Name: Brighton Chrysler Dodge Jeep Ram
Address: 9827 E Grand River Ave, Brighton, MI 48116, USA, US
Telephone: +1 810-355-4161

Brighton Chrysler Dodge Jeep Ram is a car dealer, located at 9827 E Grand River Ave, Brighton, MI 48116, USA. They can be contacted via phone at +1 810-355-4161, visit their website www.brightonchrysler.com for more detailed information.

Location :

9827 E Grand River Ave, Brighton, MI 48116, USA

Contacts :

Added by Jopie, at 11 February 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

ANITA CARR

08 December 2017

This is the 3rd vehicle that we have purchased through Brighton Chrysler. It is always a pleasant experience. No high pressure sales. Our salesperson has been David Wade for the last 2 vehicles & I always feel like he is really looking out for us. we tell him what our budget is, tell him what car we are interested in & so far he has managed to always hunt down EXACTLY the car we want at a price that we can afford. I never feel like he is going to try to sell me something that I really can't afford, he just works really hard to make us happy & mission accomplished because we love our new Jeep!!! Alexis in financing was pretty great as well, she made the financing part seem easy peasy. plus she was just nice to deal with. As long as people like David & Alexis work for Brighton Chrysler, we will continue to come all the way from Madison Heights to do business with these guys.
Jeannie Seitz

09 November 2017

Went inside the dealership after spotting a purple jeep on the lot with a feeling of dread knowing I would be starting that painful process of negotiations for a new car purchase. This is when I met Christian Lopez. He was knowledgeable and helped me get the best price possible on my jeep. He even tried to help me with my vanity plate name and tactfully recommended side steps (I am5’2”) for which I am extremely grateful. He is also a veteran. I would recommend him for any of your car purchases.
Meredith Skowronski

25 October 2017

This past weekend my husband and I had a frustrating experience with a different Chrysler dealership that did not listen to our needs and treated us more like pests than customers. Sadly, we came to Brighton Chrysler with low expectations. However, upon arriving in Brighton, we were treated with a warm welcome and introduced to Josh, who immediately listened to and responded to our needs. Working with Josh and others at Brighton Chrysler was a wonderful experience for us! Josh was knowledgeable, friendly and truly interested in helping us find the car that we wanted! We could not have been happier with the interactions we had and left that same day with a new car!
Upon returning home we had some difficulty with the sound system and were able to reach out to Josh (over text on his cell phone late on a Saturday evening!) who assured us that we could come and see him Monday and he would help us solve the problem. Not only did he meet with us on Monday, but even called us following our service appointment to ensure that everything was taken care of. He went the extra mile to ensure that we were happy with our purchase! We will definitely be recommending Josh and Brighton Chrysler to our friends and family!! Thank you, Josh!
Frederick Zalewski

13 September 2017

I have leased several vehicles from this dealership. Everyone there will always go out of their way to help as best as they can. You won't be pushed into buying any vehicles. Have had nothing but good experiences here. I would highly recommend this dealership to family and friends. I have dealt with Wes Helmuth for years. It's hard to find someone you can trust in the car business.
Bethany Gemellaro

31 August 2017

My Sales Representative Christian Lopez was outstanding! I received the best price on my Dodge Challenger because Chris ensured that I got every incentive for which I qualified. While car shopping, Chris was very knowledgeable about the features of each of the vehicles that I considered. It felt like he truly cared about me finding the right car for me, and was not just concerned with trying to make a sale. Chris responded immediately to my numerous questions while I researched my decision. He was available on weekends to answer questions, and even stayed late at the dealership to review my options. He was always patient with me and did not pressure me to make a decision. He even stayed late on the Saturday that I purchased my car; he could have handed me off to finance and left—instead he was present until I drove off the lot. And before I left, he did not rush but instead took a lot of time to make sure I was familiar and comfortable with all the features of my Challenger. He has even checked-in since the sale to make sure I’m happy with my car. Chris truly cares about his customers. I will highly recommend Brighton Chrysler to my family and friends.
Anthony Sincic

28 August 2017

Brighton Chrysler is an excellent dealership. We have been using it for about 30 years.
The presence of salesman Nick Banta makes it even better, if that is even possible.. We have worked with Nick on our last three leases. He is young and enthusiastic and makes every effort to tailor the deal to meet our needs. Nick is an excellent communicator of all the necessary information to make us feel comfortable with the deal that we settle on. He follows through to make sure everything is satisfactory and as we expected. And one of the best parts, Nick does not end the relationship when the deal is done. He makes himself available at any time for questions and concerns.
We really appreciate Nick, the Ritz Family, the service department, and all the other staff of Brighton Chrysler. You will not be sorry if you give the a try. Do yourself a real favor and ask for Nick!

Closing the deal and understanding all the financial components could not have gone better. This is thanks to Alexis Parks. What a delight she is! And knowledgable and thorough. Just a great experience.
Emanuel Mosley

09 August 2017

My wife and I went to Brighton Chrysler to
purchase a Jeep. We worked with Matt Ritz and had the best experience one could ask for. Not only was he knowledgeable about different vehicles but he was also extremely genuine and honest. He gave us the best possible deal he could. We love our jeep and definitely recommend going to Brighton Chrysler. The sales staff is extremely friendly and so is the service staff. I will only take my car to their service department because of the trust the entire business as built with me. I will be a customer for life.
Karley Whitney

21 July 2017

Everything about our experience with them has been absolutely ABSURD. This is the worst place to take a vehicle for service and parts. Every single time we have gone there the customer service has been absolutely terrible. A few days ago (which will be our LAST time) it was worse than ever. From the cashier rolling her eyes while on the phone with a customer, to the same cashier telling me "I don't have the keys" and when I asked her if she could get them she just said again, "I don't have them" and she turned away from me. Not to mention the very rude and not helpful staff at the service desk. We needed our car to be towed from their facility because we were not about to have them work on it. The man at the desk told me they would get it out in the morning and that they could not do it that night. I had my husband on the phone and he asked to talk to the guy I was speaking with. He told the guy we needed it towed that night because we were leaving for a trip in a few days. He said fine we will try our best and another guy said "it's gonna tear it apart but we'll try!!" Right in front of me!! Everything about this experience was AWFUL. I would never recommend going there to anyone ever. Terrible prices, even more awful customer service.
Tanisha M

30 June 2017

After 5 other dealerships told me the car I wanted wasn't within 500 miles, my salesman DAVID WADE made it happen! I live an hour away from this dealership and it was worth the drive. Everyone there was nice and made me feel like my business was important. Thank you. I looooove my Scat Pack!
Chelsea Schank

21 June 2017

In the market for a new vehicle so we stopped in and Shaun McCallum was sure to help us out. Honest & great sales man! He even bought my next oil change! 😉
Duane Leinninger II

13 April 2017

This was my first visit to the Brighton Chrysler service department. I needed to address a leaking radiator and get the oil changed in my 2013 Jeep Wrangler. The leak was significant and I went to them directly without making an appointment. They went out of their way to accommodate me. I dropped off my Jeep and they kept me updated, identifying some recommended maintenance to flush and replace the transmission and differential fluid. Their no-pressure explanation of the service made my decision to include the work an easy one. The staff was always friendly and professional their porters even dropped off my Jeep at my home! I'm glad to have found such a great staff nearby. I'll be back for all of my service and maintenance needs!
Dave Jubinsky

02 March 2017

Got SCAMMED this morning!!!! Brought my vehicle in for an oil change and requested an estimated cost for repairing a potential wheel bearing issue. While writing up my service request I was informed of a 1 hour evaluation fee (of sorts). I reluctantly signed the form, a BIG mistake on my part!! The estimation for the wheel bearing replacement seemed excessive, I declined the repairs. Upon paying for the oil change I was also charged a $50 evaluation fee for the wheel bearing diagnosis. Told the reason for the charge was due to a "road test" and hoist evaluation. I'm OK with paying for services rendered, but this seemed a little funny. No road test was performed, mileage in/out noted on the service form was the same (the vehicle was driven less than 1 mile, probably just in and out of the service area). I assume the vehicle was on the hoist to perform the oil change anyway!. The service guy was nice enough to only charge half of the evaluation fee. Guess I am happy I was scammed for $50 instead of $100, my lucky day!! Left 1 star rating only because I'm not sure this would go thru with zero. I won't be back for future service.
Deana Rhodes

18 February 2017

Review regarding service & parts only.
This is the dealership I feel comfortable going to because of how upfront the crew is. I've owned three jeeps now that were well past the brand-new stage. Jason runs the service counter and he's always willing to talk things out and make sure I understand the work/price that's going to be done on my Jeep. But I pretty much only go to a dealer if I have a recall. TJ at the parts counter isn't as approachable as Jason, but he knows his inventory and gets to the point when you need to order "dealer only" parts. I never suggest buying parts from a dealer, or getting work done from them, but it's good to go to professionals to get an opinion before you go to mechanic, if your vehicle is not brand-new. If you're just straight forward with them they will be with you. I feel like this is true with anyone anywhere tho. The four star is because I've never felt intimidated or frustrated when I am there or when I leave. I'm always happy, but that's because I make sure I am and I talk through everything with them. Schedule an appointment and go talk to them if you have trouble. Remember, a dealer's opinion isn't the end-all solution, so do your homework.