral then maybe I'd be somebody.
Amazing office and my Dr is the best I've ever been able to find.
After being experimented on by the electrophysiologist at the Heart Center for Excellence, now know as the Borgess Heart Center, for over 10 years, I finally fired them and now see Dr. Reinoehl, who pretty much fixed all my strange arrythmia problems in one visit. His P.A. is just awesome as well.
Thanks to all the fine folks at Bronson's Advanced Cardiac care for taking care of me.
Amazing group of Doctors! Dr. Pawlik has been beyond wonderful!
I am very pleased with the care and support of the entire medical team.
I just love what they do there
Almost impossible to get in for an urgent appointment. Right now I think they are overwhelmed with the number of patients they have taken on and cannot address concerns in a timely manner. Critical support staff appear overworked. Their skills are superbbut getting them is the problem. You might go elsewhere for better personal attention. They could not put me on a heart monitor right away because they did not have any--they don't have enough of them, staff said. Though this is true now, they may right themselves rapidly--so might not be true in 6 months--I note they just hired two new docs, for instance. Staff are compassionate and highly motivated to help.
Awesome