Brought bike in to their service dept in april for lockout failure.after numerous bleeds,brand new lockout assembly and brand new shock I still had same problem in sept.was without bike for seven weeks off and on throughout summer and spent 550$in parts that could be argued were never needed.Only after cannondale rep was brought in to assist in bleeding process did lockout work,but was bummed that every factory decal on my lefty fork was ripped and damaged.i received a 30$ in store credit for my inconvenience.I really struggled posting this but am still very upset with how i was treated and this was handled
So glad we rented bikes! These guys were so friendly and helpful.
We rented two cruisers and a tandem. They made sure everything on the bikes was in perfect working order and helped fit each bike to proper seat height for us. We biked all the way from the shop to suttons bay and back. It was a blast and we can't wait to come back!
We rented E Assist bikes and went everywhere in TC. Highly recommend Brick Wheels for this if you are in Traverse City. Way cool.
Tim Brick is a great guy and it's all about the customer, plenty of high
quality bikes and sports equipment. If your into sports in Traverse City
you know Brick Wheels.
Will help anyone get the perfect outdoor STUFF for what ever you want to enjoy!
Great shop and service. Huge selection of bikes and nordic skis. Shop employees are always helpful and courteous.
The wednesday morning crew helped me find EXACTLY what I was looking for. I told them my honest price range and what I needed for my skill level and they did the rest. I'm definitely going to Brick Wheels for my next purchase. Good work team
Awesome experience getting a couple of bikes for my parents. Kyle was exceptionally helpful and sold them exactly what they were looking for. Lots of selection. Great service all around. Thanks!
I brought my skis in for a quick grind and tune. Josh in service went above and beyond getting them tuned. He repaired the bases, filling in many scratches, stone grind and doing a 2 step wax job. They were mighty fast for race night last week. Thanks Josh for going above and beyond!
I have had the same level of service when bringing my bike in for service. The Techs do a great job. I highly recommend Brick Wheels for your bike and ski service needs.