Name: Jack's Auto Sales & Service
Address: 114 Griffin St, Traverse City, MI 49684, USA, US
Telephone: +1 231-947-1242

Jack's Auto Sales & Service is a car dealer, located at 114 Griffin St, Traverse City, MI 49684, USA. They can be contacted via phone at +1 231-947-1242, visit their website www.jackssalesandservice.com for more detailed information.

Location :

114 Griffin St, Traverse City, MI 49684, USA

Contacts :

Added by Jopie, at 15 June 2016

Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 5:30 PM
Saturday Closed
Sunday Closed

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Chloe Lichty

21 December 2017

I cannot express how happy I am to have bought my car from Jack's Auto. They have gained me as a lifelong customer with there amazing customer service and honesty in a business. Yesterday I had an issue with a sensor in my car, I called Jacks this morning and spoke to Dave the service manager. He gave me immediate answers and explained to me what was happening with my equinox in a matter of minutes. Every experience I have had a Jacks has been wonderful and I would recommend them to anyone. Thank you for caring about your customers so much. We appreciate you! :)
Erich Harris

17 September 2017

Very honest people. My mechanic said they're the only people he'd recommend for a used car so I went there to get my son a car. Got a great car at a fair price. Couldn't be happier.
Katie McCoy

07 August 2017

Have brought all of my cars here since I was 16. Friendly service and they explain everything! Will never take my car anywhere else!
Steve Wanlass

30 June 2017

These guys get the job done timely and professionaly.
Kody Kline

30 April 2017

They were great. I was freaking out cause I had just bought a car and it wouldn't start. AutoZone said I needed a new alternator. Took it to these guys, he tightened down the negative connection to my battery and I haven't had an issue since. Great guys!
Scott Conaway

26 December 2016

Got my truck fixed in a hurry. Mechanic knew the problem was before I finish telling him the symptoms
Laren Thorson

06 December 2016

I have purchased several used cars from Jacks and have never been dissatisfied with my purchase or service. They are a family owned business serving northern Michigan for over 30 years. Thank You Jack Tokey and sons.
Jennifer Anderson

04 October 2016

Will never do business with these people again. I took out a loan to purchase a vehicle from them and have had to take it in 10 or 11 times within 3 months. They couldn't figure out the problem and kept replacing random things on the car that did not correct the problem, so they sent it to another mechanic to figure out. THAT mechanic at that OTHER shop figured it out temporarily and then the same problem popped back on again - "service engine soon" light. Stereo wasn't working properly, rear wiper didn't work at all, phone battery charger input didn't work, the exhaust smelled like sulfur, the muffler was LOUD, "service engine light" would pop on within a a day or 2 after taking it in, every single time! But that's not even the worst part. The worst part of all this is their so-called customer service. I was willing to work with them but each time I had to bring the car in the brothers there got nastier and nastier with me - treating me like I was the biggest pain in their butts, I was reallly inconveniencing them, telling me they've "bent over backwards" to make this right, one said he's so stressed, just wanted to leave the business altogether and was bad-mouthing the other brother. Their attitudes were TERRIBLE! Then the owner said that he would get me a replacement; he promised to make this right. I was in tears by that time! I call them after not hearing back for week and the owner was just as nasty and rude as the brothers and COMPLETELY changed his tune and plan about how they were going to "make things right" - buy the vehicle back off from me and send me off to look for another vehicleKNOWING this was our one and ONLY vehicle. Well, take that piece of junk, LEMON of a car back Jack's Auto! I just walked away from your mess with a beautiful, cherry red, 2015 Chevy Trax with only 2,200 miles on it. It's gorgeous and I'm happy now! I'm patient (you have to be after 11 times) but if you start thinking you get to talk your customers like dogs, some are going to bite back. I would NEVER recommend this headache on my worst enemy. Ever! Everyone has problems, I didn't need to hear their problems on top of my own. Oh, and not ONE TIME did they say something to the effect of "this must be very frustrating" or "I am so sorry this thing is giving you a hassle". Nope they turn the problem of their junky vehicles around and make the customer the bad guy. Terribly unprofessional! DO NOT TAKE YOUR CAR HERE!!!
B Lundy

22 June 2016

I've been a customer of Jack's Auto Sales & Service for nearly 15 years and during those years I have never felt the least bit concerned when I had them service my cars. They are as honest as the day is long. A very rare find. They once charged me much less than my quote because they later found a much better price for the rear axle I needed. They didn't have to tell me about that better priced part but they did. That's just one of the many cases of help and honesty they have shown me. One of my cars they serviced was a '99 Caravan that went 500,000 miles. When it died they gave me an awesome deal on a loaded 2008 Caravan. It's been a great car. They know what they're doing and can be totally trusted.